RAA Member Airline Directory

Joint Message from Chairman Russell “Chip” Childs and President Roger Cohen

RAA Staff

Redefining ourselves…

President

Roger Cohen

Vice President Scott Foose

Vice PresidentLegislative Affairs

Faye Malarkey Black

Senior Director– Industry & Regulatory Affairs

Operations Manager

Association Associate

Staci Morgan

Nicole Russ

Liam Connolly

2009-2010 RAA Board of Directors Chairman Russell “Chip” Childs SkyWest Airlines

Treasurer Dan Wolf Cape Air

Vice Chairman Jim Rankin Air Wisconsin

Secretary Keith Houk PSA Airlines

Directors Dan Garton American Eagle Airlines

Dave Hackett Gulfstream Int’l Airlines

John Bendoraitis Comair

Joseph Randell Jazz Air

Tim Komberec Empire Airlines

Bryan Bedford Republic Airways

Doug Voss Great Lakes Aviation

Rick Leach Trans States Holdings

RAA Convention & Sponsorship Team Convention Manager

Sponsorship Manager

John Rubsamen

Diana Lundie

Exhibit Sales

Sponsorship Assistant

Marlene Mirman

Susan Young

Exhibit Services

Chantalle Hinton

RAA Annual Report Staff Editor

Design and layout

Kelly Murphy

Jennifer Moore

While we continue to receive — and truly appreciate — praise about the huge success of our 35th Annual Convention this past spring, RAA 2010 in Milwaukee mirrored every other Convention our association has held since our first gathering back in 1975 (when we were the Commuter Airline Association). It is the single place where regional airline people — from the boardroom to the maintenance hangar — come together to ensure we deliver the most professional, reliable and above all, safe service to the nearly 160 million passengers that fly with us every year. These aren’t your father’s, or even your older brother’s, regional airlines. We’re connecting all of America — Sacramento to Savannah, Albuquerque to Albany, and everywhere in between — one stop to virtually anyplace around the globe. We’ve got the best trained pilots, flying aircraft newer and just as technically advanced as those flown by our mainline partners. Our flights are passenger friendly; fast to get on and off, with planeside bag check; and best of all, not a single “middle seat” in the entire regional fleet. In this 2010 RAA Annual Report, our publishing partner, Emerald Media, and our data provider, OAG, have looked back three decades to better demonstrate where we are today. Just for example, the “regional industry” in 1980 consisted of 247 different airlines, but carrying an annual total of only 14.6 million passengers on aircraft averaging 16 seats and on a 130 mile flight. Today, 62 regional airlines (and RAA’s 31 members represent essentially all of the industry) serve nearly 160 million passengers annually — a 10-fold increase — on average size aircraft of 55 seats flying about a 457 mile trip length. Despite this remarkable growth, many Americans don’t realize when they’re flying on a “regional” (loosely defined as any scheduled aircraft with fewer than about 90 seats). Passengers buy their tickets from a “major” airline, check in just once, earning the major’s frequent flier miles. That’s the secret sauce: passengers reap all the benefits of one-stop shopping without any extra hassles. Most importantly, all scheduled airlines are strictly regulated by the federal government under the exact same ground rules. Same rules for United, Southwest, AirTran, dozens of other “majors” and every one of RAA’s 31 member regional airlines. The facts and figures in this Annual Report makes us wonder, as a US Senator asked us “just what is a regional airline?”. One of our regional airline executive colleagues reflected, regional — as the word is defined — no longer has any geographical bounds. Look at Air Wisconsin, Atlantic Southeast Airlines or SkyWest, all flying far beyond what their names might suggest. Rather, “regional” has become a concept by which RAA members and our major airline partners each serve a unique but complementary role connecting some 650 different communities to one another and to the global air transportation network. “Redefining” really doesn’t describe just how much the regional airline industry has changed. While there are fewer airlines than in years past, the numbers prove that we play a much larger, more critical role than ever before, with one of every four airline passengers on a regional and 75% of US communities reliant on regional airlines exclusively for all their scheduled service. Whether “redefined” or “reinvented”, what hasn’t changed, and never will, is our resourcefulness, innovation, flexibility and most importantly, our unwavering commitment to safety. It’s why the Association’s founders created RAA in 1975, and we intend to continue that legacy for decades to come.

Aeris Graphic Design Advertising

Cheryl Goldsby RAA 2010 Annual Report

Project research

OAG

Russel “Chip” Childs

Roger Cohen

1

Table of Contents

2010 Annual Report SAFE

PROFESSIONAL

RELIABLE

The cover images on this 2010 RAA Annual Report are intended to illustrate a redefined regional airline industry. As you will read on page 1, what hasn’t changed is our resourcefulness, innovation, flexibility and most importantly, our unwavering commitment to safety.

The 2010 Annual Report of the Regional Airline Association is published by Emerald Media in partnership with RAA. Regional Airline Association 2025 M Street, NW, Suite 800 Washington, DC 20036, Tel: (202) 367-1170 Fax: (202) 367-2170 Email: [email protected] Website: www.raa.org The 2010 RAA Annual Report is available online at: www.raa.org Bound copies of the Annual Report may be ordered at the following rates: Members: $50 each and Non-Members: $150 each Special bulk rates for orders of five or more reports available upon request

Joint message from RAA Chairman Chip Childs and President Roger Cohen....1 RAA Staff........................................................................................................1 2009-2010 RAA Board of Directors .................................................................1 2010 Convention Sponsors .............................................................................5 2009 Fall Meeting Sponsors ............................................................................7 2010 Summer Seminars sponsors....................................................................7 INDUSTRY STATISTICS Industry Statistics 1980-2009 ....................................................................11 Average Passenger Trip Length ..................................................................11 Average Load Factor..................................................................................11 Revenue Passenger Miles ...........................................................................11 Passengers ................................................................................................11 20-Year Industry Statistics – Majors/Regionals Share of US Airline Service...12 Revenue Passenger Miles ....................................................................12 Available Seat Miles ............................................................................12 Average Seating Capacity ...................................................................12 Average Passenger Trip Length ............................................................12 Service at US Airports ................................................................................13 Regional Carrier Full-Time Equivalent Employees........................................13 Corporate Groupings of Top 50 Regional Carriers ......................................14 Regional Airline Partnerships .....................................................................15 Safety information – NTSB Data........................................................... 16-21 RAA Strategic Safety Initiative....................................................................22 REGIONAL AIRCRAFT STATISTICS Average Seating Capacity of Regional Aircraft ...........................................25 Scheduled Passenger Aircraft by Type ........................................................25 Regional Airline Fleet .................................................................................26 Regional Aircraft Distribution by Carrier and Manufacturer ........................27 US AIRPORTS AND REGIONAL SERVICE/ESSENTIAL AIR SERVICE Top 50 US Airports (Lower 48) ...................................................................32 US Airports Served Exclusively by Regional Airlines.....................................33 Top US Airports for Regional Flights ...........................................................34 Shortest and Longest Regional Routes .......................................................35 Regional Airline International Service Transborder maps .............................36 Passengers Service in United States (State by State breakdown, including Alaska & Hawaii) ....................................... 37-54 RAA MEMBER AIRLINE DIRECTORY RAA Member Airlines .......................................................................... 57-60 RAA Affiliate Airline Members ...................................................................60 ASSOCIATE MEMBER DIRECTORY Associate Member Council 2009-2010 ......................................................63 AMC Chairman Report ..............................................................................63 Associate Member Index A-Z ............................................................... 64-65 Associate Member Index by Category .................................................. 65-66 Associate Member Listings .................................................................. 67-82 REFERENCE North American Scheduled Carrier Legend ................................................84 Airport Codes...................................................................................... 85-86 Advertisers Index...........................................................................................86

Printed in USA September 2010 ©2010 RAA All rights reserved

RAA 2010 Annual Report

3

More Than 1 Million Hours of Training Annually

Enhancing Safety by Delivering Superior Training in the Areas That Matter Most

Quality

•

Value

•

Service

•

Technology

Authorized Training for Some of the Most Popular Regional Aircraft Programs Tailored to Your Individual Needs Exceptional Overall Value eLearning Convenience Training to Proficiency 1,500 Highly Qualified Instructors Outstanding Customer Service Emphasizing Human Factors and Crew Resource Management Professional Training for More Than 140 Aircraft Models World’s Largest Fleet of Full Flight Simulators Dedicated to Enhancing Safety Since 1951

When you choose to train with FlightSafety

authorized training for the majority of

International, you leverage the unmatched

aircraft manufacturers, including ATR,

resources of a world leader in aviation training.

Bombardier, Embraer, Fairchild Dornier,

We work with you to develop programs that serve

Hawker Beechcraft, Jetstream and Saab.

your specific needs – emphasizing human factors

With a focus on customer satisfaction, our

and crew resource management to reinforce

regional airline training centers operate

your existing training and safety culture.

with an emphasis on reliability, convenience and flexibility. We provide whatever level of

FlightSafety serves the regional aviation

support you need to assist in your mission.

industry with pilot, maintenance technician,

It all adds up to exceptional value.

dispatcher and flight attendant training that meets or exceeds regulatory requirements – online, on location and at convenient Learning

Run down our training checklist and then ask

Centers in the United States, Canada,

yourself an important question. Could you

Europe, South Africa and Asia. We deliver

benefit from the FlightSafety Advantage?

Worldwide Network of 40 Learning Centers Recurrent Training for Enhanced Safety Reinforces Your Existing Safety Culture Online Training Program Management Wide Selection of Enrichment Courses Integrated Customer Training System Flexible and Convenient Scheduling World Leading Simulator Manufacturer

For information, contact Scott Fera, Vice President Marketing • 718.565.4774 sales@flightsafety.com • flightsafety.com • A Berkshire Hathaway company

24/7 Worldwide Simulator Support

Thank you! to all of our 2010 Convention sponsors DIAMOND

PLATINUM

GOLD

SILVER

BRONZE

BOOSTER

Special thanks to our hometown airline hosts RAA 2010 Annual Report

5

Thegloballeaderinaviationintelligence Accurate—Efficient—Trusted—Comprehensive Data AnalysisandForecasting MarketingServices ConsultingServices FlightGuidesandReports

Formoreinformation,pleasecontactusat: 1-888-589-6340 [email protected]

aviation.com

DE80A

Thank you! to all of our 2009 Fall Meeting sponsors

Thank you! to all of our 2010 Summer Seminars sponsors

RAA 2010 Annual Report

7

SAAB 340 REGIONAL AIRCRAFT

SAAB AND ITS EMPLOYEE’S 70+ YEAR COMMITMENT to the aviation industry has continued to exceed operator’s expectations

by delivering and supporting the most popular 30-seat turboprop aircraft still flown in the US by major airlines including Alaska, Continental, Delta, US Airways, and United. With 14.25 million flight hours, 15.75 million cycles, and more than a quarter of a billion passengers flown, the Saab 340 and Saab will continue to meet the needs of every regional airline market.

SAABAIRCRAFTLEASING.COM SAABGROUP.COM

8

RAA 2010 Annual Report

Industryy Statistics

Industry Statistics

Industry Statistics

Industry Statistics 1980 – 2009 1980

1985

1990

1995

2000

2005

2009

247

190

153

123

91

75

62

Passengers Enplaned (millions)

14.69

26.99

41.49

58.31

82.49

152.55

159.45

Revenue Passenger Miles (billions)

1.89

4.70

8.03

12.64

24.38

67.41

72.91

Available Seat Miles (billions)

4.01

10.07

15.04

25.48

42.81

95.58

97.61

47.19%

46.63%

53.39%

49.60%

56.96%

70.53%

74.70%

Departures Completed (millions)

2.26

3.23

4.12

4.89

4.55

5.43

4.81

Average Passenger Trip Length (miles)

129

174

194

217

296

442

457

Average Seating Capacity

16

26

24

30

37

50

55

1,474

2,118

3,386

3,817

5,943

5,714

5,146

Carriers Operating

Average Load Factor

Fleet Flying Hours (thousands)

Source: OAG Analysis using OAG Form41 and Commuter iNET

Average Passenger Trip Length miles 475 450 425 400 375 350 325 300 275 250 225 200 175 150 125 100 75 50 25 0

Average Load Factor % 75

442

457

70.53

65 60 55

56.96 53.39

50 45

296

47.19

46.63

1980

1985

49.60

40 35

217

30

194

25

174

20

129

15 10 5

1980

1985

1990

1995

2000

2005

2009

Revenue Passenger Miles

0

millions

80

170 160 150 140 130 120 110 100 90 80 70 60 50 40 30 20 10 0

72.91

70

67.41 60 50 40 30

24.38

20 10

12.64 1.89 1980

4.70 1985

8.03 1990

1990

1995

2000

2005

2009

Passengers

billions

0

74.70

70

1995

2000

2005

2009

152.55

159.45

82.49 58.31 41.49 26.99 14.69 1980

1985

1990

1995

2000

2005

2009

Source: OAG Schedules

RAA 2010 Annual Report

11

Industry Statistics

“As an industry, it’s become critical for us to remain flexible to address the fluid environment in which we operate.” – Chip Childs, President and COO SkyWest Airlines January 2009

20-Year Industry Statistics – Majors/Regionals Share of US Airline Service Revenue Passenger Miles

Available Seat Miles

billions 750

% change 4000%

700 3500%

650 600

% change 2500%

900 2000%

800 3000%

550

700

500 2500%

450 400

2000%

350 300

1500%

250

1500%

600 500

1000%

400 300

200

1000%

150

500%

200

100

500%

50 0

billions 1000

1980

1985

1990

1995

2000

2005

0%

2009

RPMs Majors

100 0

1980

1985

1990

1995

2000

2005

2009

RPMs Regionals

% change Majors

Average Seating Capacity

% change Regionals

Average Passenger Trip Length

seats

% change 250%

180

miles 1400

% change 260% 240%

160

1200

220%

200%

140

200% 1000

180%

120 150% 100 80 100%

160% 800

140% 120%

600

100%

60

80%

400 40

60%

50%

40%

200

20 0

0%

20% 0% 1980

1985

1990

1995

2000

2005

2009

0

1980

1985

1990

1995

2000

2005

2009

0%

Source: OAG Form41 iNet

12

RAA 2010 Annual Report

number of airports with regional service

number of airports with ONLY regional service

800

Lower 48 AK & HI

513

600

500

434

420

600

Lower 48 AK & HI

329

700

458

Industry Statistics

Service at US Airports

288

287

285

205

214

207

2000

2005

2009

400 500 300

400 300

200

255

200

225

232

234

224 100

100 0

1995

2000

2005

0

2009

1995

Source: OAG Schedules

Table 15: By Regional Airline: Full-time Equivalent Employees*, May 2006-2010 (FTEs for May of each year. Ranked by May 2010 FTEs) Rank

2006

2007

2008

2009

2010

Percent Change** 2006-2010 2009-2010 0.2 0.8

1

American Eagle

9,226

9,428

9,733

9,170

9,240

2

SkyWest

7,805

9,786

9,534

8,576

8,943

14.6

3

ExpressJet

6,611

7,689

7,294

5,339

5,518

-16.5

3.4

4

Atlantic Southeast

5,398

5,592

4,545

3,927

3,618

-33.0

-7.9

5

Pinnacle

3,005

3,382

3,514

3,378

3,300

9.8

-2.3

6

Horizon

3,526

3,797

3,785

3,265

3,026

-14.2

-7.3

7

Comair

6,207

6,164

5,902

5,104

2,499

-59.7

-51.0

8

Air Wisconsin

2,251

2,259

2,884

2,607

2,498

11.0

-4.2

9

Mesaba

2,953

2,595

3,160

3,966

2,217

-24.9

-44.1

10

Mesa

3,184

3,208

2,929

2,796

2,069

-35.0

-26.0

11

Republic***

543

924

1,477

1,461

2,057

278.8

40.8

12

Executive

1,779

1,680

1,724

1,751

1,798

1.1

2.7

13

Shuttle America

812

1,070

1,147

1,330

1,291

59.0

-2.9

14

Colgan

-2.5

15

PSA

16

4.3

N/A

N/A

1,348

1,275

1,243

N/A

1,484

1,428

1,139

991

990

-33.3

-0.1

Compass

N/A

N/A

551

825

981

N/A

18.9

17

GoJet

306

313

351

476

564

84.3

18.5

18

Lynx

-43.0

19

Trans States**** Total

N/A

N/A

345

395

225

N/A

1,437

1,278

N/A

N/A

N/A

N/A

N/A

56,525

60,590

61,358

56,626

52,074

-9.9

-8.0

Source: Bureau of Transportation Statistics

Notes: * Full-time Equivalent Employee (FTE) calculations count two part-time employees as one full-time employee. ** The Percent Change 2006-2010 is based on the 12 carriers reporting in both years. *** Effective with October 2009 reporting, Republic Airlines’ employment numbers include FTE’s from Midwest Airlines. Midwest employment data were formerly included in the “Other Airlines” category. RAA 2010 Annual Report

**** Effective with April 2008 reporting, Trans States Airlines no longer met the reporting requirements for filing monthly airline employment data. N/A: Not applicable because carriers did not meet the standard for filing. Note: Detail may not add to total due to rounding.

13

Industry Statistics

Corporate Groupings of Top 50 Regional Airlines (as of July 2010) 2009 Individual Carrier Rank

2009 Carrier Group Rank

Carrier

SkyWest Airlines1 1 - SkyWest Airlines 4 - Atlantic Southeast Republic Holdings 2 7 - Republic Airlines2 11 - Chautauqua Airlines 13 - Shuttle America Corp. 22 - Lynx Aviation Pinnacle Airlines Corp. 3 6 - Pinnacle Airlines 18 - Colgan Air 9 - Mesaba Airlines American Eagle 4 2 - American Eagle 17 - Executive Airlines ExpressJet Airlines 3 5 Mesa Air Group 6 5 - Mesa Airlines 21 - Freedom Airlines US Airways Group 7 14 - PSA Airlines Inc. 16 - Piedmont Airlines Trans States Holdings 8 19 - Trans States Airlines 20 - GoJet Airlines 15 - Compass Air Horizon Air 8 9 Delta Air Lines 10 10 - Comair Inc. Air Wisconsin Corp. 12 11 Commutair 23 12 Cape Air 24 13 Great Lakes Aviation Ltd. 25 14 Gulfstream Intl 26 15 Hawaii Island Air 27 16 ERA Aviation 28 17 Grand Canyon dba Scenic 29 18 Peninsula Airways 30 19 Seaborne Aviation 31 20 Hageland Aviation 32 21 Grant Aviation 33 22 Kenmore Air Harbor 34 23 Frontier Flying Service 35 24 Bering Air 36 25 Wings of Alaska 37 26 Pacific Wings Airlines 38 27 Yute Air - Flight Alaska 39 28 PM Air LLC 40 29 Warbelows Air Ventures 41 30 Wright Air 42 31 Vieques Airlink 43 32 Taquan Air Service 44 33 Pacific Airways 45 34 New England Airlines 46 35 Island Air Service 47 36 Homer Air 48 37 Iliamna Air Taxi 49 38 Servant Air 50 39 Total Traffic Activity - Top 50 Airlines

Primary Codes Shared in 2009

2009 Passengers Enplaned

Percent of Total

DL/FL/UA/YX DL

21,246,408 13,169,686

13.3% 8.3%

YS/YX/F9 AA/CO/DL/UA/US/YX DL/MW/UA F9

8,833,741 5,960,228 5,219,000 1,186,842

5.5% 3.7% 3.3% 0.7%

DL/NW CO/UA/US DL/NW

10,744,356 2,702,859 6,725,240

6.7% 1.7% 4.2%

AA AA CO/UA

16,012,967 2,735,927 13,395,139

10.0% 1.7% 8.4%

UA/US DL

10,962,729 1,492,715

6.9% 0.9%

US US

4,796,065 3,109,515

3.0% 2.0%

AA/UA/US UA DL/NW AS

2,445,344 2,114,189 3,198,297 6,759,145

1.5% 1.3% 2.0% 4.2%

6,316,850 5,576,139 831,424 628,287 481,668 436,633 416,652 338,174 224,795 219,992 166,471 159,429 118,516 102,899 81,124 72,987 72,131 47,607 47,497 38,716 37,684 29,828 25,548 21,823 18,370 17,266 15,690 15,151 14,496 14,278 159,398,517

4.0% 3.5% 0.5% 0.4% 0.3% 0.3% 0.3% 0.2% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

34,416,094

1

21,199,811

Total Traffic Activity Top 50 Airlines as a Percent of Total 1/ At presstime, SkyWest proposed a merger with ExpressJet through its subsidiary Atlantic Southeast 2/ Republic Airlines includes Midwest as of October 2009

14

2009 Enplaned Group

20,172,455

18,748,894

12,455,444

7,905,580

7,757,830

6,316,850 DL/NW US CO CO CO

AS

159,449,200 99.97% Source: OAG Form41 iNET

RAA 2010 Annual Report

Industry Statistics

Regional Airline Partnerships (as of July 2010)

Mainline Carrier

Regional Brand

Operating Partners

Mainline Carrier

Regional Brand

Operating Partners

Alaska Airlines

N/A

Horizon Air

Frontier Airlines

N/A

Great Lakes Lynx Aviation

Peninsula Airways

Republic Airlines

AirTran Airways

N/A

Skywest Airlines

American Airlines

American Eagle

American Eagle

American Connection

jetBlue Airways

N/A

Cape Air

Midwest Airlines

Midwest Connect

Chautauqua Airlines

American Eagle/ Executive

Republic Airlines* Frontier Airlines

Chautauqua Airlines

United Airlines Continental Airlines

United Express

Atlantic Southeast

Continental Express

Chautauqua Airlines ExpressJet

ExpressJet Airlines

Continental Connection

Cape Air

GoJet Airlines

Colgan Air

Great Lakes

CommutAir

Mesa Airlines

Gulfstream International Airlines

Shuttle America

Colgan Air

SkyWest Airlines Trans States Airlines

Delta Air Lines

N/A

Atlantic Southeast Airlines Chautauqua Airlines

US Airways

US Airways Express

Air Wisconsin Chautauqua Airlines

Comair

Colgan Air

Compass Airlines

Mesa Airlines

Freedom Airlines

Piedmont

Mesaba Airlines

PSA

Pinnacle Airlines

Republic Airlines

Shuttle America

Trans States Airlines

SkyWest Airlines Source: OAG Schedules, July 2010 *Flights are outsourced

RAA 2010 Annual Report

15

Industry Statistics

Reprint from AeroSafety World This story is reprinted from an issue of Flight Safety Foundation’s journal, AeroSafety World. A free subscription to the digital version of that publication is available though the signup form on the Foundation’s website home page, www.flightsafety.org.

DATALINK

)@90*2+(9)@

Safety Improves in U.S. On-Demand Operations 7HY[HJJPKLU[KH[HWYLZLU[LKHTP_LKWPJ[\YLPU 

A

Nonscheduled Part 121 flights had a rate per lthough the February 2009 fatal ac100,000 departures of 2.66 in 2009, compared cident involving a Colgan Air Bomwith 4.83 in 2008. The 26 Part 121 accidents in bardier Q4001 shook the confidence scheduled service exceeded the 20 in 2008. of the industry and the public, it was a relatively good year overall for U.S. Accidents, Fatalities and Rates, U.S. Civil Aviation, 2009 civil aviation accident rates based on Accidents Accidents per 100,000 Flight per 100,000 preliminary data, the Hours Departures Accidents Fatalities U.S. National TransAll Fatal Total Aboard All Fatal All Fatal portation Safety U.S. air carriers operating under FARs Part 121 Board (NTSB) says. 2 Scheduled 26 1 50 49 0.149 0.006 0.255 0.010 The fatal accident Nonscheduled 4 1 2 2 0.753 0.188 2.663 0.666 rate for scheduled U.S. air carriers operating under FARs Part 135 flights under U.S. FedCommuter 2 0 0 0 0.685 — 0.353 — eral Aviation RegulaOn-demand 47 2 17 14 1.63 0.07 — — tions (FARs) Part 121 U.S. general aviation 1,474 272 474 465 7.20 1.33 — — was 0.01 per 100,000 U.S. civil aviation 1,551 275 534 530 — — — — departures (Table 1). Non-U.S.-registered 7 2 2 2 — — — — There were no fatal FARs = U.S. Federal Aviation Regulations accidents in FARs Notes: All data are preliminary. Part 135 commuter Flight hours and departures are compiled and estimated by the U.S. Federal Aviation Administration (FAA). On-demand U.S. operations. 135 operations is not available. The 2009 rate for all accidents in Part 121 scheduled U.S. air carriers operating under Part 135 previously referred to as scheduled and nonscheduled services are now called commuter operations and on-demand operations respectively. On-demand Part 135 operations encompass charters, air taxis, operations, 0.26 per air tours, or medical services when a patient is on board. 100,000 departures, Source: U.S. National Transportation Safety Board was higher than Table 1 the 0.19 for 2008. 48 |

16

FLIGHT SAFETY FOUNDATION | AEROSAFETYWORLD | APRIL 2010

RAA 2010 Annual Report

Industry Statistics

Reprint from AeroSafety World .

DATALINK

Accidents and Accident Rates, FARs Part 121, by NTSB Classification, 2000–2009 Accidents

Accidents per Million Hours Flown

Year

Major

Serious

Injury

Damage

Major

Serious

Injury

Damage

2000

3

3

20

30

0.109

0.109

1.093

1.475

2001

5

1

19

21

0.281

0.056

1.067

1.179

2002

1

1

14

25

0.058

0.058

0.810

1.446

2003

2

3

24

25

0.114

0.172

1.374

1.431

2004

4

0

15

11

0.212

0.000

0.794

0.583

2005

2

3

11

24

0.103

0.155

0.567

1.238

2006

2

2

7

22

0.104

0.104

0.363

1.142

2007

0

2

14

12

0.000

0.102

0.713

0.611

2008

3

1

8

16

0.157

0.052

0.419

0.838

2009

2

3

15

10

0.111

0.167

0.833

0.556

FARs = U.S. Federal Aviation Regulations; NTSB = U.S. National Transportation Safety Board Notes: Major — an accident in which any of three conditions is met: A Part 121 aircraft was destroyed, or there were multiple fatalities, or there was one fatality and a Part 121 aircraft was substantially damaged. Serious — an accident in which at least one of two conditions is met: There was one fatality without substantial damage to a Part 121 aircraft, or there was at least one serious injury and a Part 121 aircraft was substantially damaged. Injury — a nonfatal accident with at least one serious injury and without substantial damage to a Part 121 aircraft. Damage — an accident in which no person was killed or seriously injured, but in which any aircraft was substantially damaged. Source: U.S. National Transportation Safety Board

Table 2 Passenger Injuries and Injury Rates, FARs Part 121 Scheduled Service, 2000–2009

Accidents

Accidents per 100,000 Flight Hours

Fatalities

Accidents per 1,000,000 Miles Flown

Accidents per 100,000 Departures

Year

All

Fatal

Total

Aboard

All

Fatal

All

Fatal

All

Fatal

2000

49

2

89

89

0.280

0.011

0.0069

0.0003

0.443

0.018

2001

41

6

531

525

0.216

0.012

0.0053

0.0003

0.348

0.019

2002

34

0

0

0

0.203

—

0.0049

0.331

—

2003

51

2

22

21

0.302

0.012

0.0073

0.0003

0.499

0.020

2004

23

1

13

13

0.126

0.005

0.0030

0.0001

0.213

0.009

2005

34

3

22

20

0.182

0.016

0.0043

0.0004

0.312

0.027

2006

26

2

50

49

0.139

0.011

0.0033

0.0003

0.245

0.019

2007

26

0

0

0

0.137

—

0.0032

—

0.242

—

2008

20

0

0

0

0.108

—

0.0026

—

0.195

—

2009

26

1

50

49

0.149

0.006

0.0036

0.255

0.010

—

0.0001

FARs = U.S. Federal Aviation Regulations Notes: 2009 data are preliminary. Flight hours, miles and departures are compiled by the U.S. Federal Aviation Administration. For 2001, the Sept. 11 terrorist attack is included in the totals for accidents and fatalities but excluded for accident rate computation. Other than the persons aboard aircraft who were killed, fatalities resulting from the act are excluded. Source: U.S. National Transportation Safety Board

Table 3 WWW.FLIGHTSAFETY.ORG | AEROSAFETYWORLD | APRIL 2010

RAA 2010 Annual Report

Among all Part 121 accidents, two were classified by the NTSB as major (Table 2).3 That was a decrease from three in 2008 and from the average for the preceding nine years, beginning in 2000, of 2.4.4 The number of accidents classified as serious and as injury accidents increased from 2008. The 2009 rate for Part 121 major accidents per 100,000 departures was 0.11, compared with 0.16 in 2008 and an average of 0.13 for the nine years of 2000 to 2008. Rates for serious and injury accidents increased in 2009 over those for 2008. Despite the Colgan Air accident, the 2009 fatal accident rate for Part 121 scheduled operations, 0.01, equaled the previous nine-year average (Table 3). The latest rate for all accidents in Part 121 scheduled operations, 0.26, is below the previous nine-year average of 0.31. Excluding the 2001 fatal accident total, which included the Sept. 11 hijacked airplanes as

| 49 17

Industry Statistics

Reprint from AeroSafety World .

DATALINK

Accidents, Fatalities and Rates, FARs Part 121, Nonscheduled Service, 2000–2009

Accidents

Accidents per 100,000 Flight Hours

Fatalities

Accidents per 1,000,000 Miles Flown

Accidents per 100,000 Departures

Year

All

Fatal

Total

Aboard

All

Fatal

All

Fatal

All

Fatal

2000

7

1

3

3

0.853

0.122

0.0188

0.0027

1.689

0.241

2001

5

0

0

0

0.762

—

0.0167

—

1.533

—

2002

7

0

0

0

1.225

—

0.0265

—

3.012

—

2003

3

0

0

0

0.517

—

0.0113

—

1.462

—

2004

7

1

1

1

1.002

0.143

0.0215

2.915

0.416

2005

6

0

0

0

0.885

—

0.0186

—

2.728

—

2006

7

0

0

0

1.138

—

0.0243

—

3.619

—

2007

2

1

1

1

0.321

0.161

0.0069

0.0034

1.030

0.515

2008

8

2

3

1

1.464

0.366

0.0325

0.0081

4.832

1.208

2009

4

1

2

2

0.753

0.188

0.0166

0.0041

2.663

0.666

0.0031

FARs = U.S. Federal Aviation Regulations Notes: 2009 data are preliminary. Flight hours, miles and departures are compiled by the Federal Aviation Administration. Source: U.S. National Transportation Safety Board

Table 4

Accidents, Fatalities and Rates, FARs Part 135, Commuter Operations, 2000–2009

Accidents

Accidents per 100,000 Flight Hours

Fatalities

Accidents per 1,000,000 Miles Flown

Accidents per 100,000 Departures

Year

All

Fatal

Aboard

All

Fatal

All

Fatal

All

Fatal

2000

12

1

5

5

3.247

0.271

0.2670

0.0223

1.988

0.166

2001

7

2

13

13

2.330

0.666

0.1624

0.0464

1.254

0.358

2002

7

0

0

0

2.559

—

0.1681

2003

2

1

2

2

0.627

0.313

0.0422

2004

4

0

0

0

1.324

—

0.0855

2005

6

0

0

0

2.002

—

0.1312

2006

3

1

2

2

0.995

0.332

0.0645

2007

3

0

0

0

1.028

—

0.0651

2008

7

0

0

0

2.385

—

2009

2

0

0

0

0.685

—

Total

—

1.363

—

0.349

0.175

—

0.743

—

—

1.138

—

0.528

0.176

—

0.506

—

0.1508

—

1.215

—

0.0432

—

0.353

—

0.0211

0.0215

FARs = U.S. Federal Aviation Regulations Notes: 2009 data are preliminary. Flight hours, miles, and departures are compiled by the U.S. Federal Aviation Administration (FAA). Based on a February 2002 FAA legal interpretation provided to the NTSB, any Part 135 operation conducted with no revenue passengers aboard is be considered 2000 and 2001. U.S. air carriers operating under Part 135 previously referred to as scheduled and nonscheduled services are now called commuter operations and on-demand operations respectively. On-demand Part 135 operations encompass charters, air taxis, air tours, or medical services when a patient is on board. Source: U.S. National Transportation Safety Board

Table 5

50 |

18

FLIGHT SAFETY FOUNDATION | AEROSAFETYWORLD | APRIL 2010

RAA 2010 Annual Report

Industry Statistics

Reprint from AeroSafety World .

DATALINK

Accidents, Fatalities and Rates, FARs Part 135, On-Demand Operations, 2000–2009 Accidents

Fatalities

Accidents per 100,000 Flight Hours

Year

All

Fatal

Total

Aboard

All

Fatal

2000

80

22

71

69

2.04

0.56

2001

72

18

60

59

2.40

0.60

2002

60

18

35

35

2.06

0.62

2003

73

18

42

40

2.49

0.61

2004

66

23

64

63

2.04

0.71

2005

65

11

18

16

1.70

0.29

2006

52

10

16

16

1.39

0.27

2007

62

14

43

43

1.54

0.35

2008

58

20

69

69

1.81

0.62

2009

47

2

17

14

1.63

0.07

FARs = U.S. Federal Aviation Regulations Notes: 2009 data are preliminary. Flight hours are estimated by the U.S. Federal Aviation Administration (FAA). In 2002, FAA changed its estimate of on-demand activity. The revision was retroactively 1999 to 2002. U.S. air carriers operating under Part 135 previously referred to as scheduled and nonscheduled services are now called commuter operations and on-demand operations respectively. On-demand Part 135 operations encompass charters, air taxis, air tours, or medical services when a patient is on board. Source: U.S. National Transportation Safety Board

Table 6 accidents, the previous nine years averaged 1.33 fatal accidents in the category, higher than the one fatal accident in 2009. The category included 26 total accidents in 2009, compared with the previous nine-year average — again factoring out 2001 — of 33. Considering the 2009 fatal accident rate for Part 121 nonscheduled operations against the rest of the decade, it was the fifth lowest (Table 4). The rate, 0.67 per 100,000 departures, can be measured against a previous nine-year average of 0.26. It was, however, lower than the 2008 rate. For Part 135 commuter operations, the 2009 total accident rate of 0.35 per 100,000 departures was encouraging in a year-over-year comparison with the 2008 rate of 1.22 and the nine-year average of 1.00 (Table 5).

WWW.FLIGHTSAFETY.ORG | AEROSAFETYWORLD | APRIL 2010

RAA 2010 Annual Report

There were two accidents in the category in 2009, also an improvement over the previous year’s seven and the nine-year average of 5.67. The Part 135 on-demand operations record for 2009 also showed an improvement in fatal accidents (Table 6). The rate, 0.07 per 100,000 flight hours — data for departures were unavailable — was about a tenth of the 2008 rate, and was by a comfortable margin the lowest in the 10-year period. The average rate for the previous nine years was 0.51. The category’s rate for all accidents, 1.63 per 100,000 flight hours, also was the third-lowest in the 10-year period, and better than the preceding nine-year average of 1.94. Fatal accidents in the Part 135 on-demand category numbered two in 2009, compared with 20 in 2008. Again, the number was below that of any year in the previous nine, which averaged 17.11. Total accidents were also fewer than any other year in the 10-year period, as were on-board fatalities. Notes 1. The Colgan Air flight, operating as Continental Connection 3407, crashed on approach to the Buffalo, New York, airport following a stall. There were 49 on-board fatalities and one ground fatality. 2. gov/aviation/Stats.htm>. 3. Major — an accident in which any of three conditions is met: there were multiple fatalities, or there was one fatality and a

Serious — an accident in which at least one of two conditions is met:

was substantially damaged. Injury — a nonfatal accident with at least one serious injury and without substantial damage to a Part 121

4. All averages in this article are means.

| 51 19

Industry Statistics

“Countless hours have been dedicated by RAA staff and my fellow CEOs communicating to Congress, FAA and news media the importance of RAA’s Strategic Safety Initiative launched formally in June 2009. Starting with a task force of senior safety and operations officials from regional airlines, the SSI will review all safety issues, giving particular attention to those issues cited by the NTSB as a possible contributing factor to any accident.” – Rick Leach, RAA Chairman July 2009

Accidents, Fatalities and Rates, 1990 through 2009 for US Air Carriers Operating Under 14 CFR 121, Scheduled Service (Airlines) Accidents

Fatalities

Year

Flight Hours All

Fatal

Miles Flown

Departures

Total Aboard

Accidents Per 100,000 Flight Hours All

Fatal

Accidents per 1,000,000 Miles Flown All

Fatal

Accidents per 100,000 Departures All

Fatal

1990

19

4

11

9

11,524,726

4,689,287,000

7,795,761

0.165

0.035

0.0041

0.0009

0.244

0.051

1991

21

3

60

47

11,139,166

4,558,537,000

7,503,873

0.189

0.027

0.0046

0.0007

0.280

0.040

1992

15

3

29

27

11,732,026

4,767,344,000

7,515,373

0.128

0.026

0.0031

0.0006

0.200

0.040

1993

22

1

1

0

11,981,347

4,936,067,000

7,721,870

0.184

0.008

0.0045

0.0002

0.285

0.013

1994*

18

4

239

237

12,292,356

5,112,633,000

7,824,802

0.138

0.033

0.0033

0.0008

0.217

0.051

1995

30

1

160

160

12,776,679

5,328,969,000

8,105,570

0.235

0.008

0.0056

0.0002

0.370

0.012

1996

31

3

342

342

12,971,676

5,449,997,000

7,851,298

0.239

0.023

0.0057

0.0006

0.395

0.038

1997

43

3

3

2

15,061,662

6,339,432,000

9,925,058

0.285

0.020

0.0068

0.0005

0.433

0.030

1998

41

1

1

0

15,921,447

6,343,690,000 10,535,196

0.258

0.006

0.0065

0.0002

0.389

0.009

1999

40

2

12

11

16,693,365

6,689,327,000 10,860,692

0.240

0.012

0.0060

0.0003

0.368

0.018

2000

49

2

89

89

17,478,519

7,152,260,000 11,053,826

0.280

0.011

0.0069

0.0003

0.443

0.018

2001*

41

6

531

525

17,157,858

6,994,939,000 10,632,880

0.216

0.012

0.0053

0.0003

0.348

0.019

2002

34

0

0

0

16,718,781

6,927,954,000 10,276,107

0.203

-

0.0049

-

0.331

-

2003

51

2

22

21

16,887,756

7,015,935,000 10,227,924

0.302

0.012

0.0073

0.0003

0.499

0.020

2004

23

1

13

13

18,184,016

7,604,248,000 10,782,989

0.126

0.005

0.0030

0.0001

0.213

0.009

2005

34

3

22

20

18,712,191

7,843,717,000 10,910,460

0.182

0.016

0.0043

0.0004

0.312

0.027

2006

26

2

50

49

18,647,896

7,851,864,000 10,627,481

0.139

0.011

0.0033

0.0003

0.245

0.019

2007

26

0

0

0

19,014,677

8,024,313,000 10,734,170

0.137

-

0.0032

-

0.242

-

2008

20

0

0

0

18,551,362

7,821,849,000 10,271,639

0.108

-

0.0026

-

0.195

-

2009

26

1

50

49

17,470,000

7,316,000,000 10,199,000

0.149

0.006

0.0036

0.0001

0.255

0.010

Notes: • 2009 data are preliminary. • Flight hours, miles, and departures are compiled by the Federal Aviation Administration. • Since March 20, 1997, aircraft with 10 or more seats used in scheduled passenger service have been operated under 14 CFR 121. • Years followed by the symbol * are those in which an illegal act was responsible for an occurrence in this category. These acts, such as suicide

20

and sabotage are included in the totals for accidents and fatalities but are excluded for the purpose of accident rate computation. Table 12 contains a list of illegal act occurrences involving US air carriers for the period covered by this table. Other than the persons aboard aircraft who were killed, fatalities resulting from the September 11, 2001 terrorist acts are excluded from this table.

RAA 2010 Annual Report

Industry Statistics

“Regionals are working tirelessly to continue to provide safe and reliable air transportation...NTSB realizes that a big part of the problem you face is the slowness and unpredictability of the regulatory process...I know that the RAA is already showing that you are up to the challenge, and your Strategic Safety Initiative offers real promise for meaningful improvements.” – Deborah Hersman, NTSB Chair at the RAA 2010 Annual Convention

Accidents, Fatalities and Rates, 1990 through 2009 for US Air Carriers Operating Under 14 CFR 135, Scheduled Service (Airlines)

Year

Accidents

Fatalities

Flight Hours

Miles Flown

Departures

Aboard

Accidents per 100,000 Flight Hours

Accidents per 1,000,000 Miles Flown

Accidents per 100,000 Departures

All

Fatal

Total

All

Fatal

All

Fatal

All

Fatal

1990

15

3

6

4

2,341,760

450,133,000

3,160,089

0.641

0.128

0.0333

0.0067

0.475

0.095

1991

23

8

99

77

2,291,581

433,900,000

2,820,440

1.004

0.349

0.0530

0.0184

0.815

0.284

1992*

23

7

21

21

2,335,349

507,985,000

3,114,932

0.942

0.300

0.0433

0.0138

0.706

0.225

1993

16

4

24

23

2,638,347

554,549,000

3,601,902

0.606

0.152

0.0289

0.0072

0.444

0.111

1994

10

3

25

25

2,784,129

594,134,000

3,581,189

0.359

0.108

0.0168

0.0050

0.279

0.084

1995

12

2

9

9

2,627,866

550,377,000

3,220,262

0.457

0.076

0.0218

0.0036

0.373

0.062

1996

11

1

14

12

2,756,755

590,727,000

3,515,040

0.399

0.036

0.0186

0.0017

0.313

0.028

1997

16

5

46

46

982,764

246,029,000

1,394,096

1.628

0.509

0.0650

0.0203

1.148

0.359

1998

8

0

0

0

353,670

50,773,000

707,071

2.262

-

0.1576

-

1.131

-

1999

13

5

12

12

342,731

52,403,000

672,278

3.793

1.459

0.2481

0.0954

1.934

0.744

2000

12

1

5

5

369,535

44,943,000

603,659

3.247

0.271

0.2670

0.0223

1.988

0.166

2001

7

2

13

13

300,432

43,099,000

558,052

2.330

0.666

0.1624

0.0464

1.254

0.358

2002

7

0

0

0

273,559

41,633,000

513,452

2.559

-

0.1681

-

1.363

-

2003

2

1

2

2

319,206

47,404,000

572,260

0.627

0.313

0.0422

0.0211

0.349

0.175

2004

4

0

0

0

302,218

46,809,000

538,077

1.324

-

0.0855

-

0.743

-

2005

6

0

0

0

299,775

45,721,000

527,267

2.002

-

0.1312

-

1.138

-

2006

3

1

2

2

301,495

46,503,000

568,464

0.995

0.332

0.0645

0.0215

0.528

0.176

2007

3

0

0

0

291,701

46,049,000

592,577

1.028

-

0.0651

-

0.506

-

2008

7

0

0

0

293,499

46,428,000

576,203

2.385

-

0.1508

-

1.215

-

2009

2

0

0

0

292,000

46,251,000

566,000

0.685

-

0.0432

-

0.353

-

Notes: • 2009 data are preliminary. • Flight hours, miles, and departures are compiled by the Federal Aviation Administration. • Since March 20, 1997, aircraft with 10 or more seats used in scheduled passenger service have been operated under 14 CFR 121. • Years followed by the symbol * are those in which an illegal act was responsible for an occurrence in this category. These acts, such as suicide, sabotage and terrorism are included in the totals for accidents and fatalities but are excluded for the purpose of accident rate computation.Table 12 contains a list of illegal act occurrences involving US air carriers for the period covered by this table. RAA 2010 Annual Report

• Based on a February 2002 FAA legal interpretation provided to the NTSB, any 14 CFR 135 operation conducted with no revenue passengers aboard will be considered an on-demand flight operation.This interpretation will be applied to accidents beginning with the year 2002.It has not been retroactively applied to 36 accidents, nine of them fatal that occurred during the period 1983-2001. * US air carriers operating under 14 CFR Part 135 were previously referred to as Scheduled and Nonscheduled Services. Current tables now refer to these same air carries as Commuter Operations and On-Demand Operations, respectively, in order to be consistent with definitions in14 CFR 119.3 and terminology used in 14 CFR 135.1. On-Demand Part 135 operations encompass charters, air taxis, air tours, or medical services (when a patient is on board).

21

Industry Statistics

Strategic Safety Initiative The Regional Airline Association and its member airlines launched a Strategic Safety Initiative in June 2009 to study and recommend actions responsive to challenges facing the airline industry. This initiative has four elements. 1. Review Safety Procedures The Regional Airline Association will form a task force comprised of safety directors and operations directors from the regional airlines to review safety procedures, giving particular attention to issues or procedures cited by the NTSB as a contributing factor to any accident. 2. Study Impact of Fatigue RAA will commission a study to look at the impact of fatigue and other human factors on pilot performance. The study will be conducted by an independent and expert organization, in all likelihood a university with a respected aviation program. The study will be framed by a Strategic Safety Advisory Board comprised of industry experts drawn from the ranks of academia, industry, and safety regulators. 3. Fatigue Awareness Management Program The Regional Airline Association will create a fatigue awareness management program for use by its member airlines. 4. Recommendations We are committed to working with all industry stakeholders including government agencies, Congress and labor to determine ways we can improve safety: a. Create a Single Database of Pilot Records Requiring the FAA to maintain a single, integrated database of pilot records would provide airlines with critical, real-time information

about pilot qualifications and performance, thereby improving the process of recruiting, hiring, and training new pilots. Airlines currently reference multiple databases during the hiring process. b. Conduct Random Fatigue Tests RAA recommends exploring with FAA and all industry stakeholders the concept of random fatigue tests on pilots to help ensure that pilots are indeed rested before flying. c. Examine Commuting We believe it would be prudent for Congress, working with all stakeholders, to examine commuting in depth, including the possibility of limiting commuting time prior to beginning a work assignment. d. Extend Background-Check Timeframe Under current law, an airline conducting a background check on a pilot can only review the last five years of the pilot’s safety records, qualifications, and training. Extending the review period from five to 10 years will help airlines identify safety risks. e. Audit Cockpit Voice Recordings Currently, cockpit voice recordings can be reviewed only as an accident investigation tool. Yet, an initiative permitting safety experts to conduct random audits to track trends and mine data could provide valuable information before an accident occurs. f. Improve Tracking and Analysis of Check Rides Though every airline pilot is required to pass frequent check-rides during their service, the FAA and the airlines may be able to increase the level of safety through more detailed analysis of this testing over the entirety of a pilot’s career. By working with regulators and the employee groups, the industry may develop a better methodology for assessing pilot performance and instituting remedial training programs that will ensure a higher level of safety.

Great service for small engines Outstanding MRO for the CF34™

A perfect match: The GE CF34™, the best selling engine in its class, and MTU Maintenance, the world’s largest independent provider of commercial engine MRO services. MTU Maintenance is a GE Authorized CF34™ Service Provider for the entire engine family. Our motto “repair beats replacement” says it all: We offer unique innovative repair solutions and customer-tailored services which lead to longer on-wing times. Our outstanding customer service, high quality standards and attractive packages make us the partner of choice for your CF34™ engines. www.mtu.de Anytime. Anywhere. We Care. CF34™ AOG +49 3378 824 888

22

RAA 2010 Annual Report

Regional g Aircraft Statistics

Regional Aircraft Statistics

Long live Fokker and Bombardier Q100/200/300!

Enjoying a Mozart piano sonata or driving a ’57 Mustang is experiencing a timeless mix of quality, skills and care. A mix that results in a non-stop performance. Just like the Fokker and Bombardier Dash 8/Q100/200/300 series. Recently, Fokker Services and Bombardier signed a Memorandum of Understanding, to jointly develop logistics support solutions for the Bombardier Dash 8/Q100/200/300 series. This collaboration strengthens our expansion of logistical services for regional aircraft. Today we support many Fokker and Bombardier Dash 8 operators with our ABACUS program. And we hold globally located Component MRO capabilities on most commercial aircraft, including Airbus, Boeing, and Bombardier CRJ aircraft. Fokker Services is the Out-of-Production specialist with all the skills and capabilities in-house to exceed your requirements. At fixed prices! For comprehensive component support we combine our in-house MRO capabilities with our sophisticated supply chain support solutions. By visiting us, you can learn all about (growing) matters in the aircraft industry. And it goes on-and-on! For more information, please check our website: www.fokkerservices.com.

Fokker Services. For continued competitive operation.

“Regionals have reached a mammoth achievement of professionalism and safety levels equal to mainstream airlines...and probably higher.” – John Nance, Air Safety Analyst May 2009

Regional Aircraft Statistics

US Regional Aircraft Fleet average seating capacity of regional aircraft 55

55

50

50

45 40

37

35 30

30

25

26

24

20 15

16

10 5 0

1985

1980

1990

1995

2000

2005

2009

Scheduled Passenger Aircraft by Type (see airline breakdown page 27) active in-service aircraft 4000

REGIONAL Turboprop Aircraft Regional Jets

3500

MAINLINE Narrowbody* Widebody

3000 2500 2000 1500 1000 500 0

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

Notes: Includes most aircraft over 9 seats *Mainline narrowbody aircraft include Embraer 190s operated by JetBlue (43) and US Airways (16) Source: OAG Fleet iNet; Figures as of year end

RAA 2010 Annual Report

25

Regional Airline Fleet Scheduled Passenger Carriers for Select Aircraft* (as of July 2010)

Manufacturer

Aircraft Type

Number of Aircraft

% of Total Aircraft

Average Seats

Total Seats

Regional Aircraft Statistics

Regional Jets Bombardier

CRJ 100/200

672

27.0%

50

33,600

Embraer

ERJ 145

519

20.9%

50

25,950

Bombardier

CRJ 700/705

252

10.1%

70

17,640

Embraer

EMB 170/175

166

6.7%

70

11,620

Bombardier

CRJ 900

139

5.6%

86

11,954

Embraer

ERJ 135/140

101

4.1%

37

3,737

Embraer

EMB 190**

22

0.9%

106

2,332

1,871

75.3%

-

106,833

101

4.1%

37

3,737

Total Turboprops and Pistons Bombardier

DHC-8-100/200

Raytheon

Beech 1900

79

3.2%

19

1,501

Saab

340

78

3.1%

35

2,730

Cessna

402**

62

2.5%

9

558

Bombardier

DHC-8Q-400

54

2.2%

74

3,996

Embraer

EMB 120

54

2.2%

30

1,620

Bombardier

DHC-8Q-300

47

1.9%

50

2,350

ATR

ATR 72

39

1.6%

60

2,340

Cessna

208-Caravan

29

1.2%

10

290

Bombardier

DHC-6

24

1.0%

19

456

Cessna

207-Skywagon**

19

0.8%

6

114

Piper

Chieftan**

13

0.5%

9

117

Reims-Cessna

406

4

0.2%

9

36

Britten Norman

BN Islander**

3

0.1%

9

27

Fairchild/Dornier

Metro

3

0.1%

19

57

ATR

ATR 42

2

0.1%

48

96

Raytheon

B200

2

0.1%

9

18

Embraer

EMB110

1

0.0%

15

15

Total

614

24.7%

-

20,058

Total

2,485

-

126,891 Source: OAG Schedules, OAG Fleet

Notes: * Does not include aircraft under 9 seats * Does not include 9 A318, 38 A319, and 7 A320 owned by Republic Airways Holdings Inc. * Does not include 2 Shorts 330 Sherpa cargo aircraft owned by ERA Aviation ** Aircraft fleet totals only for member carriers

26

RAA 2010 Annual Report

Regional Aircraft Distribution by Carrier and Manufacturer Scheduled Passenger Carriers for Select Aircraft* (as of July 2010) ATR Carrier

Beech

BN2

Bombardier / de Havilland

Cessna

Embraer

-8 -8Q -Q8 CRJ100/ CRJ700/ 135/ 170/ Chief42 72 1900 B200 BN2** -6 (100/ CRJ900 207** 208 402** 406 110 120 145 190** Metro (300) (400) 200 705 140 175 tan** 200)

AeroLitoral

39

Air Sunshine

1

2

38

80 118

223

10

160

2

4

2

62

64

Chautauqua Airlines

21

Colgan Air

56

77

14

Comair

34 73

CommutAir

15

13

16

16

Compass Airlines

36

ERA Aviation

13

48 101

4

19

19

36

4

9

68

39

39

ExpressJet Airlines

244

244

Freedom Airlines

34

34

Frontier Alaska

9

9

GoJet Airlines

25

Grand Canyon Airlines

25

16

16

Grant Aviation

1

Great Lakes Aviation

32

Gulfstream International Airlines

23

1 6

38 23

Hawaii Island Air

4

4

Horizon Air

40

Jazz Air

28

36

48

16

56

16

128

Kenmore Air

1

1

Lynx Air International

1

Mesa Airlines

16

47

Mesaba Aviation

20

19

1

38

121

41

32

Mokulele Airlines

1

New England Airlines

92 1

3

4

7

New Mexico Airlines

2

2

Pacific Wings

3

3

Peninsula Airways

2

Piedmont Airlines

33

126

PSA Airlines

35

16

142

14

49

Republic Airlines

75

90 8

Shuttle America

55 142

83

21

55

48

Trans States Airlines

294 28

Vieques Air Link

28

2 2 39

79

2

3

24 101

47

54

672

252

139

19

29

2 62

4

1

54 101 519 166

Notes: * Does not include aircraft under 9 seats * Does not include 9 A318, 38 A319, and 7 A320 owned by Republic Airways Holdings Inc.

22

3

13

78

2485

Source: OAG Schedules; OAG Fleet

RAA Member Airlines

RAA 2010 Annual Report

15

8

SkyWest Airlines

Total

13 44

Pinnacle Airlines

Seaborne Airlines

11

11

* Does not include 2 Shorts 330 Sherpa cargo aircraft owned by ERA Aviation ** Aircraft fleet totals only included for member carriers

27

Regional Aircraft Statistics

112

Bering Air

2 70

25

Atlantic Southeast Airlines

Total

46

70

American Eagle Airlines

Executive Airlines

340

7

1

Air Wisconsin

Cape Air

Piper Saab

Cute? Yes. Regional Aircraft Statistics

“When Atlantic Southeast Airlines Flight 5202 of Captain Rachelle Jones, First Officer Stephanie Grant and Flight Attendants Diana Galloway and Robin Rogers flew into history on February 12, 2009 as the world’s first all-female, allAfrican American airline crew – those perceptions of what people in certain jobs are supposed to ‘look like’ were buried for good in the scrap heap of

Experienced? Not so much.

history.” – Roger Cohen, RAA President

When it comes to repairs, experience counts. Especially avionic repairs. That’s why you need to go with a company you can trust: Aero. For more than 40 years, Aero has been committed to providing the most highly-trained technicians to take on the repair and overhaul of commercial aircraft instruments, avionics and electronic accessories. And with the most advanced technology to do the job right, you can count on unparalleled results that will keep your fleet flying high – long after junior’s grown up and gone.

Aero. Experience is the difference.

AERO INSTRUMENTS & AVIONICS, INC. 716.694.7060

www.aeroinst.com 28

RAA 2010 Annual Report

US Airports p & Regional Service / EAS

US Airports and Regional Service, including Essential Air Service (State by State Breakdown, including Alaska and Hawaii)

Providing excellence in component repair and overhaul for rotor and fixed wing aircraft.

Specialized Overhaul Services • Environmental Systems: Air Cycle Machines, Cooling Turbines • Power Generation: Starter Generators, AC Generators, TRU’s • Fuel Systems: Fuel Boost Pumps, Valves • Aircraft Lighting: Goodrich Hella Repair Services • Pneumatic Systems: Bleed Air Valves, Heat Exchangers, Actuators • Hydraulic Systems: Pumps, Actuators, Pressure Transducers

Regional Jet / Turbo Prop Cost Reduction Programs Component Overhaul Services

USA

CANADA

Aviatron, Inc. 25 Customs Drive, South Burlington, VT 05403 Phone (802) 865-9318 · Fax (802) 862-9707

Aviatron, Inc. 470 Rue McCaffrey, Ville Saint-Laurent, Quebec H4T 1N2 Phone (514) 735-1700 · Fax (514) 735-2235

www.aviatron.com

US Airports and Regional Service, including Essential Air Service

The following section includes both industry and regional airline specific departure statistics at the nation’s Top 50 US airports (both in chart and map form), as well as a map showing those US airports served exclusively by regional airlines. On page 37, an additional section begins with a state-by-state breakdown, including Alaska and Hawaii, of a number of key statistics. These include: 1) total number of passengers enplaned in that particular state; 2) total number of monthly airline departures and 3) percentage of regional flights for each scheduled service airport in the state. This year’s Annual Report also includes Essential Air Service compensation numbers listed by carrier and community for those states included in this government funded program. The data has been compiled by numerous sources.

1

2

US Airports & Regional Service

4

3

History of the Essential Air Service Program The EAS program was initially authorized for 10 years with funding provided by the General Fund of the US Treasury. It was modified and extended by the Airport and Airway Safety and Capacity Expansion Act of 1987 and was later made permanent as part of the FAA Reauthorization Act of 1996 with a standing annual appropriation of $50 million. Subsequent legislation has supplemented this funding with additional appropriations from other FAA revenue sources, including foreign overflight fees and the Airport and Airways Trust Fund. The program has undergone numerous criteria adjustments since its inception, mainly limiting eligibility. At present, communities are no longer eligible for subsidized air service if they are located within 70 driving miles of an FAA-designated Large or Medium Hub airport, or if their per passenger subsidies exceed $200. Communities located 210 or more highway miles from the nearest Medium or Large Hub airport are exempt from the subsidy cap.

RAA 2010 Annual Report

31

Top 50 US Airports (Lower 48) for the month of July 2010 based on total departures SEATTLE/TACOMA SEATTLE/TACOMA

PORTLAND PORTLAND

MINNEAPOLIS/ MINNEAPOLIS/ PAUL ST.ST.PAUL

SACRAMENTO SACRAMENTO SANFRANCISCO FRANCISCO SAN OAKLAND OAKLAND SAN JOSE SAN JOSE

CHICAGO CHICAGO CHICAGOMIDWAY MIDWAY CHICAGO

SALTLAKE LAKECITY CITY SALT DENVER DENVER

LASVEGAS VEGAS LAS LOSANGELES ANGELES LOS SANTAANA ANA SANTA SANDIEGO DIEGO SAN PHOENIX PHOENIX

KANSASCITY CITY KANSAS

DETROIT DETROIT

RALEIGH/ RALEIGH/ DURHAM DURHAM CHARLOTTE CHARLOTTE

NASHVILLE NASHVILLE

ATLANTA ATLANTA

DALLAS(INT’L) (INT’L) DALLAS DALLAS(LOVE) (LOVE) DALLAS

US Airports & Regional Service

NEWYORK YORK(LGA) (LGA) NEW NEWARK NEW NEWYORK YORK(JFK) (JFK) NEWARK PHILADELPHIA PHILADELPHIA BALTIMORE BALTIMORE WASHINGTON,DCDC(IAD) (IAD) WASHINGTON, WASHINGTON,DCDC(DCA) (DCA) WASHINGTON,

PITTSBURGH CLEVELAND PITTSBURGH CLEVELAND

COLUMBUS INDIANAPOLIS COLUMBUS INDIANAPOLIS CINCINNATI CINCINNATI LOUIS STSTLOUIS LOUISVILLE LOUISVILLE

MEMPHIS MEMPHIS

ALBUQUERQUE ALBUQUERQUE

BOSTON BOSTON

MILWAUKEE MILWAUKEE

AUSTIN NEWORLEANS ORLEANS AUSTIN NEW HOUSTON(INT’L) (INT’L) HOUSTON SANANTONIO ANTONIO SAN

ORLANDO ORLANDO TAMPA TAMPA

HOUSTON(HOBBY) (HOBBY) HOUSTON

FT.LAUDERDALE FT.LAUDERDALE MIAMI MIAMI

Rank

Airport Name

1

Atlanta (Intl) GA

2

Chicago (O’Hare) IL

Regional Airport Regional Total Departures Code Departures Departures % Share ATL 16,352 41,549 39.4% ORD

23,075

38,546

59.9%

Rank

Airport Name

Regional Airport Regional Total Departures Code Departures Departures % Share MEM 6,809 8,544 79.7%

26

Memphis TN

27

Cleveland (Intl) OH

CLE

6,394

7,946

80.5%

3

Denver (Intl) CO

DEN

12,589

27,436

45.9%

28

Chicago (Midway) IL

MDW

571

7,883

7.2%

4

Dallas/Ft. Worth (Intl) TX

DFW

10,119

27,239

37.1%

29

Portland OR

PDX

3,795

7,687

49.4%

5

Los Angeles (Intl) CA

LAX

5,843

23,564

24.8%

30

San Diego (Intl) CA

SAN

1,100

7,423

14.8%

6

Houston (G.Bush Intl) TX

IAH

13,223

23,025

57.4%

31

Milwaukee WI

MKE

4,536

6,993

64.9%

7

Charlotte NC

CLT

12,191

21,240

57.4%

32

St. Louis (Intl) MO

STL

2,591

6,916

37.5%

8

Detroit (Metro Wayne) MI

DTW

12,360

20,279

60.9%

33

Cincinnati (Intl) OH

CVG

5,398

6,525

82.7%

9

Philadelphia (Intl) PA

PHL

10,002

18,665

53.6%

34

Tampa (Intl) FL

TPA

507

6,508

7.8%

10

Minneapolis/St. Paul (Intl) MN

MSP

9,941

18,548

53.6%

35

Kansas City (Intl) MO

MCI

2,569

5,860

43.8%

11

New York (Kennedy) NY

JFK

3,654

17,619

20.7%

36

Nashville (Intl) TN

BNA

2,517

5,704

44.1%

12

Newark/New York (Liberty) NJ

EWR

7,803

16,895

46.2%

37

Raleigh/Durham NC

RDU

2,887

5,580

51.7%

13

Phoenix (Intl) AZ

PHX

3,269

16,427

19.9%

38

Pittsburgh (Intl) PA

PIT

2,664

4,914

54.2%

14

San Francisco (Intl) CA

SFO

4,514

15,874

28.4%

39

Indianapolis IN

IND

2,861

4,731

60.5%

15

New York (LaGuardia) NY

LGA

8,193

15,861

51.7%

40

Houston (Hobby) TX

HOU

432

4,553

9.5%

16

Boston (Intl) MA

BOS

5,423

15,338

35.4%

41

Oakland CA

OAK

326

4,389

7.4%

17

Las Vegas (Intl) NV

LAS

1,040

14,426

7.2%

42

Sacramento (Metro) CA

SMF

918

4,374

21.0%

18

Seattle/Tacoma (Intl) WA

SEA

4,643

14,367

32.3%

43

Columbus (Intl) OH

CMH

2,948

4,358

67.6%

19

Salt Lake City UT

SLC

7,963

12,729

62.6%

44

Austin (Bergstrom Intl) TX

AUS

1,101

4,160

26.5%

20

Washington (Dulles Intl) DC

IAD

7,205

12,727

56.6%

45

San Antonio TX

SAT

1,153

4,006

28.8%

21

Orlando (Intl) FL

MCO

255

12,626

2.0%

46

Dallas/Ft. Worth (Love Fld) TX

DAL

281

3,947

7.1%

22

Miami (Intl) FL

MIA

2,370

12,485

19.0%

47

San Jose CA

SJC

587

3,878

15.1%

23

Washington (Reagan Nat’l) DC

DCA

6,476

11,704

55.3%

48

New Orleans (Intl) LA

MSY

656

3,810

17.2%

24

Baltimore (Intl) MD

BWI

1,438

10,795

13.3%

49

Santa Ana (J.Wayne) CA

SNA

205

3,611

5.7%

25

Ft. Lauderdale (Intl) FL

FLL

953

8,668

11.0%

50

Albuquerque NM

ABQ

1,066

3,307

32.2%

Source: OAG Schedules as of 6/15/2010

32

RAA 2010 Annual Report

US Airports Served Exclusively by Regional Airlines for the Lower 48 WSX

RSJ

PLW

TVC

LAN

TEX

MKL

ABI ABR ABY ACK ACT ACV AEX AGS AHN AIA ALM ALO ALS ALW AOO APN ART ARV ASE AST ATW ATY AUG AVL AVP AZO BFD BFF BFI BFL BGM BHB BID BJI BKW BPT BQK BRD BRL BRO BTM BTR CAE CDC

Abilene TX Aberdeen SD Albany GA Nantucket MA Waco (Municipal) TX Eureka/Arcata CA Alexandria (Intl) LA Augusta GA Athens GA Alliance NE Alamogordo NM Waterloo IA Alamosa CO Walla Walla WA Altoona PA Alpena MI Watertown NY Minocqua WI Aspen CO Astoria OR Appleton WI Watertown SD Augusta ME Asheville NC Wilkes-Barre/Scranton PA Kalamazoo MI Bradford PA Scottsbluff NE Seattle (Boeing Field) WA Bakersfield CA Binghamton NY Bar Harbor ME Block Is. RI Bemidji MN Beckley WV Beaumont/Pt. Arthur TX Brunswick(Glynco) GA Brainerd MN Burlington IA Brownsville TX Butte MT Baton Rouge LA Columbia SC Cedar City UT

RAA 2010 Annual Report

CDR Chadron NE CEC Crescent City CA CEZ Cortez CO CGI Cape Girardeau MO CHO Charlottesville VA CIC Chico CA CIU Sault Ste. Marie (Chippewa) MI CKB Clarksburg WV CLD Carlsbad CA CLL College Station TX CLM Pt. Angeles WA CMI Champaign IL CMX Hancock MI CNM Carlsbad NM CNY Moab UT COD Cody WY COU Columbia MO CPR Casper WY CRW Charleston WV CSG Columbus GA CVN Clovis NM CWA Wausau (Central) WI CYS Cheyenne WY DBQ Dubuque IA DDC Dodge City KS DEC Decatur IL DHN Dothan (Regional) AL DIK Dickinson ND DLH Duluth MN DRO Durango CO DRT Del Rio TX DUJ Dubois PA DVL Devils Lake ND EAR Kearney NE EAT Wenatchee WA EAU Eau Claire WI EGV Eagle River WI EKO Elko NV ELD El Dorado AR ELM Elmira NY ELY Ely NV ERI Erie PA ESC Escanaba MI ESD Eastsound WA

EVV Evansville IN EWB New Bedford MA EWN New Bern NC FAY Fayetteville NC FBS Friday Harbour WA FKL Franklin PA FLG Grand Canyon (Pulliam) AZ FLO Florence SC FMN Farmington NM FOD Ft. Dodge IA FRD Friday Harbor WA FSM Ft. Smith AR FWA Ft. Wayne IN GBD Great Bend KS GCC Gillette WY GCK Garden City (Regional) KS GCN Grand Canyon AZ GDV Glendive MT GGG Longview TX GGW Glasgow MT GJT Grand Junction CO GLH Greenville MS GNV Gainesville FL GRK Killeen Gray AAF TX GSO Greensboro/H.Pt/Win-Salem NC GSP Greenville/Spartanburg SC GTR Columbus (G.T. Regional) MS GUC Gunnison CO HDN Steamboat Springs CO HHH Hilton Head Isl. SC HIB Hibbing/Chisholm MN HLN Helena MT HOB Hobbs NM HON Huron SD HOT Hot Springs AR HRO Harrison AR HVN New Haven CT HVR Havre MT HYA Hyannis MA HYS Hays KS IDA Idaho Falls ID IGM Kingman AZ ILM Wilmington NC IMT Iron Mountain MI

INL International Falls MN IPL El Centro/Imperial CA IPT Williamsport (Regional) PA IRK Kirksville MO ISN Williston ND ITH Ithaca NY IWD Ironwood MI IYK Inyokern CA JBR Jonesboro AR JHW Jamestown NY JLN Joplin MO JMS Jamestown ND JST Johnstown PA KEH Seattle/Tacoma (Kenmore) WA LAN Lansing MI LAR Laramie WY LAW Lawton OK LBF North Platte NE LBL Liberal KS LCH Lake Charles (Regional) LA LEB Lebanon NH LEX Lexington KY LFT Lafayette LA LKE Seattle(L.Union) WA LMT Klamath Falls OR LNK Lincoln NE LNS Lancaster PA LSE La Crosse WI LUK Cincinnati (Lunkin) OH LWB Greenbrier WV LWS Lewiston ID LWT Lewistown MT LYH Lynchburg VA MBL Manistee MI MBS Saginaw MI MCE Merced (Macready Regional) CA MCK McCook NE MCN Macon GA MCW Mason City IA MEI Meridian MS MGM Montgomery AL MGW Morgantown WV MHK Manhattan KS MKG Muskegon MI

MKL Jackson TN RST Rochester MN MLS Miles City MT RUT Rutland VT MLU Monroe LA SAF Santa Fe NM MMH Mammoth Lakes CA SBA Santa Barbara CA MMU Morristown NJ SBP San Luis Obispo CA MOB Mobile AL SBY Salisbury/Ocean City MD MOD Modesto CA SCE State College PA MOT Minot ND SDY Sidney MT MQT Marquette MI SGU St. George UT MRY Monterey CA SHD Shenandoah Valley VA MSL Muscle Shoals AL SHR Sheridan WY MSS Massena NY SHV Shreveport LA MTJ Montrose CO SJT San Angelo TX MVY Martha’s Vineyard MA SLK Saranac Lake NY MWA Marion IL SLN Salina KS OAJ Jacksonville NC SOW Show Low AZ OGS Ogdensburg NY SPI Springfield IL OLF Wolf Point MT SPS Wichita Falls TX ONP Newport OR STS Santa Rosa CA OTH North Bend OR SUN Sun Valley ID PAH Paducah KY SUX Sioux City IA PDT Pendleton OR SVC Silver City NM PGA Page AZ TBN Ft. Leonard Wood MO PGV Greenville NC TEX Telluride CO PIB Laurel/Hattiesburg MS TLH Tallahassee FL PIH Pocatello ID TUP Tupelo MS PIR Pierre SD TVC Traverse City MI PKB Parkersburg/Marietta (Reg.) WV TVF Thief River Falls MN PLN Pellston MI TWF Twin Falls ID PQI Presque Isle ME TXK Texarkana AR PRC Prescott AZ TYR Tyler TX PUB Pueblo CO UIN Quincy IL PUW Pullman WA VCT Victoria TX PVC Provincetown MA VEL Vernal UT PWK Chicago (Palwaukee) IL VIS Visalia CA RDD Redding CA VLD Valdosta GA RDM Redmond OR VPS Ft. Walton Beach FL RHI Rhinelander WI WRL Worland WY RIW Riverton WY WST Westerly RI RKD Rockland ME WSX Westsound WA RKS Rock Springs WY WYS West Yellowstone MT ROA Roanoke VA YKM Yakima WA ROW Roswell NM YUM Yuma AZ RSJ Rosario WA Source: OAG Schedules as of 6/15/2010

33

US Airports & Regional Service

TLH

Top US Airports for Regional Flights (ranked by number of regional departures)

DAYTON

DETROIT

20%

for the month of July 2010

80%

CINCINNATI

% Regional

ALBANY

ROCHESTER

24%

23%

39% 61%

PORTLAND

88%

81%

INDIANAPOLIS

68%

12%

19% 83%

% Other

32%

35% 65%

SYRACUSE

CLEVELAND

17%

SEATTLE/TACOMA

BOSTON

39% 61%

76%

SALT LAKE CITY SAN FRANCISCO 63%

28%

37%

52% 48%

MILWAUKEE

NEW YORK (JFK)

89%

21%

CHICAGO

63%

DES MOINES

OMAHA

PITTSBURGH

79%

COLUMBUS

40% 60%

NEWARK

54% 46%

DENVER

KANSAS CITY

72%

ST LOUIS

54% 46%

56% 44%

32%

LOUISVILLE

54% 46%

68% 25%

38%

62%

75%

RALEIGH/ DURHAM

NASHVILLE LOS ANGELES 25% 75%

PHOENIX

62%

38%

OKLAHOMA CITY

52% 48%

MEMPHIS 20%

20% 80%

80%

DALLAS

56% 44%

ATLANTA 40%

CHARLESTON 15%

60%

US Airports & Regional Service

85% 63%

37%

HOUSTON

PHILADELPHIA 54% 46%

BALTIMORE 13% 87%

WASHINGTON, DC (IAD) 57% 43%

KNOXVILLE 8%

57% 43%

WASHINGTON, DC (DCA) 55%

92%

CHARLOTTE 57% 43%

GREENSBORO/H.PT./W-S

45%

MIAMI NORFOLK/VA BCH/WMBG 19% 81%

28% 72%

RICHMOND/WMBG

2% 98%

Regional Regional Total Departures Airport Name Departures Departures % Share 1 Chicago(O’Hare) IL ORD 23,075 38,546 59.9% 2 Atlanta(Intl) GA ATL 16,352 41,549 39.4% 3 Houston(G.Bush Intl) TX IAH 13,223 23,025 57.4% 4 Denver(Intl) CO DEN 12,589 27,436 45.9% 5 Detroit(Metro Wayne) MI DTW 12,360 20,279 60.9% 6 Charlotte NC CLT 12,191 21,240 57.4% 7 Dallas/Ft. Worth(Intl) TX DFW 10,119 27,239 37.1% 8 Philadelphia(Intl) PA PHL 10,002 18,665 53.6% 9 Minneapolis/St. Paul(Intl) MN MSP 9,941 18,548 53.6% 10 New York(LaGuardia) NY LGA 8,193 15,861 51.7% 11 Salt Lake City UT SLC 7,963 12,729 62.6% 12 Newark/New York(Liberty) NJ EWR 7,803 16,895 46.2% 13 Washington(Dulles Intl) DC IAD 7,205 12,727 56.6% 14 Memphis TN MEM 6,809 8,544 79.7% 15 Washington (Reagan Nat’l) DC DCA 6,476 11,704 55.3% 16 Cleveland(Intl) OH CLE 6,394 7,946 80.5% 17 Los Angeles(Intl) CA LAX 5,843 23,564 24.8% 35.4% 18 Boston(Intl) MA BOS 5,423 15,338 19 Cincinnati(Intl) OH CVG 5,398 6,525 82.7% 20 Seattle/Tacoma(Intl) WA SEA 4,643 14,367 32.3% 21 Milwaukee WI MKE 4,536 6,993 64.9% 22 San Francisco(Intl) CA SFO 4,514 15,874 28.4% 23 Portland OR PDX 3,795 7,687 49.4% 24 New York(Kennedy) NY JFK 3,654 17,619 20.7% 25 Phoenix(Intl) AZ PHX 3,269 16,427 19.9% 26 Columbus(Intl) OH CMH 2,948 4,358 67.6%

2% 98%

50% 50%

35% 65%

37%

NANTUCKET

NEW YORK (LGA)

54% 46%

MINNEAPOLIS/ ST. PAUL 11%

54% 46%

77%

BUFFALO

51% 49%

HARTFORD (BRADLEY INT’L)

31%

69%

Regional Regional Total Departures Airport Name Departures Departures % Share 27 Raleigh/Durham NC RDU 2,887 5,580 51.7% 28 Indianapolis IN IND 2,861 4,731 60.5% 29 Pittsburgh(Intl) PA PIT 2,664 4,914 54.2% 30 St. Louis(Intl) MO STL 2,591 6,916 37.5% 31 Kansas City(Intl) MO MCI 2,569 5,860 43.8% 32 Nashville(Intl) TN BNA 2,517 5,704 44.1% 33 Nantucket MA ACK 2,399 2,461 97.5% 34 Miami(Intl) FL MIA 2,370 12,485 19.0% 35 Louisville KY SDF 2,021 2,695 75.0% 36 Norfolk/Va.Bch/Wmbg VA ORF 1,889 2,651 71.3% 37 Knoxville TN TYS 1,778 1,934 91.9% 38 Richmond VA RIC 1,735 2,527 68.7% 39 Greensboro/H.Pt/Win-Salem NC GSO 1,719 1,772 97.0% 40 Dayton(Intl) OH DAY 1,705 2,128 80.1% 41 Omaha NE OMA 1,694 2,697 62.8% 42 Rochester NY ROC 1,691 2,204 76.7% 43 Syracuse NY SYR 1,633 1,866 87.5% 44 Buffalo(Intl) NY BUF 1,612 3,224 50.0% 45 Albany NY ALB 1,593 2,098 75.9% 46 Charleston SC CHS 1,461 1,712 85.3% 47 Baltimore(Intl) MD BWI 1,438 10,795 13.3% 48 Oklahoma City, OK OKC 1,413 2,268 62.3% 49 Hartford CT BDL 1,404 3,048 46.1% 50 Des Moines IA DSM 1,394 1,572 88.7% Source: OAG Schedules as of 6/15/2010

34

RAA 2010 Annual Report

Shortest and Longest Regional Routes (as of July 2010)

SPOKANE

PULLMAN LEWISTON

SUN VALLEY

DETROIT

NEW YORK (JFK)

TOLEDO SAN FRANCISCO

DENVER

SAN JOSE

COLORADO SPRINGS

LOS ANGELES

US Airports & Regional Service

AUSTIN

HOUSTON (BUSH)

REGIONAL JET TURBOPROP

Origin

Destination

Published Carrier

Operator

Aircraft

Distance (SM)

Elapsed Time (min)

Number of July 2010 Departures

Regional Jet Shortest Distance Detroit, MI

Toledo, OH

Delta

Mesaba

CRJ

50

45

30

Shortest Time

Colorado Springs, CO

United Airlines

SkyWest

CRJ

72

35

42

San Francisco, CA

United Airlines

SkyWest

CRJ 700

1496

220

61

Delta

Mesaba

CRJ 900

1414

264

31

26

20

31

Denver, CO

Longest Distance Austin, TX Longest Time

New York Kennedy, NY Houston Bush, TX

Turboprop Shortest Distance Lewiston, ID

Pullman, WA

Alaska Airlines

Horizon

DHC8-400

Shortest Time

Lewiston, ID

Pullman, WA

Alaska Airlines

Horizon

DHC8-400

26

20

31

Longest Distance San Jose, CA

Spokane, WA

Alaska Airlines

Horizon

DHC8-400

744

145

27

Longest Time

Los Angeles, CA

Alaska Airlines

Horizon

DHC8-400

696

150

31

Sun Valley, ID

Source: OAG

RAA 2010 Annual Report

35

Regional Airline International Service (as of July 2010) North Transborder Map YEG

YVR

YXE

YYC

YLW

YWG

YQR

YQT

YYJ SEA

YOW

PDX MSP

JFK EWR LGA

CLE CMH CVG

DEN STL

PIT

BDL

BWI IAD DCA RIC

BNA CLT

MEM LAX

RDU

ATL

DFW

US Airports & Regional Service

YYG YHZ

DTW

MCI

YQM

BOS

IND

SFO

YQB

YXU YYZ

MKE ORD

SLC

YUL

IAH

South Transborder Map DTW CLE

DEN

JFK

MCI

CLT ATL

LAX DFW IAH

CUU

LTO

SLW

LAP SJD

TCB PBI FPO MHH FLL ELH MIA BIM NASGHB ASD GGT

TRC MTY

MZT PVR

DGO SLP

AGU

TAM

QRO GDL BJX PBC MLM TLC ZLO MEX ZIH ACA

CUN CZM VER OAX

CME VSA TGZ

STX

BZE

HUX

SJO Source: OAG

36

RAA 2010 Annual Report

Passenger Service in United States (State by State Breakdown, including Alaska and Hawaii)

Regional only (95% and above)

Regional/other

ALABAMA M MSL

Total # of passengers enplaned Regionals – 1,537,195 Industry – 2,495,064 Regional Share – 62%

HSV

Total # of monthly airline departures Regionals – 41,137 Industry – 53,076 Regional Share – 78%

Percentage of Regional flights for each airport

BHM

M MGM

DHN MOB

BHM Birmingham DHN Dothan (Regional) HSV Huntsville/Decatur

57% 100% 91%

EAS Community Muscle Shoals, TN

Service to hub MEM

Airline Mesaba

MGM Montgomery MOB Mobile MSL Muscle Shoals Annual EAS Rate $1,782,928

100% 98% 100%

Order Expiration Number 2008-10-17 1/31/11

ARIZONA PGA P G GCW

IFP

GCN

I IGM

Total # of monthly airline departures Regionals – 59,025 Industry – 230,106 Regional Share – 26%

US Airports & Regional Service

Total # of passengers enplaned Regionals – 2,510,788 Industry – 20,599,769 Regional Share – 12%

Percentage of Regional flights for each airport

FLG PRC S SOW PHX

AZA FLG GCN GCW IFP IGM

Phoenix (Williams Gateway) Grand Canyon (Pulliam) Grand Canyon Grand Canyon West Bullhead City Kingman

0% 100% 100% 100% 0% 100%

PGA PHX PRC SOW TUS YUM

Page Phoenix (Intl) Prescott Show Low Tucson Yuma

100% 20% 100% 100% 44% 100%

AZA A EAS Community Kingman, AZ Page, AZ Prescott, AZ Show Low, AZ

Y YUM TTUS

Airline

Service to hub LAS/ONT PHX ONT PHX

Great Lakes Great Lakes Great Lakes Great Lakes

Annual EAS Rate $1,275,771 $1,995,273 $1,622,719 $1,407,255

Order Expiration Number 2008-6-11 4/30/11 2009-8-5 4/30/11 2008-6-11 4/30/11 2009-8-5 4/30/11

ARKANSAS

XNA X

Total # of passengers enplaned Regionals – 1,238,692 Industry – 1,731,461 Regional Share – 72%

H HRO J JBR

FFSM HOT

TXK T

RAA 2010 Annual Report

LLIT

E ELD

Total # of monthly airline departures Regionals – 35,135 Industry – 41,385 Regional Share – 85%

Percentage of Regional flights for each airport ELD FSM HOT HRO

El Dorado Ft. Smith Hot Springs Harrison

EAS Community El Dorado/Camden, AR Harrison, AR Hot Springs, AR Jonesboro, AR

100% 100% 100% 100% Airline Seaport Seaport Seaport Seaport

JBR LIT TXK XNA

Service to hub MEM MEM MEM MEM

Jonesboro Little Rock Texarkana Fayetteville (Regional)

Annual EAS Rate $2,096,517 $1,695,929 $1,419,102 $836,241

100% 74% 100% 94%

Order Expiration Number 2009-6-25 10/31/11 2009-6-25 10/31/11 2009-6-25 10/31/11 2009-6-25 10/31/11

37

Regional only (95% and above)

Regional/other

CALIFORNIA Total # of passengers enplaned Regionals – 7,840,865 Industry – 71,801,020 Regional Share – 11%

CEC C A ACV R RDD

Percentage of Regional flights for each airport ACV BFL BUR CEC CIC CLD FAT IPL IYK LAX LGB MCE MMH MOD MRY OAK

CIC C

S SMF

S STS

O OAK SJC S

SFO

SSCK MOD M M MCE

MM MMH FFAT V VIS

MRY M

IIYK

B BFL

S SBP S SMX

S SBA O OXR

BBURR

LAX LGB

US Airports & Regional Service

Total # of monthly airline departures Regionals – 240,413 Industry – 860,901 Regional Share – 28%

O ONT S SNA C CLD SSAN

PPSP IIPL

Eureka/Arcata Bakersfield Burbank Crescent City Chico San Diego (Carlsbad) Fresno (Yosemite Intl) El Centro/Imperial Inyokern Los Angeles (Intl) Long Beach Merced (Macready Regional) Mammoth Lakes Modesto Monterey Oakland

EAS Community Crescent City, CA Merced, CA Visalia, CA El Centro,CA

Airline SkyWest Great Lakes Great Lakes SkyWest

100% 100% 21% 100% 100% 100% 90% 100% 100% 24% 25% 100% 100% 100% 98% 7%

ONT OXR PSP RDD SAN SBA SBP SCK SFO SJC SMF SMX SNA STS VIS

Service to hub SFO/SMF LAS/ONT LAS/ONT LAX

Ontario (Intl) Oxnard/Ventura Palm Springs Redding San Diego (Intl) Santa Barbara San Luis Obispo Sacramento(Stockton) San Francisco (Intl) San Jose Sacramento (Metro) Santa Maria Santa Ana (J.Wayne) Santa Rosa Visalia

Annual EAS Rate $1,136,896 $1,541,365 $1,494,319 $662,551

22% 100% 67% 100% 17% 100% 100% 0% 27% 22% 18% 95% 14% 100% 100%

Order Expiration Number 2008-4-23 7/31/10 2008-6-26 9/30/10 2008-6-26 9/30/10 2008-12-26 12/31/10

COLORADO

F FNL

HDN H

DEN D

EEGE ASE A

GJT G

COS C

GUC G

MTJ

P PUB

TTEX CEZ C Z

Total # of passengers enplaned Regionals – 5,836,409 Industry – 25,704,016 Regional Share – 23%

DRO D

ALS A

Total # of monthly airline departures Regionals – 159,367 Industry – 340,148 Regional Share – 47%

Percentage of Regional flights for each airport ALS ASE CEZ COS DEN DRO EGE

Alamosa Aspen Cortez Colorado Springs Denver(Intl) Durango Vail/Eagle

EAS Community Alamosa, CO Cortez, CO Pueblo, CO

100% 100% 100% 85% 41% 100% 35% Airline

Great Lakes Great Lakes Great Lakes

FNL GJT GUC HDN MTJ PUB TEX

Service to hub DEN DEN DEN

Ft. Collins/Loveland Grand Junction Gunnison Steamboat Springs Montrose Pueblo Telluride

Annual EAS Rate $1,853,475 $1,297,562 $1,057,128

0% 98% 88% 66% 92% 100% 100%

Order Expiration Number 2008-5-24 7/31/10 2008-5-24 7/31/10 2009-11-15 1/31/12

CONNECTICUT BBDL H HVN

Total # of passengers enplaned Regionals – 673,992 Industry – 2,634,946 Regional Share – 26%

Total # of monthly airline departures Regionals – 18,196 Industry – 36,467 Regional Share – 50%

Percentage of Regional flights for each airport BDL Hartford (Bradley Intl)

48%

HVN New Haven

100%

DELAWARE No scheduled service for Delaware in 2009

38

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

FLORIDA PNS VPS VP

TLH T

PFN P

Total # of passengers enplaned Regionals – 3,794,670 Industry – 59,084,915 Regional Share – 6%

JAX X GNV G

Percentage of Regional flights for each airport

DAB SFB MCO O PIE MLB B TPA T SRQ PGD RSW PBI FLLL MIA EYW W

Total # of monthly airline departures Regionals – 118,315 Industry – 612,860 Regional Share – 19%

DAB EYW FLL GNV JAX MCO MIA MLB MTH PBI

Daytona Beach Key West Ft. Lauderdale (Intl) Gainesville Jacksonville (Intl) Orlando (Intl) Miami (Intl) Melbourne Marathon West Palm Beach (Intl)

79% 100% 14% 100% 35% 3% 17% 82% 100% 10%

PFN PGD PIE PNS RSW SFB SRQ TLH TPA VPS

Panama City Punta Gorda St. Petersburg(Intl) Pensacola Ft. Myers (Sw Fl Regional) Orlando(Sanford) Sarasota/Bradenton Tallahassee Tampa (Intl) Ft. Walton Beach

100% 0% 0% 74% 12% 0% 34% 99% 9% 99%

MTH

GEORGIA

A AHN

ATLL

Percentage of Regional flights for each airport

AGS

ABY AGS AHN ATL BQK

M MCN

CSG C

Total # of monthly airline departures Regionals – 237,318 Industry – 514,676 Regional Share – 46%

US Airports & Regional Service

LZU

Total # of passengers enplaned Regionals – 9,753,590 Industry – 42,887,307 Regional Share – 23%

V SAV A ABY

Albany Augusta Athens Atlanta (Intl) Brunswick (Glynco)

100% 100% 100% 43% 100%

CSG LZU MCN SAV VLD

Columbus Lawrenceville Macon Savannah/Hilton Head Valdosta

100% 100% 100% 83% 100%

BQK K EAS Community Athens, GA Macon, GA

VLD V

Airline

Service to hub ATL ATL

Pacific Wings Pacific Wings

Annual EAS Rate $1,051,386 $1,386,306

Order Number 2008-5-43 2008-5-43

Expiration 9/30/10 9/30/10

IDAHO Total # of passengers enplaned Regionals – 952,136 Industry – 1,692,087 Regional Share – 56%

Total # of monthly airline departures Regionals – 25,037 Industry – 33,708 Regional Share – 74%

Percentage of Regional flights for each airport BOI IDA LWS MYL

LLWS

Boise Idaho Falls Lewiston McCall

61% 98% 100% 100%

PIH Pocatello SUN Sun Valley TWF Twin Falls

100% 100% 100%

M MYL

BBOI

S SUN

IDA P PIH

TTWF

RAA 2010 Annual Report

39

Regional only (95% and above)

Regional/other

ILLINOIS

PWK

RFD MLI M PIA P A UIN U

ORD O MDW M

CMI C

BLV

Bloomington Champaign Decatur Chicago (Midway) Moline Marion Chicago (O’Hare)

EAS Community Decatur, IL Marion/Herrin, IL Quincy, IL

MW MWA

Total # of monthly airline departures Regionals – 250,972 Industry – 527,688 Regional Share – 48%

Percentage of Regional flights for each airport BMI CMI DEC MDW MLI MWA ORD

BBMI DEC D

SPI S

Total # of passengers enplaned Regionals – 9,588,267 Industry – 38,362,545 Regional Share – 25%

75% 100% 100% 10% 88% 100% 53%

Airline

PIA PWK RFD SPI UIN

Service to hub MCI/STL MCI/STL MCI/STL

Great Lakes Cape Air Cape Air

Peoria Chicago(Palwaukee) Chicago (Rockford) Springfield Quincy

97% 100% 0% 100% 100%

Annual Order Expiration EAS Rate Number $1,350.256 2009-10-13 9/30/10 $2,188,167 2009-10-13 11/30/11 $2,080,654 2009-10-13 11/30/11

US Airports & Regional Service

INDIANA Total # of passengers enplaned Regionals – 2,040,698 Industry – 4,419,121 Regional Share – 46%

SBN FWA WA

Total # of monthly airline departures Regionals – 55,143 Industry – 78,128 Regional Share – 71%

Percentage of Regional flights for each airport EVV Evansville FWA Ft. Wayne

IIND

100% 99%

IND Indianapolis SBN South Bend (Regional)

60% 97%

VV

IOWA Total # of passengers enplaned Regionals – 1,151,858 Industry – 1,428,631 Regional Share – 81%

MCW SUX S

FOD

Total # of monthly airline departures Regionals – 38,432 Industry – 40,337 Regional Share – 95%

Percentage of Regional flights for each airport

ALO

DBQ Q CID

DSM

ALO BRL CID DBQ

Waterloo Burlington Cedar Rapids/Iowa City Dubuque

100% 100% 98% 100%

DSM FOD MCW SUX

Des Moines Ft. Dodge Mason City Sioux City

92% 100% 100% 100%

BRL EAS Community Burlington, IA Ft. Dodge, IA Mason City, IA

40

Airline Great Lakes Mesaba Mesaba

Service to hub STL/MCI MCI/STL MSP

Annual EAS Rate $1,997,602 $1,112,607 $1,112,607

Order Expiration Number 2009-10-13 9/30/10 2009-4-20 5/31/11 2009-4-20 5/31/11

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

KANSAS Total # of passengers enplaned Regionals – 493,815 Industry – 771,657 Regional Share – 64%

Total # of monthly airline departures Regionals – 22,124 Industry – 25,464 Regional Share – 87%

Percentage of Regional flights for each airport

MHK M HYS H

Dodge City Great Bend Garden City (Regional) Hays

100% 100% 100% 100%

ICT LBL MHK SLN

Wichita Liberal Manhattan Salina

78% 100% 100% 100%

SLN S

GBD G GCK G

DDC GBD GCK HYS

DDC D

IICT

LLBL

EAS Community Dodge City, KS Garden City, KS Great Bend, KS Hays, KS Liberal/Guymon, KS Manhattan,KS Salina, KS

Airline Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes

Service to hub DEN/MCI DEN/MCI MCI DEN/MCI DEN MCI MCI

Annual EAS Rate $1,842,749 $1,884,303 $1,257,617 $1,954,327 $1,198,342 $1,198,342 $798,895

Order Number 2009-9-5 2009-9-5 2009-9-5 2009-9-5 2008-2-5 2008-2-5 2008-2-5

Expiration 9/30/11 9/30/11 9/30/11 9/30/11 3/31/10 3/31/10 3/31/10

US Airports & Regional Service

KENTUCKY

CVG VG S SDF O OWB P PAH

Total # of passengers enplaned Regionals – 4,811,018 Industry – 7,264,733 Regional Share – 66%

Total # of monthly airline departures Regionals – 123,199 Industry – 145,126 Regional Share – 85%

Percentage of Regional flights for each airport LLEX

CVG Cincinnati (Intl) LEX Lexington OWB Owensboro EAS Community Owensboro, KY

86% 98% 92% Airline

PAH Paducah SDF Louisville

100% 75%

Service Annual Order Expiration to hub EAS Rate Number BNA $1,448,625 2009-6-17 8/31/11

Pacific Wings

LOUISIANA Total # of passengers enplaned Regionals – 1,462,088 Industry – 4,947,316 Regional Share – 30%

MLU M

SHV S

A AEX

CH

L LFT

RAA 2010 Annual Report

Total # of monthly airline departures Regionals – 45,174 Industry – 79,187 Regional Share – 57%

Percentage of Regional flights for each airport B BTR MSY

AEX BTR LCH LFT

Alexandria (Intl) Baton Rouge Lake Charles (Regional) Lafayette

100% 100% 100% 100%

MLU Monroe MSY New Orleans (Intl) SHV Shreveport

100% 20% 99%

41

Regional only (95% and above)

Regional/other

MAINE Total # of passengers enplaned Regionals – 792,413 Industry – 1,090,602 Regional Share – 73%

Percentage of Regional flights for each airport

PQI

AUG Augusta BGR Bangor BHB Bar Harbor

US Airports & Regional Service

PWM

100% 99% 100%

EAS Community Augusta/Waterville, ME Bar Harbor, ME Presque Isle, ME Rockland, ME

BGR BHB

AUG

Total # of monthly airline departures Regionals – 21,824 Industry – 25,116 Regional Share – 87%

R D

Airline

PQI Presque Isle PWM Portland RKD Rockland

Service to hub BOS BOS BOS BOS

Colgan Colgan Colgan Cape Air

Annual EAS Rate $2,086,251 $2,086,251 $2,643,588 $1,522,770

Order Number 2008-9-7 2008-9-7 2008-5-23 2008-7-35

100% 80% 100% Expiration 10/31/10 10/31/10 5/31/10 10/31/10

MARYLAND Total # of passengers enplaned Regionals – 572,502 Industry – 10,236,465 Regional Share – 6%

HGR

Total # of monthly airline departures Regionals – 21,296 Industry – 117,506 Regional Share – 18%

Percentage of Regional flights for each airport

BWI SB SBY

BWI Baltimore (Intl) HGR Hagerstown EAS Community Hagerstown, MD

Airline Cape Air

16% 98%

SBY Salisbury/Ocean City

Service Annual to hub EAS Rate BWI $1,570.417

Order Number 2009-8-16

100%

Expiration 9/31/10

MASSACHUSETTS

Total # of passengers enplaned Regionals – 1,603,080 Industry – 11,586,166 Regional Share – 14%

Total # of monthly airline departures Regionals – 104,839 Industry – 209,090 Regional Share – 50%

BOSS EWB WB MVY VY

42

P PVC

Percentage of Regional flights for each airport

H HYA

ACK BOS EWB HYA

ACK A

Nantucket Boston(Intl) New Bedford Hyannis

99% 36% 100% 100%

MVY Martha’s Vineyard PVC Provincetown

100% 100%

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

MICHIGAN Total # of passengers enplaned Regionals – 5,849,734 Industry – 17,111,899 Regional Share – 34%

MX CMX IIWD

MQT

CIU

MT ESC

Total # of monthly airline departures Regionals – 163,081 Industry – 266,210 Regional Share – 61%

Percentage of Regional flights for each airport PLN P

TVC T

APN

MBL M MBS

MKG M GRR G AZO O

LAN L N DTW

FNT F

APN AZO CIU CMX DTW ESC FNT GRR IMT

Alpena Kalamazoo Sault Ste. Marie (Chippewa) Hancock Detroit (Metro Wayne) Escanaba Flint Grand Rapids Iron Mountain

EAS Community Escanaba, MI Iron Mountain, MI Ironwood/Ashland, MI Manistee, MI

Airline Mesaba Mesaba Great Lakes Great Lakes

100% 100% 100% 100% 54% 100% 75% 83% 100%

IWD LAN MBL MBS MKG MQT PLN TVC

Service to hub DTW/MSP DTW/MSP MKE MKE

Ironwood Lansing Manistee Saginaw Muskegon Marquette Pellston Traverse City

Annual EAS Rate $1,435,118 $1,435,118 $1,570.417 $1,799,395

Order Number 2008-8-14 2008-8-14 2009-8-16 2008-4-10

100% 91% 100% 91% 100% 100% 100% 89%

Expiration 8/31/10 8/31/10 9/31/10 5/31/10

MINNESOTA

INL

US Airports & Regional Service

Total # of passengers enplaned Regionals – 3,986,327 Industry – 15,803,643 Regional Share – 25%

Total # of monthly airline departures Regionals – 110,959 Industry – 215,130 Regional Share – 52%

TVF T Percentage of Regional flights for each airport BJI B

HIB H DLH BRD B

BJI BRD DLH HIB ILL

Bemidji Brainerd Duluth Hibbing/Chisholm Willmar

100% 100% 79% 100% 100%

INL MSP RST STC TVF

International Falls Minneapolis/St. Paul(Intl) Rochester St. Cloud Thief River Falls

100% 49% 96% 100% 100%

STC S ILL

EAS Airline Community Chisholm/Hibbing, MN Mesaba Thief River Falls, MN Mesaba

MSP

Service to hub MSP MSP

Annual EAS Rate $2,938,878 $1,230,322

Order Expiration Number 2009-8-8 10/31/11 2009-4-20 5/31/11

RST R

MISSISSIPPI

TUP

Total # of passengers enplaned Regionals – 767,046 Industry – 1,049,761 Regional Share – 73%

Total # of monthly airline departures Regionals – 22,266 Industry – 26,011 Regional Share – 86%

Percentage of Regional flights for each airport

GLH G

JAN

GTR

MEI PIB P

GPT

RAA 2010 Annual Report

GLH GPT GTR JAN

Greenville Gulfport/Biloxi Columbus (G.T. Regional) Jackson-Evers (Intl)

EAS Community Greenville, MS Laurel/Hattiesburg, MS Meridian, MS

Airline Mesaba Mesaba ASA

100% 94% 100% 76%

MEI Meridian PIB Laurel/Hattiesburg TUP Tupelo

Service to hub MEM MEM ATL

Annual EAS Rate $1,355,693 $1,191,435 $686,489

Order Number 2008-8-23 2008-4-2 2008-5-12

100% 100% 100%

Expiration 9/30/10 6/30/10 6/30/10

43

Regional only (95% and above)

Regional/other

MISSOURI Total # of passengers enplaned Regionals – 3,117,887 Industry – 11,388,158 Regional Share – 27%

Total # of monthly airline departures Regionals – 91,063 Industry – 180,216 Regional Share – 51%

Percentage of Regional flights for each airport I IRK

CGI COU IRK JLN

MCI M C COU

Cape Girardeau Columbia Kirksville Joplin

100% 100% 100% 100%

MCI SGF STL TBN

Kansas City (Intl) Springfield St. Louis (Intl) Ft. Leonard Wood

41% 97% 50% 100%

STL EAS Community Cape Girardeau, MO Columbia/Jefferson City, MO Fort Leonard Wood, MO Joplin, MO Kirksville, MO

T TBN S SGF

US Airports & Regional Service

J JLN

CGII

Airline

Service to hub Cape Air STL Mesaba MEM Great Lakes STL/MCI Great Lakes MCI Multi-Aero STL

Annual EAS Rate $1,573,818 $2,186,590 $1,292,906 $997,680 $806,169

Order Number 2009-10-13 2008-5-2 2009-10-12 2008-7-8 2008-5-2

Expiration 11/30/11 8/31/10 9/30/11 9/30/10 12/31/10

MONTANA Total # of passengers enplaned Regionals – 1,077,960 Industry – 1,444,411 Regional Share – 75%

Total # of monthly airline departures Regionals – 34,333 Industry – 36,983 Regional Share – 93%

Percentage of Regional flights for each airport H HVR

FCA

GGW G GTF

M MSO

S WYS

44

SDY

GDV

L LWT H HLN BTM B

OLF

M MLS BZN

BIL

BIL BTM BZN FCA GDV GGW GTF HLN

Billings Butte Bozeman Kalispell/Glacier Nt Pk Glendive Glasgow Great Falls Helena

EAS Community Glasgow, MT Glendive, MT Havre, MT Lewistown, MT Miles City, MT Sidney, MT West Yellowstone, MT Wolf Point, MT

Airline Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes SkyWest Great Lakes

85% 100% 86% 95% 100% 100% 97% 100%

HVR LWT MLS MSO OLF SDY WYS

Service to hub BIL BIL BIL DEN DEN DEN SLC BIL

Havre Lewistown Miles City Missoula Wolf Point Sidney West Yellowstone

Annual EAS Rate $928,433 $1,056,152 $1,036,616 $1,036,616 $1,056,152 $2,159,591 $431,996 $928,433

100% 100% 100% 96% 100% 100% 100%

Order Expiration Number 2007-12-22 4/30/11 2007-12-22 4/30/11 2007-12-22 4/30/11 2007-12-22 4/30/11 2007-12-22 4/30/11 2007-12-22 4/30/11 2008-1-4 9/30/09 2007-12-22 4/30/11

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

NEBRASKA Total # of passengers enplaned Regionals – 862,462 Industry – 2,272,644 Regional Share – 38%

C CDR

Total # of monthly airline departures Regionals – 26,890 Industry – 40,729 Regional Share – 66%

Percentage of Regional flights for each airport B F BFF

AIA A

LLBF

G GRI

A OMA LLNK

E EAR

AIA BFF CDR EAR GRI

Alliance Scottsbluff Chadron Kearney Grand Island

100% 100% 100% 100% 92%

LBF LNK MCK OMA

North Platte Lincoln McCook Omaha

100% 100% 100% 53%

M MCK EAS Community Alliance, NE Chadron, NE Grand Island, NE Kearney, NE McCook, NE North Platte, NE Scottsbluff, NE

Airline

Service to hub DEN DEN MCI DEN DEN DEN DEN

Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes Great Lakes

Annual EAS Rate $977,609 $977,609 $2,271,640 $1,978,386 $1,583,277 $1,860,229 $1,535,085

Order Expiration Number 2009-4-19 5/31/11 2009-4-19 5/31/11 2008-7-8 4/30/11 2008-7-33 10/31/10 2008-5-2 6/30/10 2008-7-33 10/31/10 2008-7-33 10/31/10

NEVADA

EKO EKO

Percentage of Regional flights for each airport BLD Boulder City EKO Elko ELY Ely

RRNO RRNO ELY ELY

Total # of monthly airline departures Regionals – 13,390 Industry – 194,830 Regional Share – 7%

US Airports & Regional Service

Total # of passengers enplaned Regionals – 542,634 Industry – 20,084,559 Regional Share – 3%

EAS Community Ely, NV

100% 100% 100% Airline

LAS Las Vegas (Intl) RNO Reno

3% 26%

Service Annual Order Expiration to hub EAS Rate Number LAS/DEN $1,864,717 2008-6-26 10/3/10

Great Lakes

BLD LAS LAS BLD

NEW HAMPSHIRE Total # of passengers enplaned Regionals – 412,971 Industry – 1,576,433 Regional Share – 26%

Total # of monthly airline departures Regionals – 12,473 Industry – 23,738 Regional Share – 53%

Percentage of Regional flights for each airport LLEB

LEB

MHT

EAS Community Lebanon, NH

RAA 2010 Annual Report

Lebanon

100% Airline Cape Air

MHT Manchester (Boston Reg’l)

Service Annual Order to hub EAS Rate Number BOS $2,245,669 2008-7-27

48%

Expiration 11/30/10

45

Regional only (95% and above)

Regional/other

NEW JERSEY Total # of passengers enplaned Regionals – 3,120,032 Industry – 15,648,559 Regional Share – 20%

MMU WR EWR

Total # of monthly airline departures Regionals – 89,101 Industry – 198,318 Regional Share – 45%

Percentage of Regional flights for each airport ACY Atlantic City(Intl) EWR Newark/New York (Liberty)

ACY Y

0% 46%

MMU Morristown

100%

NEW MEXICO Total # of passengers enplaned Regionals – 438,646 Industry – 2,941,089 Regional Share – 15%

FFMN

Total # of monthly airline departures Regionals – 19,052 Industry – 48,153 Regional Share – 40%

Percentage of Regional flights for each airport S SAF

ABQ ALM CNM CVN FMN

ABQ

US Airports & Regional Service

CVN N

EAS Community Alamogordo/ Holloman, NM Carlsbad, NM Clovis, NM Silver City/Hurley/ Deming, NM

R ROW A ALM

SVC S

Albuquerque Alamogordo Carlsbad Clovis Farmington

HOB C CNM

26% 100% 100% 100% 100%

HOB ROW SAF SVC

Hobbs Roswell Santa Fe Silver City

100% 100% 100% 100%

Airline

Service to hub

Annual EAS Rate

Order Expiration Number

Pacific Wings Pacific Wings Great Lakes

ABQ ABQ ABQ

$1,169.337 $1,046,284 $1,517,277

2009-11-14 12/31/11 2009-4-18 5/31/11 2009-3-3 4/30/11

Great Lakes

ABQ

$1,442,174

2009-3-3

4/30/11

NEW YORK Total # of passengers enplaned Regionals – 7,918,383 Industry – 35,758,638 Regional Share – 22% PBG ART

BUF JJHW

R ROC

ALB B BGM SW SWF HPN LGA

46

JFK

Percentage of Regional flights for each airport ALB ART BGM BUF ELM HPN ISP ITH JFK

SYR ITH

ELM

SLK

ISP

Total # of monthly airline departures Regionals – 250,550 Industry – 540,659 Regional Share – 46%

Albany Watertown Binghamton Buffalo (Intl) Elmira Westchester County Long Is. MacArthur Ithaca New York (Kennedy)

EAS Community Jamestown, NY Massena, NY Ogdensburg, NY Plattsburgh, NY Saranac Lake/Lake Placid, NY Watertown, NY

71% 100% 100% 48% 99% 68% 14% 100% 24% Airline

JHW LGA MSS OGS PBG ROC SLK SWF SYR

Service to hub Gulfstream CLE Cape Air ALB Cape Air ALB Cape Air BOS Cape Air BOS Cape Air BOS

Jamestown New York (LaGuardia) Massena Ogdensburg Plattsburgh Rochester Saranac Lake Newburgh Syracuse Annual EAS Rate $1,350,802 $1,297,613 $1,353,916 $1,379,257 $1,431,875 $1,228,334

Order Number 2008-6-37 2008-3-15 2008-3-15 2008-1-12 2008-1-12 2008-3-15

100% 52% 100% 100% 86% 76% 100% 79% 83% Expiration 9/30/10 9/30/10 9/30/10 2/28/10 2/28/10 9/30/10

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

NORTH CAROLINA

GSO G AVL A

CLT C

Total # of passengers enplaned Regionals – 9,407,551 Industry – 23,516,175 Regional Share – 40% RDU R FAY F

PGV P

Percentage of Regional flights for each airport AVL CLT EWN FAY GSO

EW OAJ

ILM

Total # of monthly airline departures Regionals – 220,735 Industry – 350,139 Regional Share – 63%

Asheville Charlotte New Bern Fayetteville Greensboro/H.Pt/W-Salem

99% 58% 100% 100% 98%

ILM OAJ PGV RDU

Wilmington Jacksonville Greenville Raleigh/Durham

97% 100% 100% 55%

NORTH DAKOTA Total # of passengers enplaned Regionals – 424,313 Industry – 719,604 Regional Share – 59%

ISN

MOT

BIS

Percentage of Regional flights for each airport

GFK

JMS

BIS DIK DVL FAR

FAR

Bismarck Dickinson Devils Lake Fargo

EAS Community Devils Lake, ND Dickinson, ND Jamestown, ND

84% 100% 100% 79% Airline

GFK ISN JMS MOT

Service to hub MSP DEN MSP

Mesaba Great Lakes Mesaba

Grand Forks Williston Jamestown Minot

Annual EAS Rate $1,459,493 $2,274,177 $1,963,220

74% 100% 100% 75%

US Airports & Regional Service

K DIK

DVL

Total # of monthly airline departures Regionals – 14,846 Industry – 17,659 Regional Share – 84%

Order Expiration Number 2009-8-6 9/30/11 2006-11-21 1/31/11 2009-8-6 9/30/11

OHIO Total # of passengers enplaned Regionals – 4,881,340 Industry – 9,783,226 Regional Share – 50%

CLE C CAK C

TOL TO

Total # of monthly airline departures Regionals – 134,404 Industry – 182,746 Regional Share – 74%

Percentage of Regional flights for each airport CAK Akron/Canton CLE Cleveland (Intl) CMH Columbus (Intl)

CMH C DAY D LUK

63% 78% 66%

DAY Dayton (Intl) LUK Cincinnati(Lunkin) TOL Toledo

77% 100% 98%

OKLAHOMA Total # of passengers enplaned Regionals – 1,235,551 Industry – 3,124,857 Regional Share – 40%

Total # of monthly airline departures Regionals – 29,119 Industry – 50,408 Regional Share – 58%

TTUL Percentage of Regional flights for each airport OKC O

LAW Lawton OKC Oklahoma City (Rogers)

100% 57%

TUL Tulsa

54%

L LAW

RAA 2010 Annual Report

47

Regional only (95% and above)

Regional/other

OREGON

A AST

P PDT P PDX

Total # of passengers enplaned Regionals – 2,440,913 Industry – 7,233,154 Regional Share – 34%

Total # of monthly airline departures Regionals – 69,692 Industry – 110,959 Regional Share – 63%

Percentage of Regional flights for each airport

O ONP E EUG

AST EUG LMT MFR ONP

R RDM

OTH O

MFR M R

L LMT

Astoria Eugene Klamath Falls Medford Newport

EAS Community Pendleton, OR

100% 98% 100% 98% 100% Airline

OTH PDT PDX RDM

North Bend Pendleton Portland Redmond

100% 100% 52% 98%

Service Annual Order Expiration to hub EAS Rate Number PDX $1,566,729 2008-10-25 12/31/10

Seaport

PENNSYLVANIA

US Airports & Regional Service

Total # of passengers enplaned Regionals – 6,953,579 Industry – 20,073,065 Regional Share – 35%

Total # of monthly airline departures Regionals – 193,177 Industry – 317,299 Regional Share – 61%

Percentage of Regional flights for each airport ERI ER

BFD B F FKL

SCE S PITT LBE E

JST

A AVP

IIPT

D DUJ

ABEE

AOO A

L LNS MDT DT

PHL HL

ABE AOO AVP BFD DUJ ERI FKL IPT

Allentown Altoona Wilkes-Barre/Scranton Bradford Dubois Erie Franklin Williamsport (Regional)

EAS Community Altoona, PA Bradford, PA DuBois, PA Johnstown, PA Lancaster, PA Oil City/Franklin, PA

92% 100% 100% 100% 100% 100% 100% 100%

Airline

JST LBE LNS MDT PHL PIT SCE

Service to hub IAD PIT CLE IAD BWI CLE

Colgan Colgan Gulfstream Colgan Cape Air Gulfstream

Johnstown Latrobe Lancaster Harrisburg(Intl) Philadelphia(Intl) Pittsburgh(Intl) State College

Annual EAS Rate $1,394,423 $1,350,802 $2,020,095 $1,394,423 $1,831,504 $1,226,773

100% 100% 100% 91% 54% 58% 100%

Order Expiration Number 2008-6-10 6/30/10 2008-6-37 9/30/10 2008-5-3 9/30/10 2008-6-10 6/30/10 2008-12-33 3/31/10 2008-5-3 9/30/10

RHODE ISLAND Total # of passengers enplaned Regionals – 551,762 Industry – 2,160,165 Regional Share – 26%

P WS

48

Total # of monthly airline departures Regionals – 22,518 Industry – 38,059 Regional Share – 59%

Percentage of Regional flights for each airport

ID

BID Block Is. PVD Providence

100% 47%

WST Westerly

100%

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

SOUTH CAROLINA Total # of passengers enplaned Regionals – 2,108,829 Industry – 2,993,998 Regional Share – 70%

Total # of monthly airline departures Regionals – 58,707 Industry – 67,216 Regional Share – 87%

Percentage of Regional flights for each airport

G GSP CAE C

CAE Columbia CHS Charleston FLO Florence

FLO MYR

98% 82% 100%

GSP Greenville/Spartanburg HHH Hilton Head Isl. MYR Myrtle Beach

97% 100% 56%

CHS HHH

SOUTH DAKOTA Total # of monthly airline departures Regionals – 16,436 Industry – 18,480 Regional Share – 89%

US Airports & Regional Service

Total # of passengers enplaned Regionals – 421,267 Industry – 637,033 Regional Share – 66% ABR

Percentage of Regional flights for each airport

ATY

ABR Aberdeen ATY Watertown FSD Sioux Falls

HON

PIR RAP

100% 100% 72%

HON Huron PIR Pierre RAP Rapid City(Regional)

100% 100% 95%

FSD EAS Community Huron, SD Watertown, SD

Airline Great Lakes Mesaba

Service to hub DEN MSP

Annual EAS Rate $1,781,159 $1,338,221

Order Number 2008-7-34 2009-7-15

Expiration 9/30/10 7/31/11

TENNESSEE

TRI T B BNA

TYS T

M MKL MEM M

CHA C

Total # of passengers enplaned Regionals – 5,056,618 Industry – 10,728,877 Regional Share – 47%

Percentage of Regional flights for each airport BNA Nashville (Intl) CHA Chattanooga MEM Memphis EAS Community Jackson, TN

RAA 2010 Annual Report

Total # of monthly airline departures Regionals – 134,991 Industry – 193,923 Regional Share – 70%

44% 98% 77% Airline Pacific Wings

MKL Jackson TRI Tri-City Airport TYS Knoxville

100% 98% 98%

Service Annual Order Expiration to hub EAS Rate Number BNA $1,225,628 2009-6-17 8/31/10

49

Regional only (95% and above)

Regional/other

TEXAS Total # of passengers enplaned Regionals – 13,025,321 Industry – 65,029,124 Regional Share – 20%

AMA

Total # of monthly airline departures Regionals – 349,067 Industry – 854,884 Regional Share – 41%

Percentage of Regional flights for each airport SPS S

LBB

DAL ABI A

TYR R

MAF SJT S

DFW D ACT

GRK CLL

AUS DRT

IAH HOU

SAT

V VCT

GGG

ABI ACT AMA AUS BPT BRO CLL CRP DAL DFW DRT ELP GGG

Abilene 100% Waco (Municipal) 100% Amarillo 55% Austin (Bergstrom Intl) 23% Beaumont/Pt. Arthur 100% Brownsville 100% College Station 100% Corpus Christi 79% Dallas/Ft. Worth (Love Fld) 9% Dallas/Ft. Worth (Intl) 36% Del Rio 100% El Paso 30% Longview 100%

GRK HOU HRL IAH LBB LRD MAF MFE SAT SJT SPS TYR VCT

Killeen Gray AAF Houston (Hobby) Harlingen Houston (G.Bush Intl) Lubbock (P. Smith Intl) Laredo Midland/Odessa McAllen San Antonio San Angelo Wichita Falls Tyler Victoria

100% 11% 31% 56% 58% 98% 56% 38% 27% 100% 100% 100% 100%

CRP

EAS Community Victoria, TX

Airline

Service Annual Order Expiration to hub EAS Rate Number IAH $1,593,922 2009-6-10 6/30/11

Colgan

US Airports & Regional Service

BRO

UTAH Total # of passengers enplaned Regionals – 3,670,728 Industry – 9,944,625 Regional Share – 37%

Total # of monthly airline departures Regionals – 89,848 Industry – 144,557 Regional Share – 62%

Percentage of Regional flights for each airport

SSLC L VEL

CNY

C CDC

CDC Cedar City CNY Moab SGU St. George EAS Community Cedar City, UT Moab, UT Vernal, UT

100% 100% 100% Airline

SLC VEL

Service to hub SLC DEN DEN

SkyWest Great Lakes Great Lakes

Salt Lake City Vernal

Annual EAS Rate $1,447,125 $1,798,370 $1,421,478

61% 100%

Order Expiration Number 2009-11-7 12/31/11 2009-12-9 12/31/11 2009-12-9 12/31/11

SGU S

VERMONT Total # of passengers enplaned Regionals – 464,951 Industry – 702,099 Regional Share – 66% BTV B RUT

Percentage of Regional flights for each airport BTV Burlington EAS Community Rutland, VT

50

Total # of monthly airline departures Regionals – 12,566 Industry – 15,099 Regional Share – 83%

82% Airline Cape Air

RUT Rutland

100%

Service Annual Order Expiration to hub EAS Rate Number BOS $797,141 2009-8-11 10/31/13

RAA 2010 Annual Report

Regional only (95% and above)

Regional/other

VIRGINIA Total # of passengers enplaned Regionals – 8,260,168 Industry – 22,495,811 Regional Share – 37%

Total # of monthly airline departures Regionals – 227,309 Industry – 369,861 Regional Share – 61%

Percentage of Regional flights for each airport

IAD

DCA

CHO DCA IAD LYH ORF

S SHD CHO C L LYH

ROA

C RIC

Charlottesville Washington (Reagan Nat’l) Washington (Dulles Intl) Lynchburg Norfolk/Va.Bch/Wmbg

100% 55% 58% 100% 73%

PHF RIC ROA SHD

Newport News/Wmbg Richmond/Wmbg Roanoke Shenandoah Valley

66% 70% 99% 100%

PH OR

EAS Community Staunton, VA

Airline

Service Annual Order Expiration to hub EAS Rate Number IAD $1,911,466 2008-12-29 4/30/11

Colgan

WASHINGTON

CLM M LKE E

BLI B O ODW

Percentage of Regional flights for each airport

KEH B BFI SSEA YKM

E EAT MWH H PSC C

GEG PUW W ALW A

ALW BFI BLI CLM EAT ESD FRD GEG

Walla Walla Seattle (Boeing Field) Bellingham Pt. Angeles Wenatchee Eastsound Friday Harbor Spokane (Intl)

Total # of monthly airline departures Regionals – 84,735 Industry – 197,442 Regional Share – 43%

100% 100% 71% 100% 100% 100% 100% 51%

KEH LKE MWH ODW PSC PUW SEA YKM

Seattle/Tacoma(Kenmore) Seattle (L.Union) Moses Lake Oak Harbor Pasco Pullman Seattle/Tacoma (Intl) Yakima

US Airports & Regional Service

ESD D FRD

Total # of passengers enplaned Regionals – 3,408,389 Industry – 17,033,521 Regional Share – 20%

100% 100% 100% 100% 99% 100% 33% 100%

WEST VIRGINIA Total # of passengers enplaned Regionals – 296,743 Industry – 369,099 Regional Share – 80%

P PKB

HTS H

M MGW C CKB

CRW C

BKW

RAA 2010 Annual Report

LLWB

Total # of monthly airline departures Regionals – 14,941 Industry – 15,247 Regional Share – 98%

Percentage of Regional flights for each airport BKW CKB CRW HTS

Beckley Clarksburg Charleston Huntington

EAS Community Beckley, WV Clarksburg, WV Greenbriar, Lewisburg, WV Morgantown, WV Parkersburg, WV

100% 100% 99% 90% Airline Colgan Colgan Gulfstream Colgan Colgan

LWB Greenbrier MGW Morgantown PKB Parkersburg/Marietta (Reg’l)

Service to hub IAD IAD CLE IAD IAD

Annual EAS Rate $2,092,844 $1,058,325

100% 100% 100%

Order Expiration Number 2008-6-14 7/31/10 2008-5-37 5/31/10

$2,330,725 2008-5-3 $1,058,325 2008-5-37 $2,190,281 2008-7-22

9/30/10 5/31/10 7/31/10

51

Regional only (95% and above)

Regional/other

WISCONSIN

ARV

EAU

A CWA

Total # of passengers enplaned Regionals – 2,964,993 Industry – 5,511,989 Regional Share – 54%

E EGV R RHI

Percentage of Regional flights for each airport ARV ATW CWA EAU EGV

GRB W ATW

LSE MSN

Total # of monthly airline departures Regionals – 86,281 Industry – 113,150 Regional Share – 76%

Minocqua Appleton Wausau (Central) Eau Claire Eagle River

100% 99% 100% 100% 100%

GRB LSE MKE MSN RHI

Green Bay La Crosse Milwaukee Madison (Dane County) Rhinelander

84% 99% 67% 83% 100%

MKE

WYOMING Total # of passengers enplaned Regionals – 264,441 Industry – 477,756 Regional Share – 55%

S SHR

C COD

G GCC W WRL

Percentage of Regional flights for each airport

JJAC

US Airports & Regional Service

RIW

RKS R

Total # of monthly airline departures Regionals – 17,031 Industry – 18,964 Regional Share – 90%

COD CPR CYS GCC JAC

CPR C

LAR

CYS

Cody Casper Cheyenne Gillette Jackson

EAS Community Laramie, WY Worland, WY

100% 98% 100% 100% 52% Airline

LAR RIW RKS SHR WRL

Service to hub DEN DEN

Great Lakes Great Lakes

Laramie Riverton Rock Springs Sheridan Worland

Annual EAS Rate $1,215,603 $1,735,814

100% 100% 100% 100% 100%

Order Expiration Number 2008-7-3 9/30/10 2008-7-3 9/30/10

ALASKA Total # of passengers enplaned Regionals – 1,149,479 Industry – 3,887,325 Regional Share – 30% Percentage of Regional flights for each airport ABL Ambler 100% BTI Barter Island ADQ Kodiak 89% BTT Bettles AET Allakaket 100% CDB Cold Bay AGN Angoon 100% CDV Cordova AIN Wainwright 100% CEM Central AKB Atka 100% CFA Coffee Point AKI Akiak 100% CGA Craig AKK Akhiok 100% CHU Chuathbaluk AKN King Salmon 98% CIK Chalkyitsik AKP Anaktuvuk Pass 100% CKD Crooked Creek ALZ Alitak 100% CLP Clarks Point ANC Anchorage(Intl) 57% CYF Chefornak ANI Aniak 100% CZN Chisana ANV Anvik 100% DLG Dillingham AOS Amook 100% DRG Deering ARC Arctic Village 100% DUT Dutch Harbor ATK Atqasuk 100% EAA Eagle ATT Atmautlauk 100% EDA Edna Bay AUK Alakanuk 100% EEK Eek BET Bethel 96% EGX Egegik BIC Big Creek 100% ELI Elim BKC Buckland 100% ELV Elfin Cove BRW Barrow 79% EMK Emmonak BSZ Bartletts 100% ENA Kenai

52

100% 100% 100% 39% 100% 100% 100% 100% 100% 86% 100% 100% 100% 99% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

EWD EXI FAI FYU GAL GAM GLV GNU GST HCR HKB HNH HNS HOM HPB HSL HUS HYG HYL IAN IGG ILI IRC JNU

Wildman Lake Excursion Inlet Fairbanks (Intl) Ft. Yukon Galena Gambell Golovin Goodnews Bay Gustavus Holy Cross Healy Lake Hoonah Haines Homer Hooper Bay Huslia Hughes Hydaburg Hollis Kiana Igiugig Iliamna Circle Juneau (Intl)

Total # of monthly airline departures Regionals – 331,845 Industry – 370,853 Regional Share – 89%

100% 100% 76% 100% 100% 100% 100% 100% 91% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 62%

KAE KAL KBC KCC KCG KCL KCQ KEB KEK KFP KGK KGX KKA KKB KKH KKI KKU KLG KLL KLN KLW KMO KMY KNK

Kake Kaltag Birch Creek Coffman Cove Chignik(Fisheries) Chignik(Lagoon) Chignik(Lake) Nanwalek Ekwok False Pass Koliganek Grayling Koyuk Kitoi Kongiganak Akiachak Ekuk Kalskag Levelock Larsen Bay Klawock Manokotak Moser Bay Kakhonak

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

RAA 2010 Annual Report

Regional only (95% and above)

ALASKA

Regional/other

BRW

LUR PHO KVL

AIN

WTK

IAN ORV

ATK

SCC

NUI

BTI

AKP ABL

BTT

ARC VEE FYU WBQ CIK

OTZ DRG

SGY HNS JNU

GST ELV AGN PEC KAE TKE WRG SIT KCC KTB PPV HYG WWP KTN NKI KWF HYG MTM

US Airports & Regional Service

AET WLK HUS RMP WAA BKC IRC KTS TAL SVS KBC TLA HSL KKA KYU TNC ELI CEM WMO KPC FAI EAA SKK RBY MLY MNT SVA GAL GLV OME KAL HKB SMK LMA UNK TCT NIB TKJ EMK KOTWBBKGXTLJ SXP KSMANV SHX MCG CZN HCR CKD RDV SCM MOU PQS SRV MLL VAK ANC CHU VDZ HPB WWT TLT KKI WKK NNL TNK ILI ENA CDV MYU PGM HOM EEK KNW KGK YAK CYF PDB SOV TWAWTL IGG DLG KWN KNK KEB KWK KPN WSN KPR KKH PTU GNU KMO RBH BIC EGX KKB VBM KYK SYB PCE SNP JGB PTH KLN KOY STG EWD KMY KZB AKK NLG KCG PML KPV KVC SDP CDB KFP SHH

GAM

PIZ

DUT ADK AKB

KNW KOT KOY KOZ KPB KPC KPN KPR KPV KPY KSM KTB KTN KTS KUK KVC KVL KWF KWK KWN KWP KWT KXA KYK KYU KZB LMA LUR MCG MLL

New Stuyahok Kotlik Olga Bay Ouzinkie Point Baker Pt. Clarence Kipnuk Port Williams Perryville Port Bailey St. Marys Thorne Bay Ketchikan Brevig Mission Kasigluk King Cove Kivalina Waterfall Kwigillingok Quinhagak West Point Kwethluk Kasaan Karluk Koyukuk Zachar Bay Lake Minchumina Cape Lisburne McGrath Marshall

RAA 2010 Annual Report

100% 100 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 74% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

MLY MNT MOU MTM MYU NIB NKI NLG NME NNL NUI NUL NUP OBU OLH OME OOK ORI ORV OTZ PCE PDB PEC PGM PHO PIP PIZ PKA PML PPV

Manley Hot Springs Minto Mountain Village Metlakatla Mekoryuk Nikolai Naukiti Nelson Lagoon Nightmute Nondalton Nuiqsut Nulato Nunapitchuk Kobuk Old Harbor Nome Toksook Bay Port Lions Noorvik Kotzebue Painter Creek Pedro Bay Pelican Pt. Graham Point Home Pilot Point Point Lay Napaskiak Pt. Moller Pt. Protection

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 88% 100% 100% 100% 89% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

PQS PTA PTH PTU RBH RBY RCP RDV RMP RSH SCC SCM SDP SGY SHG SHH SHX SKK SLQ SMK SNP SOV SRV STG SVA SVS SXP SYB TAL TCT

Pilot Station Pt. Alsworth Pt. Heiden Platinum Brooks Lodge Ruby Cinder River Red Devil Rampart Russian Mission Prudhoe Bay/Deadhorse Scammon Bay Sand Point Skagway Shungnak Shishmaref Shageluk Shaktoolik Sleetmute St. Michael St. Paul Is. Seldovia Stony River St. George Is. Savoonga Stevens Village Sheldon Point Seal Bay Tanana Takotna

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 55% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

TKE Tenakee TKJ Tok TLA Teller TLJ Tatalina TLT Tutuksak TNC Tin City TNK Tununak TOG Togiak TWA Twin Hills UGB Pilot Point (Ugashik Bay) UGI Uganik UNK Unalakleet VAK Chevak VBM Blue Mountain VDZ Valdez VEE Venetie WAA Wales WBB Stebbins WBQ Beaver WKK Aleknagik WLK Selawik WMK Meyers Chuck WMO White Mountain WNA Napakiak WSN South Naknek WTK Noatak WTL Tuntutuliak WWP Whale Pass WWT Newtok

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

53

Regional only (95% and above)

Regional/other

HAWAII Total # of passengers enplaned Regionals – 1,489,542 Industry – 13,137,726 Regional Share – 11%

LIH

MKK

Percentage of Regional flights for each airport

LUP

HNL

Total # of monthly airline departures Regionals – 78,417 Industry – 176,763 Regional Share – 44%

JHM OGG HNM

LNY

MUE KOA

HNL HNM ITO JHM KOA LIH

Honolulu Oahu Hana Maui Hilo Hawaii Kapalua Maui Kona Hawaii Lihue Kauai

34% 100% 39% 100% 46% 33%

LNY LUP MKK MUE OGG

Lanai City Lanai Kalaupapa Molokai Molokai Hoolehua Kamuela Hawaii Kahului Maui

100% 100% 100% 100% 46%

ITO

US Airports & Regional Service

PUERTO RICO

SI MAZ M

Total # of passengers enplaned Regionals – 576,884 Industry – 4,305,022 Regional Share – 13%

SJU SE

VQS V

Total # of monthly airline departures Regionals – 47,561 Industry – 75,981 Regional Share – 63%

Percentage of Regional flights for each airport MAZ Mayaguez PSE Ponce SIG San Juan(Isla Grande) EAS Community Mayaguez, PR Ponce, PR

Airline Cape Air Cape Air

100% 69% 100%

SJU San Juan(Intl) VQS Vieques

Service to hub SJU SJU

Annual EAS Rate $980,980 $740,416

59% 100%

Order Number 2009-3-1 2009-3-1

Expiration 4/30/11 4/30/11

Visit onelevelofsafety.com to learn about the safe, professional and reliable regional airline industry.

54

RAA 2010 Annual Report

RAA Member Airline Directory RAA Member Airline Directory

Meeting the challenge of more for less. It’s true … in challenging times, civil aviation leaders demand best-in-class value in every aspect of operations. They expect partners to deliver more for less … with no compromise of safety. Solutions that are flexible and backed by a responsive support team. At CAE, we welcome customers with the highest standards. Customers who recognize the long-term benefits of CAE’s comprehensive portfolio of simulationdriven products, our expanding global network of cadetto-captain training centers, an array of innovative services, and proven reliability across seven decades.

CAE is the one company that can address all of your civil aviation training needs with a single point of contact – from candidate selection and pilot provisioning to an expanding worldwide network of commercial aviation training centres for pilots, technicians, and cabin crew … and from a fully integrated suite of flight simulation training devices to financing, maintenance, upgrade, relocation, visual database, and industry-leading customer services. Let’s have a conversation about how CAE’s more-for-less solutions can meet your unique training challenges.

Contact CAE today to discuss your training challenges.

cae.com

one step ahead

RAA Member Airlines AeroLitoral, SA de CV (AM*/5D)

Cape Air (CO*/B6*/9K)

dba AeroMexico Connect Carretera Miguel Aleman Km. 22.8 Parque Industrial STIVA Apodaca, Nuevo Leon Mexico C.P. 66600 Mexico 011 52 81 82211622 Fax: 011 52 81 82211630 www.aeromexico.com Andres Conesa, CEO; Cesar Garcia, COO; Sergio Aleman, VP Technical; Luis Martinez, VP Operations; Alejandro Perafan, VP QA & Safety 39 ERJ145, 7 ERJ190

660 Barnstable Road Hyannis, MA 02601 (508) 790-3122 www.capeair.com Dan Wolf, President & CEO; Dave Bushy, COO 2 ATR42, 62 Cessna 402

Air Wisconsin (US*/ZW) dba US Airways Express, ground handling for United W 6390 Challenger Drive, Suite 203 Appleton, WI 54914 (920) 749-4188 Fax: (920) 749-4158 www.airwis.com James P. Rankin, President and CEO; Christine Deister, Executive Vice President and Chief Financial Officer; Vince Portaro, Vice President-Customer Service; Stan Petersen-Gauthier, Vice President of Financial Planning & Analysis; Rose M. Lussier, Vice President, Chief Accounting Officer, and Treasurer; Joel Kuplack, Vice President of Human Resources and Labor Relations; Janet Huculak, Vice President of Strategic Sourcing 70 CRJ200

AirNet Holdings dba AirNet Systems Inc. 7250 Star Check Drive Columbus, OH 43217 (614) 409-4900 Fax: (614) 338-2074 www.airnet.com George Gonzalez, CEO/Chairman; Fred deLeeuw, CFO; Jeffrey Harris, COO; Craig Leach, Vice President-Information Systems; Chuck Paul, Vice PresidentMaintenance; Thomas Schaner, Director-Flight Operations; Quinn Hamon, Chief Pilot 17 Learjet 35A, 16 Cessna Caravan, 17 Piper Navajo, 65 Beechcraft Baron, 58 Cessna Centurion

American Eagle P.O. Box 619616 Fort Worth, TX 75261 (817) 963-1234 Fax: (817) 963-0977 www.aa.com Dan Garton, President & CEO; John Hutchinson, CFO, Sr. VP Planning and Finance; Fred Cleveland, Sr. VP Technical Operations; George Hazy, Sr. VP Customer Service 25 CRJ700, 118 ERJ145, 59 ERJ140, 21 ERJ135, 39 ATR 72

Atlantic Southeast Airlines, Inc. (DL*/UA*/EV) dba Delta Connection/United Express, wholly owned susidiary of SkyWest, Inc. 990 Toffie Terrace Atlanta, GA 30354 (404) 856-1000 Fax: (404) 856-1203 www.flyasa.com Brad Holt, President & COO; Ken Ashworth, Vice President-Maintenance and Engineering; Brandee Reynolds, Vice President-Inflight Services; Charlie Tutt, Vice President-Flight Operations; Terry Vais, Vice President-Customer Care; Kevin Wade, Vice President-Administration and Resources; Lisa Walker, Vice President-Operational Support 112 CRJ200, 38 CRJ700, 10 CRJ900

Subsidiary-Republic Airways Holdings, Inc. 8909 Purdue Rd. Ste. 300 Indianapolis, IN 46268 (317) 484-6000 Fax: (317) 484-6060 www.rjet.com Bryan Bedford, Chairman, President & Chief Executive Officer; Hal Cooper, Executive Vice President, Chief Financial Officer; Wayne Heller, Executive Vice President, Chief Operating Officer; Joe Allman, Vice President, Controller; Lars-Eric Arnell, Vice President of Corporate Development; Greg Aretakis, Vice President, Revenue Production; Ian Arthur, Vice President of Marketing; Tim Dooley, Vice President, Financial Planning and Analysis; Jeff Domrese, Vice President, Maintenance & Technical Operations; Thomas Duffy, Vice President, Technical Services; Scott L. Durgin, Vice President, Lean Methods and Administration; Brad Elstad, Vice President, Safety & Regulatory Compliance; Ron Henson, Vice President, Labor Relations; Jeff Jones, Vice President, Market Planning & Development; Jerry Balsano, Vice President, Customer Service; Paul Kinstedt, Vice President, System Operations Control; Don Osmundson, Vice President, Flight Operations; Daniel Shurz, Vice President, Planning and Strategy; Drew Skaff, Vice President, Supply Chain; Kathy Wooldridge, Vice President, Human Resources; Aaron Workman, Vice President, Information Technology; Jim Reichart, Vice President of Sales, Distribution and Loyalty Programs 6 ERJ135, 15 ERJ140, 56 ERJ145

Colgan Air, Inc. (CO*/UA*/US*/9L) 1769 Paragon Drive, Suite 100 Memphis, TN 38132 (901) 922-0600 Fax: (901) 922-0559 www.colganair.com George A. “Buddy” Casey – Senior VP Operations; Mary Finnigan – VP Human Resources & Administration; Harry Mitchel – VP Operations; Daniel Morgan – VP Safety; James Witkosky – VP Maintenance 14 Q400, 34 Saab 340

Comair, Inc. (DL*/OH) dba Comair Airlines/Delta Connection, Subsidiary - Delta Air Lines, Inc. 77 Comair Blvd. Erlanger, KY 41018 (800) 964-2550 Fax: (859) 767-2863 www.comair.com John Bendoraitis, President; Dave Soaper, Senior Vice President of Aircraft Operations; Dan Dixon, Chief Financial Officer; Melissa Johsnon, Chief Information Officer and Vice President of Information Technology; Allen Messick, Vice President of Maintenance; Karla Russo, Vice President of Human Resources 73 CRJ100/200, 15 CRJ700, 13 CRJ900

Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing arrangement with major airline. RAA 2010 Annual Report

57

RAA Member Airline Directory

American Eagle Airlines, Inc. (AA*/MQ)

Chautauqua Airlines, Inc. (AA*/CO*/DL*/US*/YX*/RP)

CommutAir (CO*/C5)

GoJet Airlines LLC (UA*/G7)

dba Continental Connection 240 Valley Rd South Burlington, VT 05403 (802) 951-2500 Fax: (802) 951-2555 www.commutair.com John A. Sullivan, Jr., Chairman/CEO; Andrew Price, President; Joel Raymond, Executive Vice President; James Page, Vice President-Maintenance; Paul A. Fresch, Vice President-Director of Operations; Douglas C. Pierson, Esquire, Secretary; Missy Kelsen, Vice President-Finance 16 DHC-8 100/200

dba United Express 11495 Navaid Road, Suite 303 St. Louis, MO 63044 (314) 222-4777 Fax: (314) 222-4793 www.gojetairlines.com Hulas Kanodia, CEO; Richard A. Leach, President/COO; Gerald F. Wigmore, Senior Vice President/CFO; Daniel Reed, Vice President-Flight Operations 25 CRJ700

Compass Airlines, Inc. (DL*/CP) Subsidiary-Delta Air Lines 7500 Airline Drive Suite 130 Minneapolis, MN 55450 (612) 713-6800 Fax: (612) 713-6995 www.compassairline.com Timothy P. Campbell, President; Mark Millam, Director of Safety; Drew Bedson, Director of Operations; Robert J. Truax, Director of Maintenance and Engineering; Jose Cordova, Director of Quality Control and Materials; Randy Hamilton, Director Training; George Cline, Chief Inspector; Deb Cross, Director of Human Resources; Brian Randow, Director of SOC/Crew Resources 36 ERJ175

Empire Airlines, Inc. 11559 N. Atlas Road Hayden, ID 83835 (208) 292-3850 Fax: (208) 292-3851 www.empireairlines.com Tim Komberec, President/CEO; Scott Marikis, CFAO; Randy Lanfell, Director of Operations; Richard Mills, Director of Quality Assurance; B.J. Slater, Director of Safety; Steve Martini, Chief Pilot; Melanie Ellingson, Director of Information Technology; Belinda Jones, Director Of Human Resources; Tom Hamilton, MRO General Manager 9 ATR42, 3 ATR72, 35 Cessna 208

RAA Member Airline Diectory

ERA Aviation, Inc. (7H) 4700 Old International Airport Road Anchorage, AK 99502 (907) 266-8394 Fax: (907) 266-8391 www.flyera.com Bob Hajdukovich, President and CEO; Steve Warnke, Chief Financial Officer; James Tweto, Chief Operating Officer 4 DHC-8-100, 13 Beech 1900, 4 C406 Caravan II, 9 PA31 Chieftain, 19 C208 Caravan, 19 C207 Skywagon, 2 Shorts 330

ExpressJet Holdings, Inc. (CO*/UA*/XE) dba United Express and Continental Express 700 North Sam Houston Parkway West, Suite 200 Houston, TX 77067 (866) 958-EXEC (3932) Fax: (832) 353-1008 www.expressjet.com Tom Hanley, President/CEO; Chuck Coble, VP Field Services, Purchasing and Corporate Real Estate; Suzanne Lehman Johnson, General Counsel; Phung Ngo-Burns, CFO; Jim Nides, VP Flight Operations and Maintenance; Rob Austin, Staff VP Treasury and Planning; Dale Darcy, Staff VP Maintenance; Jonyt Meyer, Staff VP - Chief Information Officer; Jay Perez, Staff VP Material Services; Jon Weaver, Staff VP Systems Operations 244 ERJ145

Grand Canyon Airlines, Inc. dba Scenic Airlines 1265 Airport Road Boulder City Airport, AZ 89005 (702) 638-3211 Fax: (702) 293-3258 www.grandcanyonairlines.com Brenda Halvorson, President and CEO; Charlie Bassett, VP and General Manager; Mark Slack, VP Administration 16 DHC-6

Great Lakes Aviation, Ltd. (F9*/UA*/ZK) dba Great Lakes Airlines 1022 Airport Parkway Cheyenne, WY 82001 (307) 432-7000 Fax: (307) 432-7000 www.FlyGreatLakes.com Doug Voss, President and Chairman of the Board; Chuck Howell, CEO; Mike Matthews, CFO 32 Beech 1900D, 6 EMB 120

Gulfstream International Airlines, Inc. (CO*/3M) Continental Connection 3201 Griffin Road, Fourth Floor Ft. Lauderdale, FL 33312 (954) 985-1500 Fax: (954) 985-5245 www.gulfstreamair.com Thomas A. McFall, Chairman; David F. Hackett, President & CEO; Thomas P. Cooper, Sr. Vice President-Legal Affairs; Robert A. Brown, Chief Financial Officer 23 Beech 1900

Horizon Air Industries, Inc. (AS*/QX) dba Horizon Air, Subsidiary-Alaska Air Group, Inc. PO Box 68977 Seattle, WA 68977 (206) 241-6757 Fax: (206) 392-0201 www.horizonair.com Glenn Johnson, President; Dan Russo, VP Marketing and Communications; Mark Eliasen, VP Finance; Gene Hahn, VP Flight Operations, interim VP Maintenance; Andy Schneider, VP Customer Service 16 CRJ700, 40 DHC-8Q-400

Hawaii Island Air (WP) dba Island Air 99 Kapalulu Place Honolulu, HI 96819 (808) 840-2400 Fax: (808) 840-2399 www.islandair.com Austin Willis, President; Lesley Kaneshiro, CEO; Charles J. Edwards, DirectorFlight Operations; John Huntington, Director of Inspection and Quality Assurance; George J. Tanoue, Vice President-Maintenance; Gordon E. Clendenen, Director-Safety 4 DHC-8-100

Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing arrangement with major airline.

58

RAA 2010 Annual Report

Jazz Air LP (AC*/QK)

Pinnacle Airlines, Inc. (DL*/9E)

dba Air Canada Jazz 310 Goudey Drive, Halifax Stanfield International Airport Enfield, NS B2T 1E4 Canada (902) 873-5000 Fax: (902) 873-2098 www.flyjazz.ca Joseph Randell, President and Chief Executive Officer; Colin Copp, Chief Administrative Officer; Rick Flynn, Vice President Finance; Steve Linthwaite, Vice President Operations; Jolene Mahody, Chief Operating Officer; Allan Rowe, Chief Financial Officer; Barbara Snowdon, General Counsel and Corporate Secretary; Richard Steer, Vice President Maintenance and Engineering; Scott Tapson, Vice President Business Development 16 CRJ705, 26 CRJ100, 22 CRJ200, 28 DHC-8-100, 36 DHC-8-300

(dba Delta Connection, Subsidiary – Pinnacle Airlines Corp.) 1689 Nonconnah Boulevard, Suite #111 Memphis, TN 38132 (901) 348-4100 Fax: (901) 348-4130 www.flypinnacle.com Robert (Bob) Muhs – Senior VP Operations; Craig L. Chilcote – VP Safety & Regulatory Compliance, L. Russell Elander III – VP Ground Operations; Santi Lombardo – Interim VP Flight Operations; Mary Ann Morrow – VP People; Paul Wroble – VP Maintenance & Engineering 126 CRJ200, 16 CRJ900

Mesaba Aviation, Inc. (DL*/XJ) Subsidiary Pinnacle Airlines; dba Mesaba Airlines 1000 Blue Gentian Road, Suite #200 Eagan, MN 55121 (651) 367-5000 Fax: (651) 367-5392 www.mesaba.com John Spanjers, President; Bill Donohue, Vice President-Technical Operations; Bill Pal-Freeman, Vice President- Technology/Services; Tom Schmidt, Vice President-Finance 19 CRJ100/200, 41 CRJ900, 32 Saab 340

New England Airlines, Inc. (EJ) 56 Airport Road, State Airport Westerly, RI 02891 (401) 596-2460 Fax: (401) 596-7366 www.block-island.com/nea William G. Bendokas, President/Treasurer/ Director-Operations; Lois J. Bendokas, Vice President/Secretary; Susan Winkler, Director-Maintenance; Suzette Cowley, Chief Pilot 3 BN Islander, 4 Piper Chieftan

Piedmont Airlines, Inc. (US*/PDT)

Pinnacle Airlines Corp. 1689 Nonconnah Boulevard, Suite 111 Memphis, TN 38132 (901) 348-4100 Fax: (901) 348-4102 www.PNCL.com Philip H. Trenary, President & CEO, Douglas W. Shockey; COO & Airline Subsidiaries President; Peter D. Hunt – VP & Chief Financial Officer ,Michael J. Colgan – VP Sales & Product; Jeffrey M. Dato – VP Risk Management & Corporate Real Estate; Eric T. Epperson – VP Culture & Communications; Lawrence Grant – VP Purchasing & Contract Management; Brian T. Hunt – VP & General Counsel; Ronald T. Kay – VP Finance & Treasurer; Paul Lopez – VP Finance & Controller

dba US Airways Express, Subsidiary-US Airways Group, Inc. 3400 Terminal Drive Vandalia, OH 45377 (937) 454-1116 Fax: (937) 454-5828 www.psaairlines.com Keith D. Houk, President/CEO; Mark J. Zweidinger, VP Flight Operations; Kevin J. Reinhalter, VP Maintenance & Engineering 35 CRJ200, 14 CRJ700

Republic Airlines, Inc. (F9*/YX*/US*/RW) Subsidiary-Republic Airways Holdings, Inc. 8909 Purdue Rd. Ste. 300 Indianapolis, IN 46268 (317) 484-6000 Fax: (317) 484-6060 www.rjet.com Bryan Bedford, Chairman, President & Chief Executive Officer; Hal Cooper, Executive Vice President, Chief Financial Officer; Wayne Heller, Executive Vice President, Chief Operating Officer; Joe Allman, Vice President, Controller; Lars-Eric Arnell, Vice President of Corporate Development; Greg Aretakis, Vice President, Revenue Production; Ian Arthur, Vice President of Marketing; Tim Dooley, Vice President, Financial Planning and Analysis; Jeff Domrese, Vice President, Maintenance & Technical Operations; Thomas Duffy, Vice President, Technical Services; Scott L. Durgin, Vice President, Lean Methods and Administration; Brad Elstad, Vice President, Safety & Regulatory Compliance; Ron Henson, Vice President, Labor Relations; Jeff Jones, Vice President, Market Planning & Development; Jerry Balsano, Vice President, Customer Service; Paul Kinstedt, Vice President, System Operations Control; Don Osmundson, Vice President, Flight Operations; Daniel Shurz, Vice President, Planning and Strategy; Drew Skaff, Vice President, Supply Chain; Kathy Wooldridge, Vice President, Human Resources; Aaron Workman, Vice President, Information Technology; Jim Reichart, Vice President of Sales, Distribution and Loyalty Programs 37 ERJ170, 38 ERJ175, 15 ERJ190

Shuttle America Corp. (DL*/UA*/S5) Subsidiary-Republic Airways Holdings, Inc. 8909 Purdue Rd. Ste. 300 Indianapolis, IN 46268 (317) 484-6000 Fax: (317) 484-6060 www.rjet.com Bryan Bedford, Chairman, President & Chief Executive Officer; Hal Cooper, Executive Vice President, Chief Financial Officer; Wayne Heller, Executive Vice President, Chief Operating Officer; Joe Allman, Vice President, Controller; Lars-Eric Arnell, Vice President of Corporate Development; Greg Aretakis, Vice President, Revenue Production; Ian Arthur, Vice President of Marketing; Tim Dooley, Vice President, Financial Planning and Analysis; Jeff Domrese, Vice President, Maintenance & Technical Operations; Thomas Duffy, Vice President, Technical Services; Scott L. Durgin, Vice President, Lean Methods and Administration; Brad Elstad, Vice President, Safety & Regulatory Compliance; Ron Henson, Vice President, Labor Relations; Jeff Jones, Vice President, Market Planning & Development; Jerry Balsano, Vice President, Customer Service; Paul Kinstedt, Vice President, System Operations Control; Don Osmundson, Vice President, Flight Operations; Daniel Shurz, Vice President, Planning and Strategy; Drew Skaff, Vice President, Supply Chain; continued page 60

RAA 2010 Annual Report

59

RAA Member Airline Directory

dba US Airways Express, Subsidiary-US Airways Group, Inc. 5443 Airport Terminal Road Salisbury, MD 21804 (410) 742-2996 Fax: (410) 742-4069 www.piedmont-airlines.net Stephen R. Farrow, President/CEO; Michael Scrobola, Vice President-Flight Operations; William Arndt, Vice President-Maintenance/Engineering; Eric H. Morgan, Vice President-Customer Services; Terry Petron, VP Shared Services Organization; Al Schroeck, VP Finance 33 DHC-8-100/200, 11 DHC-8Q-300

PSA Airlines, Inc. (US*)

Kathy Wooldridge, Vice President, Human Resources; Aaron Workman, Vice President, Information Technology; Jim Reichart, Vice President of Sales, Distribution and Loyalty Programs 39 ERJ170, 16 ERJ175

SkyWest Airlines, Inc. (DL*/UA*/FL*/OO) dba Delta Connection/United Express/SkyWest Airlines 444 South River Road St. George, UT 84790 (435) 634-3000 Fax: (435) 634-3305 www.skywest.com Jerry C. Atkin, Chairman/CEO; Russell A. Childs, President/COO; Bradford R. Rich, Executive VP/CFO; James K. Boyd, VP Customer Service; Klen Brooks, VP Flight Operations; Eric D. Christensen, VP Planning; H. Michael Gibson, VP Maintenance; Lori Hunt, VP People; James B. Jensen, VP Information Technology; Michael J. Kraupp, VP Finance/Treasurer; Michael Thompson, VP Market Development; Sonya Wolford, VP InFlight; Eric Woodward, VP Controller 48 EMB 120, 142 CRJ200, 83 CRJ700, 21 CRJ900

Trans States Airlines, LLC (UA*/US*/AX) dba United Express/US Airways Express 11495 Navaid Road, Suite 303 St. Louis, MO 63044 (314) 222-4300 Fax: (314) 222-4314 www.transtates.net Hulas Kanodia, CEO; Richard A. Leach, President/COO; Gerald F. Wigmore, Senior Vice President/CFO; Fred Oxley, Vice President-Scheduling & Resource Management; Terry Basham, Vice President-Operational & Customer Services; Alfred N. Blossé, Vice President-Maintenance; Daniel Reed, Vice PresidentFlight Operations; Craig Tompkins, Vice President-Safety; David J. A. Hayes III, Vice President/General Counsel 28 ERJ145 Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing arrangement with major airline.

RAA Member Airline Diectory

Worldwide Customer Support Services

Recipient of the 2010 TOP SHOP Airline’s Choice Award by

Aero-Craft Hydraulics wants to thank our peers who selected us over 498 other repair facilities for the OneAero 2010 TOP SHOP “Airline’s Choice Award”. This award goes to the repair center that provides superior customer support, excellent turn-around times, and competitive repair pricing.

Servicing Commercial, Corporate, Regional & Military Aircraft Components Visit us online at www.aero-craft.com to: Download our ever-growing CAPABILITIES LIST Director of Sales: Milan “Andy” Andreides ... [email protected] ...... ext 239 Manager of Sales & Service: Bryan Yeats...... [email protected] .............. ext 248 Part Sales: Rick Venneau ................................ [email protected] ........ ext 235 Unit Sales: Jim Venneau, Jr............................. [email protected] ................... ext 242 Production Manager: Rex Amitoelau.............. [email protected] ........ ext 247 VP Operations: Tom Venneau ......................... [email protected] ........ ext 237 VP IT Systems, Contracts: Brad Davidson .... [email protected]... ext 224 President / CEO: Jim Venneau ....................... [email protected] .......... ext 227

(951) 736-4690 AERO-CRAFT HYDRAULICS, INC. 392 North Smith Avenue, Corona, CA 92880-6971 USA

60

RAA Affiliate Airline Members American Airlines Gary D. Foss VP, Planning & Marketing AA Regional Network 4333 Amon Carter Blvd., MD 5481 Fort Worth, TX 76155 (817) 967-6042 Fax: (817) 931-9325 www.aa.com

Continental Airlines David J. Kinzelman Managing Director 18th Floor HQSAL 1600 Smith Street Houston, TX 77002 (713) 324-2461 Fax: (713) 324-3075 www.continental.com

Delta Don Bornhorst Senior Vice President - Delta Connection 2700 Lone Oak Parkway, A4310 Eagan, MN 55121

(612) 726-2111 Fax: 612-727-4104 www.delta.com

Federal Express dba Federal Express Feeder Operations Bill West 2955 Republican Memphis, TN 38118 (901) 369-2641 www.fedex.com

United Cindy Szadokierski VP-Airport Operations Planning and United Express Box 66100 Chicago, IL 60666 (847) 700-1717 Fax: (847) 700-1905 www.united.com

US Airways Dion Flannery VP, US Airways and President, US Airways Express 111 W. Rio Salado Parkway Tempe, AZ 85281 (480) 693-0800 Fax: (480) 693-8482 www.usairways.com

“No longer just a provider of lift, the regional airline industry is a critical part of the air transportation system and will need to adapt to tackle the next set of challenges.” – Mike Boyd, Boyd Group International May 2009 RAA 2010 Annual Report

Associate Member Directory

Associate Member Directory

When conditions are at their worst, you’re at your best. © 2010 Rockwell Collins, Inc. All rights reserved.

How do you complete the next flight safely, even in rapidly changing conditions? At Rockwell Collins, it starts by putting the vital information pilots need – Synthetic Vision, windshear, Traffic and Collision Avoidance System alerts and more – right in front of their eyes. Increased situational awareness and operational benefits that allow for a better response to even the worst conditions. Resulting in fewer delayed or cancelled flights. For more information, contact Rockwell Collins at +1 319.295.4085 or visit our website at www.rockwellcollins.com.

AMC Chairman’s Report Associate Member Council 2009-2010

Chairman Jerry Schumacher US Technical [email protected]

Vice Chairman Guillaume Gasparri ATR

Members Airframe: Philippe Poutissou Bombardier Gordon Preston Embraer Avionics: Craig Elliott Rockwell Collins Components: Dan Wisnieski Aero Instruments & Avionics

Associate Member Council Board July 2010

Dear RAA Members and Friends, The first half of 2010, especially at the Annual Convention in MKE, has been a strong showing of the membership’s belief in the Regional Airline Association and what it can accomplish with all of us pulling together. The legislative efforts by RAA staff in Washington, DC continues to be strong, and the word is spreading that this is an aviation organization that companies need to belong to and support. We still have a lot to do in the second half of this year, including growing and retaining membership, as well as supporting RAA’s legislative efforts on the Hill. We have made significant strides this year, and the Associate Member Council (AMC) looks forward to working with every associate member representative and the RAA staff to close 2010 with the same pride and dedication we have enjoyed all year. The Associate Member Council (AMC) is comprised of 15 different vendor companies and support RAA through input and guidance in an effort to make the association all that it can be. We are always looking for new ideas and ways to highlight the numerous benefits of RAA membership and the importance of attending and supporting the Annual Convention. Each member of the AMC volunteers their time during a three-year term to assist the association’s growth and usefulness to all of its members. As a group, the AMC assists RAA with the Annual Convention Golf Tournament, the Purchasing Forum, Scholarship Program and Silent Auction, in addition to the Presidents Council Private Exhibit Hall Walk-Through during the opening day of the Convention. Representing numerous segments of the regional airline marketplace — such as airframe, avionics, flight training, com-

Mark Grant Aircraft Propeller Service

ponents and propulsion, as well as others — the AMC is available to regional airlines for background on industry concerns and issues

Flight Training: Rudy Toering CAE

We need your ideas. Please feel free to contact any of the AMC members listed on this page, and we look forward to hearing your

Other Services: Rob Miller API Travel Management

that cover the AMC member company’s field of expertise.

input. The AMC welcomes member involvement. I am very fortunate to be part of this Association, and as an industry, we are all emerging from some challenging economic times. Planning for next year’s Annual Convention in Nashville, May 16-19, 2011 is already underway, and the AMC will continue to build on what has already been accomplished over the previous years.

Brad Biester Clariant Corporation Kevin Shea Perrone Aerospace

We will see you all in Nashville 2011! Regards,

Al Ainsworth World Fuel Services Propulsion: Andre Robert GE Aircraft Engines

RAA AMC Chairman 2010

Ex Officio: Karla Cadden ARINC

RAA 2010 Annual Report

63

Associate Member Directory

Lucas Aardenburg SNECMA

Jerry Schumacher

Associate Member Index A-Z 3M Company...................................................68

Camtronics ......................................................71

J&H Shipping Dba InXpress ..............................81

Carlisle Interconnect Technologies/ECS .............71

JLT Aerospace (North America) Inc....................79

AAR Corporation .............................................69

Cascade Engineering Services, Inc. ...................81

Absolute Aviation Services ...............................69

Center Inc. .......................................................74

Kamatics Corporation ......................................73

Accel Aviation Accessories, LLC ........................69

Central Flying Service, Inc.................................71

Kenyon International Emergency Services .........82

Accessory Overhaul Group, Inc.........................69

Chromalloy Gas Turbine ...................................71

Kilfrost Incorporated ........................................82

Accessory Technologies Corp ...........................69

C & L Aerospace ..............................................77

Accommodations Plus International (API) .........75

Clariant Corporation ........................................79

Lasership..........................................................82

ACE Applied Composites Engineering ..............69

Comtek Advanced Structures ...........................71

Leading Edge Aviation Services ........................80

ACSS, An L-3 Communications & Thales Co.....68

Comtek Advanced Structures ...........................71

LodgeX Airline Solutions ..................................82

Aero-Craft Hydraulics, Inc. ...............................70

ConocoPhillips Shared Services Aviation ...........82

Lufthansa Technik AERO Alzey GmbH ..............73

Aero Hardware & Supply INC ...........................76

Crew Outfitters ................................................81

Aero Instruments & Avionics, Inc. .....................69

Crowell & Moring ............................................80

Aero-Mach Labs, INC. ......................................68

Macquarie Aviation Capital Limited ..................78

Aero Maintenance Group ................................69

DAC International, Inc......................................77

Magellan Aircraft Services ................................77

Aero Parts Mart, Inc .........................................70

Dallas Airmotive ...............................................72

Meggitt Aircraft Braking Systems .....................73

Aero Precision Repair and Overhaul (A-PRO) .....70

DCME Aerospace, Inc ......................................72

Michelin Aircraft Tire........................................73

Aerosim Technologies ......................................81

Delta Connection Academy..............................80

Michigan Institute of Aviation & Technology

Aerosource, Inc. ...............................................70

Derco Aerospace, Inc. ......................................72

(MIAT)..............................................................80

Aerospace Dynamics ........................................70

Desser Tire & Rubber Co., Inc. ..........................81

Midwest Aero Support, Inc ..............................73

Aerospace Products International, Inc...............76

Discovery Air Technical Services Inc...................72

Mitsubishi Aircraft Corporation ........................67

Aerospace Welding ..........................................70

Diversified Aviation Services, Inc. ......................75

Mitsui & Co. USA Inc .......................................79

Aerotec International Inc. .................................70

MNX Global Logistics .......................................82

AeroTurbine Inc................................................81

Elbit Systems of America

Aeroxchange ...................................................75

Commercial Aviation-Kollsman.........................68

Nationwide Hospitality, Inc ...............................82

Aircraft Propeller Service, Inc. ...........................70

Embraer ...........................................................67

Northrop Grumman Navigation Systems ..........73

Airline Component Parts, Inc............................70

Emerald Media.................................................75

NSL Aerospace .................................................77

Airline Fabricare Systems LLC ...........................67

Emery Air Inc. ..................................................72

Airworthy Aerospace .......................................70

Empire Aerospace ............................................81

AMETEK Aerospace & Defense.........................70

EMTEQ ............................................................72

APPH Wichita, Inc. ...........................................70

ExxonMobil Corporation ..................................81

ARINC, Incorporated ........................................69

OAG Aviation/Official Airline Guide..................75 Pacific Propeller International ...........................73 Pacific Scientific Aviation Services Company .....73

ATR North America, Inc. ...................................67

FirstLab ............................................................81

Penton Media/ Air Transport World ..................80

Avcom Technik.................................................68

FlightSafety International .................................79

Perform Air International..................................73

Aveos Fleet Performance, Inc. ..........................70

Fokker Services Inc ...........................................72

Perrone Aerospace ...........................................67

Averett University .............................................80

Ford & Harrison................................................80

Phoenix Air Repair, Inc. ....................................74

Aviall a Boeing Company .................................76

Frank Crystal & Co. Inc.....................................81

Piedmont Aviation (Limco-Piedmont)................74

Avianor Inc. .....................................................67

PowerJet ..........................................................78

Aviation Exteriors Louisiana, Inc. (AvEx) ............80

GA Telesis CRG Southwest ...............................72

PPG Aerospace ................................................74

Aviation Inventory Resources ............................77

GECAS Asset Management Services .................77

Pratt & Whitney Canada Corporation ...............78

Aviation Network Services, LLC ........................70

Gentz Industries ...............................................72

Precision Aviation Group ..................................74

Aviation Turbines International, Inc. (ATI) ..........71

Goodrich Corporation ......................................72

Premier Aviation Overhaul ...............................74

Aviatron, Inc. ...................................................71

Associate Member Directory

Machida, Inc. ...................................................77

Professional Aircraft Accessories, Inc. ...............74

Avio-Diepen, Inc ..............................................77

Hansair Logistics Inc. ........................................77

Avion Graphics ................................................80

Hawker Pacific Aerospace ................................72

RAA Drug and Alcohol Testing Consortium ......76

Avmax Group Inc. ............................................71

HEICO..............................................................73

Ramco Systems ................................................82

Av-Reps, Component Repair & Overhaul ..........71

Hentzen Coatings, Inc. .....................................80

RCI Safety ........................................................76

Hotel Connections Ltd. ....................................75

RCM Aeroservices Ltd ......................................82

HRD Aero Systems, Inc. ....................................73

Regional Airline Consortium.............................76

Barfield Inc.......................................................71 Bill Thomas Associates, Inc. ..............................81

Rigid Lifelines ...................................................79

Bombardier Commercial Aircraft ......................67

INAir Aviation Services .....................................73

RIM Enterprises ................................................77

Burns & McDonnell ..........................................75

Inventory Locator Service, LLC ..........................81

Rockwell Collins ...............................................68 RUAG Aerospace Services GmbH .....................67

CAE .................................................................79

64

Jamaica Bearing Group ....................................77 RAA 2010 Annual Report

Associate Member Index by Category Saab ................................................................79

Aircraft Interiors/Furnishings

Airline Component Parts, Inc.........................70

Sabre Airline Solutions .....................................77

Airline Fabricare Systems LLC ........................67

Airworthy Aerospace ....................................70

Saft America, Inc..............................................74

Avianor Inc. ..................................................67

AMETEK Aerospace & Defense......................70

SATAIR USA, Inc. ..............................................77

Perrone Aerospace ........................................67

APPH Wichita, Inc. ........................................70

Saywell International Inc. .................................77

Schneller LLC ................................................67

Aveos Fleet Performance, Inc. .......................70

Schneller LLC ...................................................67

Torrington Distributors Inc. ............................67

Aviation Network Services, LLC .....................70

Seabury Consulting ..........................................76 Sky Harbour Aircraft ........................................80

Aviation Turbines International, Inc. (ATI) .......71 Airframe Manufacturers and Sales

Aviatron, Inc. ................................................71

Skyservice Business Aviation .............................74

ATR North America, Inc. ................................67

Avmax Group Inc. .........................................71

SNECMA..........................................................78

Bombardier Commercial Aircraft ...................67

Av-Reps, Component Repair & Overhaul .......71

Soundair Aviation Services ...............................74

Embraer ........................................................67

Barfield Inc....................................................71

Specmat Technologies, Inc. ..............................68

Mitsubishi Aircraft Corporation .....................67

Camtronics ...................................................71

Standard Aero .................................................74

RUAG Aerospace Services GmbH ..................67

Carlisle Interconnect Technologies/ECS ..........71

Starr Aviation ...................................................79

SuperJet International Spa ............................68

Central Flying Service, Inc..............................71

Sterling Courier................................................82

Chromalloy Gas Turbine ................................71

STG Aerospace, Inc. .........................................74

Avionics Manufacturers and Sales

Comtek Advanced Structures ........................71

STS Aviation Group ..........................................78

ACSS, An L-3 Communications

Comtek Advanced Structures ........................71

& Thales Co. ................................................68

Dallas Airmotive ............................................72

Aero-Mach Labs, INC. ...................................68

DCME Aerospace, Inc ...................................72

Avcom Technik..............................................68

Derco Aerospace, Inc. ...................................72

Elbit Systems of America

Discovery Air Technical Services Inc................72

Commercial Aviation-Kollsman ....................68

Emery Air Inc. ...............................................72

Rockwell Collins ............................................68

EMTEQ .........................................................72

Specmat Technologies, Inc. ...........................68

Fokker Services Inc ........................................72

Teledyne Controls .........................................68

GA Telesis CRG Southwest ............................72

Universal Avionics Systems Corporation ........68

Gentz Industries ............................................72

SuperJet International Spa................................68 TACOR, Inc. .....................................................74 Teledyne Controls ............................................68 Texas Air Composites .......................................74 Texas Pneumatics/Turbine Fuel Systems.............76 The Allen Groupe.............................................68 The Lundie Group ............................................76 The NORDAM Group .......................................75 Thrust-Tech Aviation, Inc. .................................75 Torrington Distributors Inc. ...............................67 Transform ........................................................76 Transportation Safety Apparel ..........................78 Tronair .............................................................79

Goodrich Corporation ...................................72 Cleaning and Maintenance Products 3M Company................................................68

HEICO...........................................................73

The Allen Groupe..........................................68

HRD Aero Systems, Inc. .................................73

Zokman Products Inc.....................................69

INAir Aviation Services ..................................73 Kamatics Corporation ...................................73

Unicorp Systems Inc. ........................................75 Universal Avionics Systems Corporation ...........68 U.S. Technical...................................................82

Hawker Pacific Aerospace .............................72

Communications ARINC, Incorporated .....................................69

Lufthansa Technik AERO Alzey GmbH ...........73 Meggitt Aircraft Braking Systems ..................73 Michelin Aircraft Tire.....................................73

Vision Aerospace, Inc. ......................................78 VLS Recovery Services ......................................82

Component Manufacturers/Repair/Overhaul/

Midwest Aero Support, Inc ...........................73

Modification/Sales and Service

Northrop Grumman Navigation Systems .......73 Pacific Propeller International ........................73

Absolute Aviation Services ............................69

Pacific Scientific Aviation Services Company ..73

Wencor............................................................78

Accel Aviation Accessories, LLC .....................69

Perform Air International ..............................73

Wings Financial Credit Union ...........................79

Accessory Overhaul Group, Inc......................69

Phoenix Air Repair, Inc. .................................74

World Courier ..................................................82

Accessory Technologies Corp ........................69

Piedmont Aviation (Limco-Piedmont).............74

World Fuel Services, Inc....................................79

ACE Applied Composites Engineering ...........69

PPG Aerospace .............................................74

Worthington Aviation ......................................78

Aero Instruments & Avionics, Inc. ..................69

Precision Aviation Group ...............................74

W.S. Wilson Corporation..................................78

Aero Maintenance Group .............................69

Premier Aviation Overhaul Center Inc. ...........74

Aero Parts Mart, Inc ......................................70

Professional Aircraft Accessories, Inc. ............74

Aero Precision Repair and Overhaul (A-PRO) ..70

Saft America, Inc...........................................74

Aero-Craft Hydraulics, Inc. ............................70

Skyservice Business Aviation ..........................74

Zodiac Services Americas..................................75

Aerosource, Inc. ............................................70

Soundair Aviation Services ............................74

Zokman Products Inc........................................69

Aerospace Dynamics .....................................70

Standard Aero ..............................................74

Aerospace Welding .......................................70

STG Aerospace, Inc. ......................................74

Aerotec International Inc. ..............................70

TACOR, Inc. ..................................................74

Aircraft Propeller Service, Inc. ........................70

Texas Air Composites ....................................74

Volvo Aero Services Corporation ......................75

XCELAR ...........................................................76

RAA 2010 Annual Report

65

Associate Member Directory

AAR Corporation ..........................................69

Associate Member Index by Category Component Manufacturers/Repair/Overhaul/

Engine Manufacturers and Sales

Bill Thomas Associates, Inc. ...........................81

PowerJet .......................................................78

Cascade Engineering Services, Inc. ................81

The NORDAM Group ....................................75

Pratt & Whitney Canada Corporation ............78

Crew Outfitters .............................................81

Thrust-Tech Aviation, Inc. ..............................75

SNECMA.......................................................78

Desser Tire & Rubber Co., Inc. .......................81

Modification/Sales and Service (cont’d)

Unicorp Systems Inc. .....................................75 Volvo Aero Services Corporation ...................75 Zodiac Services Americas...............................75 Consulting Services Accommodations Plus International (API) ......75

Empire Aerospace .........................................81 Financial Services/Leasing

FirstLab .........................................................81

Mitsui & Co. USA Inc ....................................79

Frank Crystal & Co. Inc..................................81

Saab .............................................................79

Inventory Locator Service, LLC .......................81

Wings Financial Credit Union ........................79

J&H Shipping Dba InXpress ...........................81

Aeroxchange ................................................75 Burns & McDonnell .......................................75

ExxonMobil Corporation ...............................81

Macquarie Aviation Capital Limited ..............78

Kenyon International Emergency Services ......82 Flight Training/Simulators

Kilfrost Incorporated .....................................82

Diversified Aviation Services, Inc. ...................75

CAE ..............................................................79

Lasership.......................................................82

Emerald Media..............................................75

FlightSafety International ..............................79

LodgeX Airline Solutions ...............................82

Hotel Connections Ltd. .................................75

MNX Global Logistics ....................................82

OAG Aviation/Official Airline Guide...............75

Ground Support Equipment/

Nationwide Hospitality, Inc ............................82

RAA Drug and Alcohol Testing Consortium ...76

Ground Services/Fuel

Ramco Systems .............................................82

RCI Safety .....................................................76

Clariant Corporation .....................................79

RCM Aeroservices Ltd ...................................82

Regional Airline Consortium..........................76

Rigid Lifelines ................................................79

Sterling Courier.............................................82

Seabury Consulting .......................................76

Tronair ..........................................................79

U.S. Technical................................................82

Texas Pneumatics/Turbine Fuel Systems .........76

World Fuel Services, Inc.................................79

VLS Recovery Services ...................................82

The Lundie Group .........................................76 Transform .....................................................76 XCELAR ........................................................76

World Courier ...............................................82 Insurance JLT Aerospace (North America) Inc.................79 Starr Aviation ................................................79

Technical Membership ConocoPhillips Shared Services Aviation ........82

Distributors Aero Hardware & Supply INC ........................76

Legal Services

Aerospace Products International, Inc............76

Crowell & Moring .........................................80

Aviall a Boeing Company ..............................76

Ford & Harrison.............................................80

Aviation Inventory Resources .........................77 Avio-Diepen, Inc ...........................................77

Organizations/Colleges/ Universities/

C & L Aerospace ...........................................77

Trade Associations

DAC International, Inc. .................................77

Averett University ..........................................80

GECAS Asset Management Services ..............77

Delta Connection Academy...........................80

Hansair Logistics Inc. .....................................77

Michigan Institute of Aviation

Jamaica Bearing Group .................................77

& Technology (MIAT) .....................................80

Machida, Inc. ................................................77 Magellan Aircraft Services .............................77

Paint and Markings

NSL Aerospace ..............................................77

Aviation Exteriors Louisiana, Inc. (AvEx) .........80

RIM Enterprises .............................................77

Avion Graphics .............................................80

Sabre Airline Solutions ..................................77

Hentzen Coatings, Inc. ..................................80

SATAIR USA, Inc. ...........................................77

Leading Edge Aviation Services .....................80

Saywell International Inc. ..............................77

Sky Harbour Aircraft .....................................80

STS Aviation Group .......................................78

Associate Member Directory

Transportation Safety Apparel .......................78 Vision Aerospace, Inc. ...................................78

Publications Penton Media/ Air Transport World ...............80

W.S. Wilson Corporation...............................78 Wencor.........................................................78 Worthington Aviation ...................................78

Specialized Services Aerosim Technologies ...................................81 AeroTurbine Inc.............................................81

66

RAA 2010 Annual Report

Aircraft Interiors/ Furnishings Airline Fabricare Systems LLC 4820 Clark Howell Hwy #C-1 Atlanta, GA 30349 (281) 414-6024 Fax: (404) 684-1570 Website: www.airlinefabricaresystems.com RAA Representative: Steve White [email protected] Airline Fabricare Systems is a partnership between two companies FELLFAB Corporation and AccuFleet International. Both companies are actively involved in providing interior solutions to the airline industry. These companies joined forces to provide comprehensive solutions to handle the interior needs of the airlines. From seat cover manufacturing, repair and refurbishment to flammability testing, onboard change outs and inventory management, Airline Fabricare Systems can provide a one stop shopping experience to handle all your interior needs.

Avianor Inc. 12405 Service Road A-2 Mirabel, Quebec J7N 1E4 Canada (450) 476-9075 ext.229 Fax: (450) 476-9292 www.avianor.com RAA Representative: Claude Coté [email protected] Avianor is a fully owned Canadian company with expertise in manufacturing, repairs and refurbishing of aeronautical equipment. Avianor specializes in the fabrication of interior components such as galleys, catering equipment, built in elements, crew seats along with a multitude of custom made products. In addition to manufacturing abilities, Avianor also distributes a complete line of aircraft maintenance products. Avianor takes pride in being a cabin integrator to numerous major airlines. In this end, Avianor stocks a large inventory of parts and components and has a customer service team in place to procure what is generally not held in inventory or is simply not readily available. We specialize in locating difficult to find items.

Perrone Aerospace

RAA 2010 Annual Report

and Alenia Aeronautica, Italy. The new ATR generation (the ATR 42-600 and ATR 72-600) is an efficient, comfortable and cost-effective family of aircraft, and is the most successful turboprop aircraft in production today. ATR’s headquarters is in Toulouse with three regional centers: Washington D.C., Bangalore, and Singapore as well as a sales office in Beijing. The President of ATR North America is Guillaume Gasparri.

Schneller LLC

Bombardier Commercial Aircraft

6019 Powdermill Road Kent, OH 44240 (330) 676-7125 Fax: (330) 673-6374 www.schneller.com RAA Representative: Barbara Keener [email protected] Schneller is a global leader in the development and manufacture of engineered decorative laminates and non-textile floor coverings for transportation and architectural industries. We serve aviation, rail, interior decor and display manufacturers, providing custom design, color matching, materials selection, continuous and sheet production from our ISO 9001 certified facilities. Our expanding palette of new materials and constructions provides customized solutions for today’s demanding designs including, enhanced visual ambiance and brand building, safety and cost-effectiveness. A Schneller hallmark is our ability to provide fast turnaround in meeting customer deadlines and to offer economical, minimum orders.

123 Garratt Boulevard, M/S N15-01/S N15-01 Toronto, Ontario M3K 1Y5 Canada (416) 373-7883 Fax: (416) 373-5533 www.aero.bombardier.com RAA Representative: Phillipe Poutissou [email protected] Bombardier Commercial Aircraft is a world leader in the design and production of aircraft that seat up to 145 passengers. Its mission is to provide a complete range of commercial aircraft optimized for best-inclass efficiency with the highest level of customer service. The product portfolio is comprised of three commercial aircraft families: for short-haul operations, the 70- to 80- seat Q400 NextGen airliner is a fast, fuel-efficient and lower-emission large turboprop. For medium-haul applications, the CRJ NextGen family of aircraft is a benchmark for regional jet efficiency in the 60- to 100-seat segment. For longer routes, the CSeries CS100 and CS300 airliners are the world’s newest and most advanced single-aisle aircraft designed specifically for comfort and setting new standards in technology, fuel efficiency and reduced environmental impact. See our advertisement back cover.

Torrington Distributors Inc. 43 Norfolk Street Torrington, CT 6790 (860) 482-4464 Fax: (860) 482-8337 www.torringtondistributors.com RAA Representative: Keith Whitehill [email protected] Torrington Distributors is a licensed aftermarket provider for cut and sewn parts for one of the worlds leading seating product groups. Spare procurement on product may now be facilitated directly with the OEM provider at favorable costing with no certification amendments. We offer cut and sewn products sanctioned by FAA25.853.

Airframe Manufacturers and Sales ATR North America, Inc. 45195 Business Court, Suite 450 Dulles, VA 20166 (571) 203-6900 Fax: (571) 203-6903 www.atraircraft.com RAA Representative: Kelly Creamer [email protected] ATR, Avions de Transport Regional, is a joint venture of two leading European aircraft manufacturers: EADS, France,

Embraer 276 Southwest 34th Street Ft. Lauderdale, FL 33315 (954) 359-3700 Fax: (954)359-4783 www.embraer.com RAA Representative: Gordon Preston [email protected] Embraer is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the United States. Founded in 1969, the Company designs, develops, manufactures and sells aircraft for the commercial aviation, executive aviation, and defense segments. The Company also provides after sales support and services to customers worldwide. See our advertisement inside front cover.

Mitsubishi Aircraft Corporation 2-15, Oye-cho, Minato-ku, Nagoya, Aichi 455-8555 Japan +81-52-611-2210 Fax: 81-52-611-2217 www.mrj-japan.com RAA Representative: Reiko Iechika [email protected] Mitsubishi Aircraft Corporation has been established after the program launch of the MRJ (Mitsubishi Regional Jet) in March 2008. MRJ is the next generation regional jet to be developed based on the technical maturity and confidence Mitsubishi Heavy Industries, Ltd.(MHI) has achieved over the years through developing and producing both military and commercial aircraft. The aircraft will achieve the best combination of operating economy and cabin comfort. See our advertisement page 10.

RUAG Aerospace Services GmbH P.O. Box 1253 Airfield Oberpfaffenhofen Wessling, D-82231 Germany +49 8153 302097 Fax: +49 8153 302303 www.ruag.com RAA Representative: Hubert Seher [email protected] RUAG Technology Group is an internationally acting Aerospace and Defence company wholly owned by the Swiss confederation. It is organized in six divisions: Space, Aviation and Technology as well as Electronics, Land Systems and Ammunitions. The Group’s holding company is located in Berne (Switzerland). RUAG’s production centres are located in Switzerland, Germany, Austria, Sweden, Hungary and the US, and employ around 7,000 workers. The division RUAG Aviation is manufacturing the revived Do 228 New Generation 19-seater aircraft. The completely modernized aircraft is evidenced by approx. 350 modifications. While fuselage, wings and tail unit are manufactured by Hindustan Aeronautics Limited (HAL) in Kanpur (India) and then transported to Oberpfaffenhofen near Munich, where RUAG carries out aircraft final assembly and outfitting, the most visible changes are the complete new digital glass cockpit, up-to-date navigation system, new five-bladed composite propeller, lateral winglets, new cabin layout with new comfort seats. The new Do 228 NG features excellent flight characteristics such as short-takeoff capability, high payload and long range as well as its capability to take-off and land from unpaved runways with limited ground support services.

67

Associate Member Directory

182 Riverside Drive Fultonville, NY 12072 (518) 853-4300 Fax: (518) 853-4333 www.perroneaero.com RAA Representative: Billy Perrone [email protected] Perrone Aerospace is a full-service designer and fabricator of performance leathers and textiles for the aerospace market. America’s only laser-guided, eater-jet cut parts process guarantees 100% Q.C. inspected dresscover kits, and lower per-pax cost at a firm price. We manufacture lightweight, full-

strength soft goods like FeatherWEIGHT™ Leather and burn-resistant SummaTex. Perrone leathers and textiles are AS9100 and ISO 2001 compliant. Our FAA 145, EASA approved repair station V1VR130X refurbishes and repairs leather dress covers. Original creative services feature over 100 gaufrage patterns by famed designer Daniel Duross. A full line of cleaning and maintenance-care chemicals round out Perrone’s offerings.

Airframe Manufacturers and Sales (cont’d)

Avionics Manufacturers and Sales

SuperJet International Spa

ACSS, An L-3 Communications & Thales Co.

Associate Member Directory

Via Delle Industrie, 82 Marcon - Venice, AE 30020 Italy +39 041 5962 605 Fax: (041) 596-2709 www.superjetinternational.com RAA Representative: Giacomo Perfetto [email protected] US office 1625 I Street, NW Suite 1200 Washington, DC 20006 (202) 292-2641 RAA Representative: John Buckley [email protected] SuperJet International, based in Venice, Italy, is a joint venture between Alenia Aeronautica, a Finmeccanica company (51%) and Sukhoi Holding (49%), is in charge of marketing, sales, customization and delivery of the Sukhoi Superjet 100 regional jet in Europe, the Americas, Oceania, Africa and Japan, as well as of worldwide aftersale support. SuperJet International is also responsible for the design and development of VIP and cargo variants. A SuperJet International branch is already active in Moscow, together with sales offices in Toulouse, France and Washington, DC, USA. Designed, developed and built by Sukhoi Civil Aircraft Company (SCAC), the Sukhoi Superjet 100 family is comprised of 78- and 98-seaters in basic (SSJ100/95B and SSJ100/75B) and longrange (SSJ100/95LR and SSJ100/75LR) configuration. The SSJ100 is the most advanced and environmentally friendly new generation regional jet. Superior technical and operational characteristics make SSJ100 a fully marketable and competitive product – cost-effective, easy to operate and maintain. SSJ100 is a conceptually new platform designed specifically for a 100-seat segment offering the most efficient combination of regional efficiency with mainline capabilities. The first SSJ100 was rolled out from SCAC’s final assembly shop at Komsomolsk-on Amur on September 26, 2007. First flight was successfully accomplished last May 19, 2008.

68

19810 N. 7th Avenue Phoenix, AZ 85027 (623) 445-7000 Fax: (623) 445-7001 www.acssonboard.com RAA Representative: Steve Henden [email protected] ACSS, an L-3 Communications & Thales Company, is a leader in safety avionics systems that increase safety, situational awareness and efficiency for aircraft operators. Based in Phoenix, its products include the TCAS 3000SP and TCAS 2000 traffic alert and collision avoidance systems; a family of Mode S transponders; the T3CAS and T2CAS integrated surveillance systems; and TAWS+, a stand-alone terrain awareness warning system. The ACSS portfolio also includes a suite of ADS-B software solutions for pilots operating in the airport vicinity called SafeRoute. More than 45,000 units of ACSS product are operating in commercial, corporate and military aircraft.

Aero-Mach Labs, INC. 7707 E Funston Wichita, KS 67207 (316) 682-7707 Fax: (316) 682-3418 www.aeromach.com RAA Representative: Craig W Harris [email protected] Some of the greatest names in aviation depend on Aero-Mach Labs for aircraft instruments and fuel system components. Founded in 1971, in Wichita, Kansas, Aero-Mach has become one of the industry’s most recognized and trusted sources for aircraft instrument repair and overhaul. As a manufacturer of instruments and cabin display signs, Aero-Mach offers a world-class measure of quality assurance to every customer we serve.

Avcom Technik 8400 NW 30th Terrace Miami, FL 33122 (305) 436-0300 www.avcomtechnik.com RAA Representative: Jaime Oubina [email protected] Avcom Technik has spent over 20+ years in dedication to provide our customers with tailor-made cost effective solutions of avionics to repair and overhaul to component level. At Avcom Technik, we provide our customers with outstanding quality service reliability, adaptability and cost effectiveness.

Elbit Systems of America Commercial Aviation-Kollsman 220 Daniel Webster Highway Merrimack, NH 03054-4844 (603) 913-9532 Fax: (603) 886-2207 www.kollsman.com RAA Representative: Steven White [email protected] Kollsman is a leading provider to both the Commercial Airline and Business Aircraft Industries of Enhanced Vision Systems, Flight Displays, Cabin Pressurization Systems, Test Equipment, Head-Up Displays, and Aircraft Instrumentation.

Rockwell Collins 400 Collins Rd NE, MS 124-302 Cedar Rapids, IA 52498 (319) 295-8075 Fax: (319) 295-9374 www.rockwellcollins.com RAA Representative: Jackie Kruser [email protected] Rockwell Collins is a pioneer in the design, production and support of innovative solutions for our customers in aerospace and defense. Working together, our global team shares a vision to create the most trusted source of communication and aviation electronics solutions, applying insight and foresight to help our customers succeed. See our advertisement page 62.

Specmat Technologies, Inc. 215 Dunavant Drive Rockford, TN 37853 (865) 609-1411 Fax: (856) 609-1911 www.hr-smith.com RAA Representative: Randy Wallen [email protected] Specmat Technologies, Inc., the North American subsidiary of the United Kingdombased H.R. Smith Group of Companies, has been a leading manufacturer of airborne antennas, conductive sealing gaskets, electro-static dischargers, personal locator beacons, emergency locator transmitters, crash position indicators, and various avionic test sets world-wide since 1965.

Teledyne Controls 502 Continental Blvd El Segundo, CA 90245 (310) 765-3630 www.teledyne.com Elaine Zamba [email protected]

Universal Avionics Systems Corporation 3260 East Universal Way Tucson, AZ 85706-5022 (520) 295-2300 Fax: (520) 295-2395 www.uasc.com RAA Representative: Scott Campbell [email protected] Universal Avionics manufactures avionics equipment including WAAS/SBAS FMS;

Flat Panel Displays; Synthetic Vision; TAWS; Application Server Unit; Cockpit Voice/Flight Data Recorders; UniLink; AHRS and Radio Control Units. Universal Avionics offers systems designed for the cockpit from the pilot’s perspective that exceed emerging communications and navigation requirements.

Cleaning and Maintenance Products 3M Company 3M Center, Bldg. 223-1N-14 St. Paul, MN 55144-1000 (651) 736-2415 Fax: (651) 737-2275 www.3M.com/aerospace RAA Representative: Paul Neary [email protected] 3M is a leading supplier to the global aerospace industry, providing innovative products and solutions to OEMs and MROs in the commercial, business, general, and military aviation industries. 3M has more than 30 major technology and product platforms, as well as technical support, sales and distribution networks that can help industry leaders stay competitive. 3M products include adhesives and tapes; abrasives; electronic materials and equipment; supply-chain software and services; primers and coatings; protective, decorative and reflective films and thousands of other ways to make aerospace operations more effective, profitable, safe and efficient.

The Allen Groupe 4215 Lindy Circle Orlando, FL 32827 (561) 601-7806 Fax: (407) 825-6910 www.allengroupe.com RAA Representative: Leandro Bacaltchuk [email protected] The Allen Groupe is an international cleaning company providing our signature Worry Free Experience to commercial and private aviation companies worldwide. We currently serve 16 locations, supporting over 70 airports in the United States, as well as 3 locations in Europe and we continue to be invited to add locations and services quarterly. Beyond our commercial and private divisions, we have international operations, trade shows, special forces, and training. Many man-hours, trials, and tribulations have gone into making The Allen Groupe what it is today. We have done much research and secured many partnerships in the cleaning and aviation industries to ensure our services are preferred among the top aviation companies in the world. We understand long-term investment over short-term savings. Furthermore, we know the importance of providing your passengers a pleasant and clean flying experience and work nightly to achieve this goal.

RAA 2010 Annual Report

Zokman Products Inc.

Absolute Aviation Services

Accessory Overhaul Group, Inc

1220 East Gump Road Fort Wayne, IN 46845-9794 (260) 637-4038 Fax: (260) 637-5031 www.zok.com RAA Representative: Rick Parker [email protected] Zokman Products Inc. distributes the ZOK 27 & ZOK mx gas path cleaners in North America, South America and the Caribbean markets. ZOK 27 & ZOK mx are both water-based, biodegradable, nontoxic cleaners.

8122 West Pilot Drive Spokane International Airport Spokane, WA 99224 (509) 747-2904 Fax: (509) 747-2904 www.absoluteaviation.com RAA Representative: Al Garr [email protected] Absolute Aviation Services is the winner of the A.F.A. Governors Aerospace Company of the Year Award in 2008 for Washington State. Absolute Aviation is a FAA approved Part 145 Repair Station, worldwide provider of component maintenance, repair, overhaul, and engineering services for commercial aviation. Absolute’s cost-control solutions, ranging from electrical, electronic, and accessory repairs to reliability and value-added engineering services, allow us to provide innovative product improvement solutions around the globe. Absolute Aviation offers valueadded engineered solutions such as DER and PMA/STC repairs, to significantly reduce the expense for standard component repairs and convert the biggest highcost and high-removal expendable items into repairable-type components. Absolute’s product improvement approach has a proven track record of reducing Mean Time Between Failure (MTBF) and Cost Per Flight Hour (CPFH) on Rotable, Repairable, and Expendable components. Absolute Aviation is a trusted product improvement repair solution for many airline industry leaders such as Empire, Mountain Air Cargo, Calm Air, FedEx Feeder, Delta, American, and Allegiant. Located in Spokane, Washington, Absolute Aviation began operations in 2004 and has grown into a shared 20,000 square foot state-of-the-art research and repair facility housing 25 full-time employees. For more information about Absolute Aviation’s product improvement and repair solutions, visit absoluteaviation.com or call 509-747-2904.

PO Box 925 Griffin, GA 30224 (678) 692-2001 Fax: (678) 692-2003 www.aogatlanta.com RAA Representative: Ron Byrd [email protected] Accessory Overhaul Group’s repair facilities are outfitted with the latest equipment, experienced technicians and a well-stocked parts department to ensure customers receive quality products and on-time delivery. AOG is an FAA and EASA certified Repair Station that gives the customer good value.

Communications ARINC, Incorporated 2551 Riva Road MD 6-3525 Annapolis, MD 21401 (410) 266-4435 www.arinc.com RAA Representative: Karla Cadden [email protected] ARINC was formed nearly eight decades ago to provide reliable communications to the airlines. Today, we’re a solutions driven company with end-to-end capabilities in the commercial, defense, and government industries alike. We provide communications, engineering, and integration services to deliver mission-critical solutions around the globe. From helping nearly 10,000 aircraft take off and land each day, to helping move 350 million people through airports each year to reverse engineering obsolete parts to keep mature aircraft in the sky to helping first responders communicate more effectively. We deliver the right people for the right solution at the right time. ARINC is headquartered in Annapolis, Maryland, and operates key regional offices in London and Singapore, with over 3,200 employees worldwide. ARINC is ISO 9001:2000 certified.

Component/Manufacturers/ Repair/Overhaul/Modification Sales and Services AAR Corporation

RAA 2010 Annual Report

ACE Applied Composites Engineering 705 S. Girls School Rd Indianapolis, IN 46231 (317) 243-4225 Fax: (317) 243-4227 www.appliedcomposites.com RAA Representative: Raleigh Engle [email protected] ACE has celebrated over 25 years of serving the composites industry. We are AS9100, ISO 9001 an FAA repair station (#E1GR091O), as well as EASA approved. We specialize in engineering, manufacturing and repairing composite structures. ACE is experienced in dealing with military, commercial and corporate aerospace/aviation needs. Our tooling, engineering and experience in pre-preg, wet-lay and metal bonding allow us to respond to virtually any requirement. ACE is a fully vertical composite shop which can support your needs from engineering, design, prototyping and pre-production to full manufacturing needs. We produce and repair parts that are one off pieces through numbers in the thousands. PMA and DER needs are readily met and all tooling used is designed and built in house. We have dedicated Aviation Support personnel

Aero Instruments & Avionics, Inc. 7290 Nash Road North Tonawanda, NY 14120 (716) 694-7060 Fax: (716) 694-7594 www.aeroinst.com RAA Representative: Dave Tripp [email protected] Aero Instruments & Avionics, Inc has been serving the airlines industry since 1968. Throughout this period we have earned a worldwide reputation for supplying unparalleled quality and customer service for both Regional and Commercial aircraft operators. Our facilities offer complete repair and overhaul services for instruments, avionics, gyros, autopilots, and accessories using state-of-the art ATE test stations. We are an authorized warranty and service center for the complete line of L3 Communications Recorders, and can provide complete readout services, loaners and exchanges. Aero Instruments & Avionics is also an authorized Class \”\”E\”\” service provider for Bombardier CRJ and Dash-8 series aircraft. We have been named an Authorized Maintenance Center by Goodrich Lighting Systems. For more detailed information about our company please visit www.aeroinst.com or contact one of our friendly customer service representatives. See our advertisement page 28.

Aero Maintenance Group 2200 NW 84th Avenue Miami, FL 33122 (305) 436-5464 Fax: (305) 436-6064 www.aerotechnologies.net RAA Representative: Peter Metzger [email protected] The Aero Maintenance Group (AMG) of companies is recognized as a quality provider of aerospace repair and parts support services. AMG’s component and accessory repair station, Aero Technologies, Miami, FL focuses on the repair of hydraulic, pneumatic, electro-mech and avionics. AMG Precision Electronics, Atlanta, GA is a leading electronic and instrument repair provider as well as other components and accessories for ERJ, CRJ, ATR and other regional aircraft. Flite Components, Dallas, TX specializes in actuators, starter generators, composites and structural repairs. AMG Air-Pro provides interior and safety equipment refurbishment and parts support.

69

Associate Member Directory

1100 N Wood Dale Road Wood Dale, IL 60191 (405) 218-3033 Fax: (405) 218-3614 www.aarcorp.com RAA Representative: Michelle Frydrych [email protected] Total regional aircraft support services covering: Airframe Maintenance, Modification and Refurbishment Services, Component MRO, Landing Gear MRO, Supply Chain Programs, Engineering Services Engine Parts Aircraft Sales & Leasing.

Accel Aviation Accessories, LLC 11900 Lacy Lane Ft Myers, FL 33966 (239) 275-8202 Fax: (239) 275-7311 www.accelaviation.com RAA Representative: Gary DeLuca [email protected] Accel Aviation Accessories, LLC., established in 1996, is an integral business unit of the B&E Group. Our dedicated management team has more than 80 years combined aviation experience ranging from repair station level to major air carrier. Among our wide range of capabilities for Fuel Components, Accel specializes in the Fuel Controls and Main Fuel Pumps for the CF34-3, CF34-8 and PW100 series engine types. We appreciate our customers and work very hard to exceed their expectations.

Accessory Technologies Corp 219 Central Ave Farmingdale, NY 11735 (631) 753-2282 Fax: (631) 753-2407 www.atcny.com RAA Representative: Matthew Mazzilli [email protected] Accessory Technologies Corp is an FAA/ EASA approved repair facility. We are also ISO 9001, 2 and 3 compliant. We service Pneumatic valves, electro mechanical actuators and electrical components such as fans and APU starters. Our philosophy is to lower our clients cost per flight and increase the on wing time of the component. We are able to accomplish this with our focused capability and adept technical staff. We service components on the B727, 737, 747, 757, 767, 777, DC8, DC9, DC10, MD80, MD90, MD11, A300, A318, 319, 320, EMB120, ERJ135, ERJ145, AND CRJ200.

in house to respond to your needs. ACE looks forward to offering you the best quality, turn-times, pricing and service available.

Component/Manufacturers/ Repair/Overhaul/Modification Sales and Services (cont’d) Aero Parts Mart, Inc 4205 Stadium Dr STE 310 Fort Worth, TX 76133 (817) 923-2894 Fax: (817) 923-2896 www.apmparts.com RAA Representative: Steve Bowen [email protected] Aero Parts Mart manufacturers and distributes FAA-PMA approved parts for regional aircraft.

Aero Precision Repair and Overhaul (A-PRO) 580 South Military Trail Deerfield Beach, FL 33442 (954) 428-9500 Fax: (954) 428-2502 www.aero-precision.com RAA Representative: Wendy Cohen [email protected] A-PRO is an OEM affiliate that repairs and overhauls landing gear, hydraulic components and flight controls on the ATR 42/72, Embraer 135-145, the Piaggio P-180 and all Dassault Falcon model aircraft.

Aero-Craft Hydraulics, Inc. 392 North Smith Ave. Corona, CA 92880 (951) 736-4690 Fax: (951) 736-4699 www.aero-craft.com RAA Representative: Milan “Andy” Andreides [email protected] ISO 9001:2008 REGISTERED Aero-Craft Hydraulics, Inc. is one of the most reputable full service FAA and EASA Repair Stations in the industry, which specializes in the repair and overhaul of Inline Series Pumps, Main Engine Pumps, Bent Axis Motors, Electrical Motor Pumps, Solenoid Valve Assemblies (Eaton Aerospace Warranty Repair Station), Actuators, Valves, Reservoirs, AC Electrical Stator Winding and Cargo PDUs. 46 Years of Experience on Hydraulic Aircraft Components makes us experts in the field serving the Airline Component Industry in ATA Chapters 25, 27, 28, 29, 32, 36, 52 & 78. See our advertisement page 60.

Associate Member Directory

Aerosource, Inc. 390 Campus Drive Somerset, NJ 08873-1102 (732) 469-9300 Fax: (435) 574-0119 www.aerosourceinc.com RAA Representative: Robert Rist [email protected] Aerosource is a unique component repair and overhaul facility with state of the art equipment for the repair and overhaul of Ram Air Turbines (RATs) and Air

70

Driven Generators (ADGs). Aerosource also has years of experience with electric power generation components such as CSDs, IDGs and generators, in addition to various fuel, hydraulic, pneumatic and electro-mechanical components. Our capabilities for regional airliners include all regional jets and turbo aircraft, as well as other commercial and military aircraft manufactured by Airbus, Boeing, Grumman and Lockheed.

Aerospace Dynamics 4906 Patch Road Orlando, FL 32822 (321) 235-7368 Fax: (321) 226-5444 www.adiaero.com RAA Representative: Albert Arce [email protected] The leader in customer satisfaction for service you can count on, the services include hydraulic, mechanical, pneumatic and electrical accessories. Our repairs offer a two-year warranty with the best value, reliability and service. Our facility is based in Orlando, FL. Certifications include FAA/EASA and ISO.

Aerospace Welding 890 Michele-Bohec Blainville, Quebec J7C 5E2 Canada (450) 435-9210 Fax: (450) 435-7851 www.aerospacewelding.com RAA Representative: Michel Dussault [email protected] Aerospace Welding, Inc., with over 20 years of experience, is a specialist in the repair of mechanical and structural components on all types of aircraft, ranging from small twin engine to large turboprops and jet aircraft. Component Repairs: Engine hot section, APUs, exhaust systems, jet pipes, ducting, tubing, engine mounts, leading gears, heaters, tanks, tracks, rings, blankets, heat shields, etc. Processes: Full range of welding, such as seam, spot; orbital, Mig, tig, electronic beam; leading edge robotic plasma flame spray system; NDT; machining; sheet metal repairs and fabrication. Engineering (in-house): Structural engineer for design of repair schemes, metallurgical engineer for welding and plasma, and flame spray. Approvals: Transport Canada (FAA Equivalent), JAA, ISO 9002.

well and Hamilton Sundstrand Auxiliary Power Units. Extensive in-house capabilities include repair of piece parts/ components, LRUs, ACMs and Generators. One stop shopping for your APU and APU related component needs. Aerotec offers T&M or PBH services, APU sales and lease support.

Aircraft Propeller Service, Inc. 290 Larkin Drive Wheeling, IL 60090 (800) 323-4130 Fax: (847) 541-0176 www.aircraftpropeller.com RAA Representative: J.P. DeJoris [email protected] A dedicated airline support facility specializing in propellers, governors and accessories since 1953. We continue to provide service and sales support for Dowty, Hamilton Sundstrand, Hartzell, McCauley, BFG, Woodward, Rapco, Lermer and MAPCO products. Recently, our capabilities have expanded to the service of wheels, brakes and landing gear. These components will be serviced with the same attention to detail and quality that our long established reputation has been built on. Our specialty is the customers.

Airline Component Parts, Inc. 1111 Stanley Drive Euless, TX 76040 (817) 354-4144 Fax: (817) 354-1667 RAA Representative: Terry Robe [email protected] Airline Component Parts, Inc. tests, repair/ overhaul consumables such as temperature/pressure switches/sensors, wire harnesses and communications (headsets, microphones).

sor suites; airborne data management; AMPHION arc fault protection-detection & power distribution; Cooling/heating/ ventilating environmental control systems; Motors, fans, blowers, heaters, heat exchangers, emergency generators, solid-state circuit breakers, fault detection devices, power-conversion-units, hydraulic pumps, flap motors, starter generators; GCU.

APPH Wichita, Inc. 1445 Sierra Drive Wichita, KS 67209 (316) 943-5752 www.apphwichita.com RAA Representative: Scott Toom [email protected] APPH Wichita designs, manufactures and supports hydraulic, mechanical, electromechanical and landing gear components and systems for the general aviation and regional aviation market.

Aveos Fleet Performance, Inc. 2311 Alfred Nobel, BAN3 Zip 8064 Saint Laurent, QC H4S 2B6 Canada (703) 723-8611 www.aveos.com RAA Representative: Ben Vater [email protected] Aveos is a full-service MRO provider of airframe, engine, component and maintenance solutions. From facilities across Canada and in El Salvador, we provide integrated service solutions to over 100 customers, while focusing on building a robust network of strategic alliances. Approximately 4,500 employees are committed to a tradition of providing world-class quality and expertise to customers across the Americas.

Airworthy Aerospace 2020 O’Neil Rd. Hudson, WI 54016 (715) 386-0969 Fax: (715) 386-0691 www.airworthy.aero RAA Representative: John Wilber [email protected] Airworthy Aerospace is a solution provider to the airline industry providing repair and overhaul capabilities on, but not limited to: crew seats, F/A seats, passenger seats, ovens, coffee makers, life vests, rafts, batteries, galley carts, and wheels and brakes.

Aerotec International Inc.

AMETEK Aerospace & Defense

3007 Chambers Street Phoenix, AZ 85040 (602) 253-4540 x104 Fax: (602) 252-0395 www.aerotecinternational.com RAA Representative: Colin Fairclough [email protected] Phoenix, Arizona-based, Aerotec International Inc. is the largest independent company to specialize in the Maintenance, Repair and Overhaul of Honey-

50 Fordham Road Wilmington, MA 1887 www.ametekaerodefense.com RAA Representative: Dale Gobeille [email protected] 24-hour worldwide AOG and aftermarket services through its Distribution Warehouse and Support Centers with a global network of authorized service centers to better serve customers locally. Manufacturer of engine/airframe sen-

Aviation Network Services, LLC 2000 Sullivan Road Ste H-M Atlanta, GA 30337 (770) 997-1576 Fax: (770) 997-1578 www.aviationnetwork.net RAA Representative: W. Rex Lee [email protected] We are a world leader in providing aircraft interior/component solutions. ANS is an FAA certified 145 Repair Station offering our customers a 24-hour, 7-day-a-week AOG service. We provide a variety of services along with its products to meet customer needs. With our team of professionals, the company’s broad range of in-house capabilities encompasses program management, engineering, repair/ overhaul, acquisition, and certification. We offer our customers reduced lead times, turnkey solutions and competitive pricing and quality workmanship. EASA. Approved 145.6175! We specialize in PSU Interior Modifications; Fleet wide upgrades with hard to find components.

RAA 2010 Annual Report

Aviation Turbines International, Inc. (ATI)

Av-Reps, Component Repair & Overhaul

836 Texas Court O’ Fallon, MO 63366 (636) 978-5300 Fax: (636) 978-5306 www.atiengines.com RAA Representative: Ed Martin [email protected] ATI is a repair and overhaul facility for the Pratt & Whitney JT12 and JT15D and GE CF700 and CJ610 engines as well as the Sundstrand and Honeywell APUs. Additionally, ATI has capabilities to overhaul fuel and oil components and has a full machine shop including CNC mills and lathes. ATI maintains a registered ISO9001:20008 Quality Management System and is an FAA Certified Repair Station with EASA approval.

6245 Danville Road Mississauga, ON L5T 2H7 Canada (905) 790-0244 Fax: (905) 790-3957 www.av-reps.com RAA Representative: Robert Takacs [email protected] Av-Reps, Component Repair & Overhaul is a Canadian company, dedicated to providing our customers with component overhaul support for Airbus, Boeing, & Lockheed commercial aircraft as well as Bombardier and Challenger aircraft. With many years of experience in the R & O of aircraft components and accessories, Av-Reps is able to provide our customers with exceptional customer service, high reliability, quick TAT and expertise you require in all aspects of component support. We also provide component sales & exchanges to support your organization. Our facilities feature extensive tooling and equipment necessary to meet the OEM demands of your overhaul requirements of Hydraulic, Mechanical, Electrical and Pneumatic components. Av-Reps is a Transport Canada Approved Maintenance Organization and also holds EASA & Bombardier approvals. The Canadian Aviation Maintenance Council recognizes our employees training and technical skills. Please visit our website for more information at www.av-reps.com.

Aviatron, Inc. 25 Customs Drive South Burlington, VT 5403 (802) 865-9318 Fax: (802) 862-9707 www.aviatron.com RAA Representative: Gregory Donahue [email protected] With over 27 years experience, Aviatron is an air cycle machine specialist. Our capabilities also include Overhaul/Repair of Fuel Pumps, Hydraulic Pumps, Fuel/ Hydraulic/Pneumatic Valves and Regulators, Power Generation Components and Electronic Control Units. Aviatron has an active PMA and DER development program that is currently delivering proven operational cost savings for Bombardier CRJ, DHC-8 and Fokker 50 operators. Aviatron is an FAA/EASA approved repair station. See our advertisement page 30.

Avmax Group Inc.

RAA 2010 Annual Report

Carlisle Interconnect Technologies/ECS 5300 W. Franklin Dr Franklin, WI 53132 (414) 421-5300 www.ecsdirect.com RAA Representative: Raymond Frelk [email protected] ECS Provides: ARINC Trays, shelf assemblies, and integrated rack systems.

Central Flying Service, Inc. 1501 Bond Street Little Rock, AR 72202 (501) 975-9613 Fax: (501) 375-7274 www.central.aero RAA Representative: William Wise [email protected] Airline Component Division: Central’s Airline Component Division has a flawless record of on time and cost efficient service with a worldwide reputation for experience and expertise. We offer high quality and reliable sheet metal and welding repairs for the regional airlines, as well as the private and corporate sectors. Maintaining an FAA Approved Controlled Capabilities List allows for the continuous additions of new parts as our customers and the airline industry dictates. Central has recently expanded its capabilities with a Conventional / CNC Machining and Composite facility providing a broad range of new services. This new addition has research and development programs for Supplemental Type Certificates (STC) and Parts Manufacturing Authorizations (PMA) projects to provide our customers with cost effective alternatives.

Chromalloy Gas Turbine 330 Blaisdell Road Orangeburg, NY 10962 +33 1 344 03619 www.chromalloy.com RAA Representative: Ray Reman [email protected] Chromalloy is the world’s largest indepen-

dent supplier of technologically advanced repairs, coatings, and FAA approved replacement parts for gas turbine airfoils and other critical engine components for airlines, military and industrial turbine applications. The only supplier of engine replacement parts with complete design, casting and machining capability, Chromalloy has more than 30 operations and sales offices around the world, and has joint ventures and strategic partnerships in the commercial aircraft and industrial turbine engine markets.

Comtek Advanced Structures 3420 South 7th Street Phoenix, AZ 85040 (905) 331-8121 ext. 286 Fax: (905) 331-8125 www.comtekadvanced.com RAA Representative: Bryce Dougan [email protected] Comtek Advanced Structures specializes in the repair, manufacturing and engineering of aircraft structural and interior parts made from advanced composite materials. Comtek’s repair station provides a wide range of composite, sheet metal structural and interior repairs to transport category aircraft including regional jets and turboprops; corporate jets; and narrow-body Boeing and Airbus aircraft. Comtek is also an approved supplier to Goodrich Corporation, providing manufactured parts for the Airbus A380 program and the Embraer ERJ-170/190 programs. Comtek’s manufacturing capabilities include designing and manufacturing advanced composite products for premier customers like Bombardier, Pratt & Whitney, General Electric, Honeywell, DRS and others.

Comtek Advanced Structures 3420 South 7th Street Phoenix, AZ 85040 (905) 331-8121 ext. 286 Fax: (905) 331-8125 www.comtekadvanced.com RAA Representative: Bryce Dougan [email protected] Comtek Advanced Structures specializes in the repair, manufacturing and engineering of aircraft structural and interior parts made from advanced composite materials. Comtek’s repair station provides a wide range of composite, sheet metal structural and interior repairs to transport category aircraft including regional jets and turboprops; corporate jets; and narrow-body Boeing and Airbus aircraft. Comtek is also an approved supplier to Goodrich Corporation, providing manufactured parts for the Airbus A380 program and the Embraer ERJ-170/190 programs. Comtek’s manufacturing capabilities include designing and manufacturing advanced composite products for premier customers like Bombardier, Pratt & Whitney, General Electric, Honeywell, DRS and others.

71

Associate Member Directory

380 McTavish Road NE Calgary, Alberta, AB T2E 7G5 Canada (403) 291-2464 Fax: (403) 735-4972 www.avmax.ca RAA Representative: Don Parkin [email protected] The Avmax Group of companies – Avmax Calgary, Avmax Montana, Western Avionics, Avmax International Aircraft Leasing and Regional 1 Airlines – a complete solution for maintenance, modifications, avionics, paint, aircraft leasing and charters. Aircraft currently available for short/long term lease or outright sale. Current Portfolio of 42 aircraft (Dash 8-102/103/106/201/202/301/311, CRJ100ER/200LR, King Air 200). Call 1-403-735-3299 www.avmax.ca

Barfield Inc. 4101 NW 29th Street Miami, FL 33142 (305) 968-7587 Fax: (305) 894-5301 www.barfieldinc.com RAA Representative: Ian Franklin [email protected] Barfield, a Sabena technics company has been in the component repair business for more than 60 years. We have three service locations Miami, Florida, Phoenix, Arizona, and Louisville, Kentucky. Barfield’s extensive in-house repair and overhaul capabilities include Avionics Instruments, NAV equipment, Crew Seats, Hydraulics, Oxygen and many other components and accessories. We are an authorized repair facility for major US and 15 European Original Equipment Manufacturers. Barfield is a major supplier of \”Nose to Tail Support\” handled within our Airlines Program activity. \”We offer these programs on Airbus, Boeing and regional aircraft (ATR, CRJ, DHC and EMB aircraft). The Barfield team also serves commercial, regional and business aviation operators with Ground Support Test Equipment as well as Rotable LRU Exchanges, Repair and Line Parts Distribution.

Camtronics 122 W. Beechcraft Dr. Tulsa, OK 74132 (918) 299-5148 Fax: (918) 298-1060 www.camtronicsllc.com RAA Representative: Rick Campbell [email protected] Camtronics, LLC is an FAA/EASA repair station with Accessory, Airframe, Instrument and Radio licenses. We specialize in component repair for Major Airlines, Regional Airlines, Helicopter, Corporate, and General Aviation. Primary capability include repair of communication equipment, electrical components, instruments, and electro-mechanical components. We are your low cost and fast turn repair alternative. Camtronics centers in repair development programs which focus on enhanced reliability, performance improvement and significant cost savings for the operator.

Component/Manufacturers/ Repair/Overhaul/Modification Sales and Services (cont’d) Dallas Airmotive 900 Nolen Drive Suite 100 Grapevine, TX 76051 214-956-2601 Fax: (214)956-3007 www.dallasairmotive.com RAA Representative: Chris Pratt [email protected] Dallas Airmotive provides complete regional airline engine overhaul, hot section and midlife inspection, parts restoration, performance testing, failure analysis, component and accessory repair and field service. Engines supported include the Pratt & Whitney Canada PW100 and PT6A, the Rolls-Royce Spey and Tay, the Honeywell 36 series APUs, and through H+S Aviation in Portsmouth, England, the General Electric CT7. Dallas Airmotive’s principal facilities are located at Dallas, Texas. Twelve regional turbine centers are located throughout the United States, Brazil and England.

DCME Aerospace, Inc 12901 Morning Glory Trail Chesterland, OH 44026 (440) 669-9847 www.dcmeaerospace.com RAA Representative: Donald Jardee [email protected] DCME Aerospace is a start-up company dedicated to the transport aviation industry. Our mission is to provide cost-effective niche market avionics repair services, test solutions, PMA parts and training that reduce the high cost of maintenance for aircraft owners and operators while maintaining the highest level of safety.

Associate Member Directory

Derco Aerospace, Inc. 8000 West Tower Avenue Milwaukee, WI 53223 (414) 371-3270 www.dercoaerospace.com RAA Representative: Ed Lamb [email protected] Founded in 1979, Derco Aerospace, Inc. is a world leader in providing aircraft spares, services, and solutions to customers around the globe. Through solid relationships with premier original equipment manufacturers (OEMs), Derco maintains one of the largest and most diversified aircraft spares inventories in the world. Today, Derco is a full-service logistics, solutions, and repair & overhaul provider, supporting military and commercial fleets in more than 65 countries. Derco is a wholly owned subsidiary of Sikorsky Aircraft Corporation.Sikorsky is a subsidiary of United Technologies Corporation (NYSE:UTX), of Hartford, Connecticut, which provides a broad range of high-technology products and support services to the aerospace and building systems industries.

72

Discovery Air Technical Services Inc. 52 Hymus Suite 200, Pointe-Claire, QC, Canada. H9R1C9 (514) 694-5565 Fax: 514-429-4290 www.discoveryair.com RAA Representative Name: Jean Genest [email protected] Discovery Air Technical Services (DATS) was incorporated in 2010 as a subsidiary of Discovery Air Inc.. DATS will perform heavy maintenance; including major structural inspections and modifications on a variety of fixed wing aircraft from our facility in Quebec City located at 800 8e rue de l’Aéroport, G2G 2S6. We are in the process of obtaining Transport Canada, US Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA) approvals to maintain a range of aircraft and associated structures, components and systems. Aircraft models that DATS will service include the Embraer ERJ, Bombardier Dash-8 and Saab 340. DATS will provide maintenance repair and overhaul services to airlines in Canada, the US and countries around the world. Our operations will be conducted from a modern, well-equipped 45,000 sq ft hangar with the capacity to handle up to six regional size aircraft at any one time.

Emery Air Inc. One Airport Circle Rockford, IL 61109 (815) 986-2170 Fax: (815) 986-2060 www.emeryair.net RAA Representative: Robert Pike [email protected] Emery Air Inc. is a full service fixed based operation providing heavy maintenance and modifications for the business and commercial aviation market. Emery Air is certified to perform heavy maintenance on a wide variety of aircraft such as but not limited to the CRJ200,700,900, Chalanger, Beechjet, Beech 1900 and Dornier 328JET. In addition Emery Air provides full line service operations in support of aircraft maintenance and Rockford International Airport.

EMTEQ 5349 S. Emmer Drive New Berlin, WI 53151 (262) 679-6170 Fax: (262) 679-6175 www.emteq.com RAA Representative: Kimberly Hoogland [email protected] EMTEQ - your aviation partner offering comprehensive program management for successful upgrades and the industry leader for LED lighting. Products include: direct/indirect interior LED lighting systems on both forward fit and aftermarket applications; panels and switches; reliable exterior LED lighting systems; integrated aircraft/avionics system engineering and

installation kits; STC/local authority certification approvals; metal fabrication; structural modifications and mechanical upgrades; ARINC and non-standard equipment mounting trays; RF/Ethernet/ Specialty cables and assemblies, wire harness assemblies; flight sciences, ground and lab testing. Worldwide locations: US, Switzerland, Brazil and Canada.

ing with aircraft engine manufactures to develop repair processes for complicated fabricated assemblies that meet engine design and performance requirements. We carry many approvals on the following Engines: PW100/150/200/300/500/600/ PT6/JT15D series, Rolls Royce AE2100/ 3007 series; Hamilton Sundstrand APS500/2300/3200 series. A rotable pool is also available.

Fokker Services Inc 5169 Southridge Parkway Atlanta, GA 30349 (770) 991-4368 Fax: (770) 991-4360 www.fokkerservices.com RAA Representative: Leon Kouters [email protected] Fokker Services, Fokker Airinc and Fokker Aerotron combine a heritage of OEM (design) knowledge and comprehensive in-house component MRO support to performance based aircraft support programs. Fokker Services is supporting all Fokker & Bombardier Dash8 Classic aircraft with a total logistic solution program, socalled ABACUS Our US based Component MRO facilities Fokker Airinc and Fokker Aerotron offer pneumatic, hydraulic, and electronic components for many regional and commercial aircraft types We combine our large stock position and sophisticated supply chain management techniques, with our in-house component repair and engineering capabilities to offer you guaranteed availability and costs for your component support. Whether you need a comprehensive set of logistic services, or a tailored package of Component MRO services, Fokker Services has all the skills and capabilities in house to exceed your requirements. See our advertisement page 24.

GA Telesis CRG Southwest 6900 S Park Ave Tucson, AZ 85706 (520) 889-8818 Fax: (520) 889-8848 www.gatelesis.com RAA Representative: Micah Chapman [email protected] GA Telesis Component Repair Group Southwest is authorized by the Federal Aviation Administration to repair and overhaul aircraft components. GA Telesis CRG Southwest operates under its FAA certified repair station. The facility is located on the Tucson International Airport and consists of one building with 65,000 feet of space.

Gentz Industries 25250 Easy Street Warren, MI 48089 (586) 772-2500 Fax: (586) 772-2913 www.gentz.net RAA Representative: Michael Garske [email protected] Gentz is an FAA/JAA Repair Station #QGIR458L. Gentz specializes in work-

Goodrich Corporation Four Coliseum Centre 2730 West Tyvola Road Charlotte, NC 28217-4578 (860) 231-6592 www.goodrich.com RAA Representative: Arthur McEldowney [email protected] Goodrich Corporation, a Fortune 500 company, is a global supplier of systems and services to the aerospace, defense and homeland security markets. With annual revenues of over $6.7 billion, Goodrich is headquartered in Charlotte, North Carolina, and employs more than 24,000 people in over 80 facilities worldwide. Goodrich offers an extensive range of products, systems and services for aircraft and engine manufacturers, airlines and defense forces around the world. The company’s transformation into one of the globe’s largest aerospace companies has been driven by strategic acquisitions and internal growth fueled by innovation and quality. From aerostructures and actuation systems to landing gear, engine control systems, sensors and safety systems, Goodrich products are on almost every aircraft in the world.

Hawker Pacific Aerospace 11240 Sherman Way Sun Valley, CA 91352 (818) 765-6201 Fax: (818) 756-8073 www.hawker.com RAA Representative: Sandra Moran [email protected] For more than half a century, Hawker Pacific Aerospace has featured the experience, dedication and technology that leads the world in maintaining the miracle of flight. Hawker Pacific repairs and overhauls aircraft and helicopter landing gear, hydromechanical components and wheels, brakes and braking system components for a diverse international customer base, including commercial airlines, air cargo operators, domestic government agencies, aircraft leasing companies, aircraft parts distributors and original equipment manufacturers (“OEMs”). In addition, the Company distributes and sells new and overhauled spare parts and components for both fixed wing aircraft and helicopters. The company maintains two primary certified repair stations in Sun Valley (Los Angeles) and London.

RAA 2010 Annual Report

HEICO

Kamatics Corporation

Meggitt Aircraft Braking Systems

14111 Jetport Loop Ft. Myers, FL 33913 (239) 255-0340 Fax: (239) 225-0340 www.heico.com RAA Representative: Paul Belisle [email protected] HEICO is the world’s largest independent designer and manufacturer of FAA Approved parts, and a leader in the maintenance repair and overhaul of aircraft components/accessories, and aftermarket distribution for many prominent aerospace OEMs. With over 2,300 Team Members in 29 facilities, HEICO ranks in Forbes Top 200 performing and best overall companies.

1330 Blue Hills Avenue Bloomfield, CT 6002 (860) 769-3226 Fax: (860) 243-7993 www.Kamatics.com RAA Representative: Pat Kennedy [email protected] Kamatics Corporation, located in Bloomfield, Connecticut is a wholly owned subsidiary of the Kaman Corporation. Kamatics was founded in 1966 to develop improved bearings for the Kaman helicopters. Today, Kamatics manufactures high performance engineered mechanical products used in aviation and other industries. These products primarily consist of the Karon self-lubricating bearings, which are used on aircraft flight controls, landing gear, thrust reversers, engines and elsewhere. Kamatics bearings are used extensively throughout commercial jetliners, military aircraft, regional aircraft as well as business and personal aircraft. Kamatics holds PMA approval for thousands of bearings in support of these aircraft. Kamatics is also an FAA approved Repair Station completing repairs on landing gear components and other areas.

1204 Massillon Road Akron, OH 44306-4186 (330) 796-6243 Fax: (330) 796-6082 www.meggitt-mabs.com RAA Representative: Robert W. Hitt [email protected] Meggitt Aircraft Braking Systems manufactures main and nose wheels, carbon and steel brakes, and brake control systems including anti-skid, auto-brake, and brakeby-wire systems. MABS’ equipment is on over 30,000 aircraft, especially regional jets and business jets, and military aircraft of all types. We support all of them through our global aftermarket organization.

HRD Aero Systems, Inc. 25555 Ave Stanford Valencia, CA 91355 (661) 295-0670 Fax: (661) 295-0672 RAA Representative: Jim Cavaco [email protected] HRD Aero Systems, Inc. and HRD Oxygen Systems specialize in the repair, overhaul, and aftermarket sale of aircraft fire extinguishers, oxygen bottles, regulators, pneumatic air reservoirs and survival products, such as rafts, slides, and life vests. HRD Safety Systems, Inc. is a licensed PMA manufacturer of sub-assembly for fire bottles, and oxygen bottles. HRD is an approved Puritan Bennett Oxygen repair station. HRD maintains the world’s largest inventory of pressure vessels, with over 10,000 in stock for next day delivery. HRD is a survival products supplier with an inventory of rafts, slides ELT, life vests and all safety equipment.

INAir Aviation Services

RAA 2010 Annual Report

Rudolf-Diesel-Str. 10 Alzey, AE 55232 Germany +49 (0) 6731 497 112 Fax: +49 (0) 6731 497 333 www.lhaero.com RAA Representative: Mark Johnson CEO [email protected] With more than 20 years experience in MRO services for regional jet engines, Lufthansa Technik AERO Alzey is nowadays the leading independent service provider for CF34-series and PW100- and PW150 series engines and PW901A APU’s. A consistant completion of the product portfolio is the new introduction of services for CF34-10 series engines. Lufthansa Technik AERO Alzey is a General Electric and Pratt & Whitney Canada designated/authorized repair and overhaul facility and approved by the FAA and EASA. Lufthansa Technik AERO Alzey’s services comprise engine overhaul and repair, hot section inspection -repair or -refurbishment, repair and overhaul of wheels & brakes, engine conversions, On-site support - world wide - either on-wing or off-wing, rental engine support and for the Customers convenience a 24-hours 7 days a week AOG & Sales hotline. Lufthansa Technik AERO Alzey is industry recognized for providing Regional Airlines as well as General & Business Aviation Operators with high quality maintenance services and repairs at excellent price performance ratios. See our advertisement page inside back cover.

Midwest Aero Support, Inc 1303 Turret Drive Machesney Park, IL 61115 (815) 398-9202 Fax: (815) 398-9308 www.midwestaerosupport.com RAA Representative: Brent R Johnson [email protected] MAS specializes in the repair of pneumatic, mechanical, electrical and electronic components used on most Regional Aircraft. We also have extensive composite repair capabilities for fiberglass, carbon fiber and Kevlar. MAS is an authorized or licensed repair facility for B/E Aerospace cabin seating products; Goodrich De-Ice Systems; Liebherr; Hamilton-Sundstrand; Artus; Zodiac Group - Aerazur and IN-Services. We also repair crew seats and overhaul wheels. In addition, MAS has recently become a manufacturer of a variety of electronic devices and components used on several commercial and military applications. In July 2007, we moved into a larger facility, (45,000 sq ft) to better serve our expanding customer base and are poised to expand our repair and manufacturing capabilities in the future. We offer AOG service 24/7 and have the ability to ship overnight to any location in North America and 2 days to anywhere in the world.

Northrop Grumman Navigation Systems 21240 Burbank Blvd Woodland Hills, CA 91367 (818) 715-3400 www.nsd.es.northropgrumman.com RAA Representative: David Schooley [email protected] Northrop Grumman Navigation Systems

Pacific Propeller International 5802 South 228th Street Kent, WA 98032-1810 (206) 778-4314 Fax: (253) 872-7221 www.pacprop.com RAA Representative: Thomas Tatro [email protected] Pacific Propeller International LLC (PPI) which has been in business for over 50 years, is an FAA and EASA approved Repair facility for Propeller Overhaul and Repair of all makes of Aircraft Propellers, Propeller Controls, and PCUs. The most common aircraft supported are the Canadair Waterbomber, Dash7/8, EMB120, ATR42/72, Saab 340B, Casa, P3, and C130.

Pacific Scientific Aviation Services Company 11700 NW 102nd Rd Suite 6 Miami, FL 33178 (305) 477-4711 Fax: (305) 477-4799 www.pacscimiami.com RAA Representative: Myron Kossowsky [email protected] Pacific Scientific Aviation Services Company provides customer focused repair, overhaul, and spares support services for operators of Pacific Scientific’s HTL/Kin-Tech Division products and other aircraft safety related equipment. Equipment serviced includes fire extinguishers, aircraft seat restraints, oxygen equipment, pressure gauges and pressure vessels. Our large rotable/exchange pool of end items and component parts allow for rapid deployment of critical items. Our aftermarket support centers offer a worldwide network of extinguisher recharge and overhaul stations offering 24 hour AOG support.

Perform Air International 463 S. Hamilton Ct. Gilbert, AZ 85233-5521 (480) 610-3500 or (480) 993-5606 Fax: (480) 610-3501 www.performair.com RAA Representative: Mitchell Ellis [email protected] Unlimited Accessories Class I & II and Limited Instrument, Power Plant and Airframe Rating.

73

Associate Member Directory

8225 Country Club Place Indianapolis, IN 46168 (317) 271-0853 Fax: (317) 271-0345 www.inairaviation.com RAA Representative: Ryan Robertson [email protected] INAir works strictly on avionics such as the electro/mechanical instrumentation Altitude Indicators, Gyros, Air Data Computers, GPWS Computers, EFIS Displays, Advisory Displays, Flight Guidance Controllers and much more. INAir Aviation Services was founded on providing total quality repair and overhaul services to the aircraft industry. Our Sperry ATE factory test panels, gives us and advantage over our competitors. We are one of the only few independent repair shop with Sperry/ Honeywell factory trained personnel.

Lufthansa Technik AERO Alzey GmbH

Michelin Aircraft Tire One Parkway South Greenville, SC 29615 (864) 458-5731 Fax: (864) 458-6746 www.airmichelin.com RAA Representative: Karl Remec [email protected] Michelin Aircraft Tire is a provider of radial and bias tires to the Regional, Commercial, Military, and General Aviation market segments.

Division supplies navigation systems for commercial aircraft. Its newest product is the highly reliable LTN-101E fiber optic inertial reference system. Worldwide support is available from its headquarters in Woodland Hills, California and regional offices in Australia, China, France, Singapore, United Kingdom and the United Arab Emirates.

Component/Manufacturers/ Repair/Overhaul/Modification Sales and Services (cont’d) Phoenix Air Repair, Inc. 4816 S. Ash Avenue Suite 102 Tempe, AZ 85282 (480) 730-7905 Fax: (480) 730-9952 www.phoenixairrepair.com RAA Representative: Perry Hogan [email protected] FAA/EASA certificated repair station

Piedmont Aviation (Limco-Piedmont) 1031 East Mountain Street Building #320 Kernersville, NC 27284 (336) 776-6399 Fax: (336) 776-6301 www.piedmontaviation.com RAA Representative: Alan Haworth [email protected] Piedmont Aviation Component Services operates two fully equipped FAA/EASA approved MRO facilities in North Carolina. Core services include landing gears, propellers and Honeywell APUs in support of a wide range of commercial, military & corporate aircraft operations. In addition our Material Services division provides support solutions to domestic & international airlines. Piedmont is a division of Tulsa based Limco-Piedmont, Inc. Limco is both an OEM and MRO provider for a variety of heat transfer components.

PPG Aerospace 12780 San Fernando Road Sylmar, CA 91342 (818) 362-6711 Fax: (818) 362-7801 www.ppgaerospace.com RAA Representative: Audrey Fujimoto [email protected] PPG Aerospace is a leading manufacturer of original equipment and replacement aircraft transparencies, PRC aerospace sealants, DeSoto aerospace coatings, Surface Solutions paint removers, washes & waxes, and Semco application systems for all regional aircraft. PPG offers Total Service Solutions chemical management and operates a global Application Support Center network.

Associate Member Directory

Precision Aviation Group 495 Lake Mirror Rd, #800G Atlanta, GA 30349 (404) 768-9090 www.precisionavionics.com RAA Representative: Scott James [email protected] FAA/EASA Avionics, Instruments, and Accessory Repair. Facilities in Atlanta, GA and Vancouver, BC. We specialize in supporting commercial aircraft and helicopter fleet operators. 50,000 line item inventory to support shop operations.

74

Premier Aviation Overhaul Center Inc. 3750 Chemin De L’Aeroport Trois-Rivieres, QC G9A 5E1 Canada (905) 772-6561 www.premieraviation.ca RAA Representative: Dennis De Gonzague [email protected] Premier Aviation Overhaul Center Inc. is an Airframe Maintenance/Modification/ Overhaul/Re-Finishing Center. We provide leading edge, top quality, technical services to the airline industry in support of Narrow Body and Regional Jet Aircraft, as well as select Turbo-props. Premier offers a wide range of Heavy check support including: Inspection, Maintenance, Avionics, Structural repairs, Composite, Machining, Welding and complete Interior and Exterior refinishing services. Conveniently located at the Trois-Rivieres Airport in Quebec. Premier’s clientele are quality and efficiency minded organizations that demand the best value service in support of their fleets. Please visit our website to obtain a brief insight into the company whose reputation flies high with the customers we serve.

Skyservice Business Aviation

STG Aerospace, Inc.

6120 Midfield Road Mississauga, Ontario L5P 1B1 Canada (905) 678-5657 Fax: (905) 673-8343 www.skyservicebas.com RAA Representative: Mark Rinaldi [email protected] In 1986, Skyservice was incorporated in order to serve the needs of the Aviation Community. Over the past 21 years Skyservice has become the primary reference for Business and Regional Aviation Services. With award winning FBO and Maintenance facilities in Montreal, Toronto and Calgary, Skyservice has taken a large focus on regional aircraft maintenance with its has over 300 employees as well as 300,000sq. ft. of state of the art hangar and maintenance facilities to support Regional aircraft operators. Skyservice Aviation is currently one of the largest aviation companies in Canada including maintenance, charter, aircraft management, FBO and air ambulance services. The overall strategy of Skyservice is based on setting the highest standards of quality in the industry for which the company has now become known.

6043 NW 167th Street, Suite A-14 Miami, FL 33015 (305) 828-9811 Fax: (305) 828-2939 www.stgaerospace.com RAA Representative: Vickie Baldassarre [email protected] STG Aerospace manufactures innovative emergency lighting products for all aircraft types. STG developed, patented and certified the first Photoluminescent system for passenger aircraft, called SafTGlo. In addition to SafTGlo, STG has developed a NexGen Wireless Emergency Primary Power System (WEPPS) which is a radically new application of current technologies for managing and powering emergency lighting systems, with a built-in wireless monitoring and diagnostic capability. It gives airlines: A ‘fit for life’ solution for battery modules that needs no charging and no scheduled maintenance - ever! - A means of performing daily checks on the whole emergency lighting system in under 10 seconds via a sophisticated wireless status monitoring and display panel. - A system that saves time and money by virtually eliminating through-life costs of traditional emergency lighting power systems.

Soundair Aviation Services Professional Aircraft Accessories, Inc. 7035 Center Lane Titusville, FL 32780 (321) 863-4894 Fax: (321) 269-0935 www.gopaa.com RAA Representative: Jeff Robbins [email protected] Professional Aircraft Accessories, Inc., (PAA), is a licensed FAA 145 repair station that is well known throughout the aviation world as a premier landing gear repair and overhaul facility. PAA has class ratings other than Limited Airframe which includes an extensive list of landing gear capabilities. PAA also holds Accessories Class 1,2,3,4, Radio Class 1,2,3, Instrument Class 1,2,3, and Limited NDI.

Saft America, Inc. 711 Gil Harbin Industrial Blvd. Valdosta, GA 31601 (229) 245-2980 Fax: (229) 247-8486 www.saftbatteries.com RAA Representative: Walter Heine [email protected] Saft is the world’s leading producer of high-technology batteries for the Aviation market. In both civil and military aircraft, these batteries serve a critical safety function in case of on-board power failure; they are used for power back-up, emergency systems and for engine and turbine starting. Saft’s Aviation group supplies batteries to all principal Western aircraft manufacturers as well as all major air forces.

1826 Bickford Ave. Snohomish, WA 98290 (360) 453-2300 Fax: (360) 453-2301 www.soundair.aero RAA Representative: Kathy Trujillo [email protected] Since 1993, Soundair Repair Group, LLC has been specializing in the repair, overhaul of aircraft flight deck windows Chapter and galley inserts. Each production area has been specifically designed for their product types. Those areas include the Cockpit Windows, Coffee Makers, Ovens, Various Accessories, and Water/Waste Systems.

Standard Aero 1524 West 14th St., Suite 110 Tempe, AZ 85281 (204) 987-8860 Fax: (480) 377-3106 www.standardaero.com RAA Representative: Ian Smart [email protected] StandardAero specializes in engine maintenance, repair and overhaul, and services that include airframe, interior refurbishments and paint for business aviation, air transport, and military aircraft. The company has a network of 12 facilities in the US, Canada, Europe, Singapore and Australia, with an additional 14 regional service and support locations.

TACOR, Inc. 8086 FM 2449 PO Box 309 Ponder, TX 76259 (940) 479-2000 Fax: (940) 479-2032 www.tacor.net RAA Representative: Mike Norwood [email protected] TACOR is and FAA approved Repair Station specializing in aircraft welding. TACOR is an industry leader in the efficient repair of costly metallic parts commonly found in aircraft ducting, exhaust and thrust reverser systems. With an onsite NDT lab and Hydrostatic Inspection capabilities, we are able to control turntimes and costs. We also utilize our Limited Accessory rating for the clean/ test/inspection of various fuel/air nozzles, filters and restrictors. TACOR is a forwardthinking company with creative ideas and engineering solutions to save even the most troublesome components. For over 15 years our key mission has been to help you get your parts back in a hurry, at a fair price, and with quality you can depend on. Visit www.tacor.net for more info.

Texas Air Composites 102 Ezell Drive Desoto, TX 75115 (972) 709-2866 Fax: (972) 709-2979 www.TexasAirComposites.com RAA Representative: Brady McGuinness [email protected] Texas Air Composites is a domestic 145 continued page 75

RAA 2010 Annual Report

repair station with a Limited Airframe, Limited Powerplant and a Limited Specialized Service Rating certificate #T42R821Y. Our primary goal is to provide structural support for composites, metal, metal-tometal, metal to honeycomb, solid laminated structures and welded structures.

The NORDAM Group 11200 E. Pine Tulsa, OK 74116 (972) 839-9738 Fax: (972) 869-0982 www.nordam.com RAA Representative: Michael C. Douget [email protected] NORDAM repairs and overhauls flight control surfaces, cowlings, radomes, thrust reverser and related aero-structures, including metal-to-metal and advanced composite bonding. Additionally, NORDAM offers FAA/PMA cabin windows and NORSTAR transparencies for CRJ, ERJ, ATR, Dash 8 and other various regional jets and turbo prop aircraft, which significantly outperform OEM lenses.

Thrust-Tech Aviation, Inc. 6701B NW 12th Avenue Fort Lauderdale, FL. 33309 (954) 984-0450 Fax: (954) 984-0290 www.thrusttech.com RAA Representative: Sam Roszel [email protected] FAA (OTBR527K)& EASA (145.5270) certified component overhaul & repair station. Specializing in ignition exciters, hydraulic pumps, pneumatic valves, fuel boost pumps, actuators, starters & generators.

Volvo Aero Services Corporation 645 Park of Commerce Way Boca Raton, FL 33487 (905) 755-0065 Fax: (905) 755-0066 www.volvoaero.com RAA Representative: Tony Daponte [email protected] Volvo Aero Services Corporation is a leading provider of aftermarket services in the aviation industry. We offer a wide range of services, based on our competence in asset management, logistics, and leasing of aircraft engines, as well as engine and aircraft components. Our Regional Airframe Division offers a full line of CRJ, Dash 8, and EMB120 Rotables for sale, exchange or lease. Volvo Aero Services is the exclusive distributor of surplus inventory parts for Boeing and has distribution agreements in place with Bombardier for current product lines.

Zodiac Services Americas 6734 Valjean Avenue Van Nuys, CA 91406 (818) 435-0938 Fax: (818) 435-0988 www.zodiac.com RAA Representative: Sarah Mans [email protected] Zodiac Services Americas provides spares distribution, technical support and repair/ overhaul services for all Zodiac OEM’s. Zodiac Services OEM family includes Intertechnique, Ece, Avox Systems, Idd Aerospace, Aerazur, Air Cruisers, In-Lhc, Precilec, Sicma Aero Seat, Weber Aircraft, In-Flex, Monogram Systems And Icore International.

Unicorp Systems Inc.

RAA 2010 Annual Report

Consulting Services Accommodations Plus International (API) 1200 Rte. 109 Lindenhurst, NY 11757 (516) 307-3015 Fax: (516) 797-9653 www.apihotels.com RAA Representative: Ramzi Kamel [email protected] Accommodations Plus International (API) was founded in 1984 on the principles of integrity and professionalism as a solution provider to the airline industry specializing in the handling of hotel accommodations for airline crews as well as business and leisure travel. As a full service travel management company, API includes a suite of technology solutions that streamline the process of securing accommodations. These systems include a comprehensive end-to-end management of the airline crew travel room bookings with centralized billing and reconciliation; crew information and feedback solution enhancing the experience of the crew members and providing airline management with full reporting on all activity for the crew hotels;

Aeroxchange 5221 N. O’Connor Blvd Suite 800 Irving, TX 75039 (972) 556-8517 Fax: (972) 869-5048 www.aeroxchange.com RAA Representative: Chiqueta Edberson [email protected] Aeroxchange is a neutral, e-commerce platform that provides innovative solutions to maximize efficiency across the complex global supply chain. As the leader in aviation supply chain solutions, Aeroxchange is fast becoming the preferred portal for procurement and sourcing professionals worldwide. With a single connection to Aeroxchange, your organization can quickly and cost-effectively link to industry trading partners without requiring them to change their internal systems or processes. This eliminates the need to manage numerous and cumbersome traditional one-to-one EDI solutions to support the order transaction lifecycle.

Burns & McDonnell 1431 Opus Place Suite 400 Downers Grove, IL 60515-1164 (414) 899-1743 Fax: (630) 724-3201 www.burnsmcd.com RAA Representative: Tiffany Goebel [email protected] Burns & McDonnell is a 100+ year old full-service engineering consulting firm providing a range of professional services to the aviation industry including airport and aviation facility design, environmental and sustainability services, and construction design build services.

Diversified Aviation Services, Inc. 6065 NW 167th Street Suite B-26 Hialeah, FL 33015 (305) 828-2559 Fax: (305) 231-0543 www.diversified.aero RAA Representative: Gary Girard [email protected]

Emerald Media 1702 Raleigh Hill Road Vienna, VA 22182 (703) 716-0503 Fax: (703) 716-0003 www.emeraldmediaus.coom RAA Representative: Kelly Murphy [email protected] Emerald Media specializes in media/ public relations and editorial services for the air transport industry. With offices in the US, UK and Australia, Emerald Media offers clients worldwide opportunities to publicize their products and services. The company publishes RAA’s magazine, Regional Horizons and the RAA Annual Report.

Hotel Connections Ltd. 444 Park Avenue South New York, NY 10016 (212) 779-1500 Fax: (212) 679-1313 www.hotelconnections.com RAA Representative: Ken Shanley [email protected] Our company Hotelconnections works with over 60 crews on a global basis. We assist them in a variety of ways from crew accommodations; expense management; service and customer satisfaction analysis and strategy planning. Because of our strong purchasing power around the world we able to obtain very special negotiated rates loaded into booking engine ”Book Direct” to assist our customers on their individual travel needs. We also work in the markets of distress passenger business; emergency relocation; and private aviation. This same business model is allowing us to branch out into our key markets for our future growth and development. We would value the opportunity to be a member of your organization.

OAG Aviation /Official Airline Guide 1270 National Press Building Washington, DC 20045 (202) 355-1166 Fax: (202) 355-1149 www.oag.com RAA Representative: Alex Aliaskari [email protected] OAG Aviation is the global leader in aviation information and intelligence. OAG Aviation provides a complete suite of data solutions supporting mission critical systems and projects spanning the global Aviation marketplace. Available data covers all areas of Commercial Aviation including fleet, schedules, traffic and airline financial information. See our advertisement page 6.

75

Associate Member Directory

2625 W. 40th Place Tulsa, OK 74107 (918) 445-8747 Fax: (918) 446-3910 www.unicorpok.com RAA Representative: Scott Whitman [email protected] UNICORP is an FAA approved repair station specializing in the test and repair of a wide range of Avionic and Electrical components for Boeing / Airbus / Fokker / Embraer / Bombardier aircraft. Components include communications equipment, microphones, headsets, handsets, antennas, PCUs, control panels, smoke detectors, lighting equipment, battery chargers, fuel management components, indicators, transmitters, sensors, switches, cables, and others. UNICORP repairs in excess of five thousand components per month for American Airlines, Southwest, Continental, United Airlines, US Airways, Northwest, Lufthansa, KLM, Avianca, SR Technic, Alaska, Omni, Spirit, World, UPS, Frontier, American Eagle, ExpressJet, ACA, Lion Air, Garuda, Trans States, Chautauqua, Republic, Embraer, Fokker, Goodrich, Panasonic, AAR, GECAS, Aircraft Instrument & Radio Co., Aero Technology, TRAMCO, MTU, Mitchell Aircraft, and others.

an online booking capability with instant confirmation of airline crew and other preferred rates for business and leisure travel. API’s transparent pricing model and advanced suite of solutions offer our airline clients an optimized solution that will simplify operations and result in considerable savings.

Consulting Services (cont’d) RAA Drug and Alcohol Testing Consortium 2025 M Street, NW Suite 800 Washington, DC 20036 (202) 367-2409 Fax: (202) 367-2170 RAA Representative: Liam Connolly [email protected] RAA Consortium offers a wide range of services designed specifically to meet the requirements established by the US Department of Transportation. The core services include random pool selection, drug and alcohol collection, laboratory testing and Medical Review Officer services. FirstLab is our third party administrator providing these services at a discount to participants. The Consortium offers additional services ranging from supervisor training to Federal Aviation Administration audit support. All of these services are designed by RAA to meet the needs of the regional airline industry’s airlines and maintenance support organizations.

RCI Safety

Associate Member Directory

140 West 8th Street Horton, KS 66439-1602 (785) 486-2882 Fax: (785) 486-3778 www.rci-safety.com RAA Representative: Ron Demaray [email protected] RCI has been providing businesses with innovative safety solutions for over 20 years and is used in over 3000 locations across North America. Our web-based management software helps companies close the information loop by utilizing real time information to implement and control safety and quality management systems. Companies can identify leading indicators using our behavior based safety recording and reporting system. Our incident reporting and investigation program can maintain all pictures and documents in one location. Document management and versioning of documents are benefits of the RCI applications. Analyze your information using charts and graphs; export them for corporate reports, management and safety meetings. Our integrated system brings all the elements of your safety and quality management system together. We help you close the loop for maximum performance and continuous improvement in safety and quality. Observe, Report, Analyze, Act, Educate, Measure and Implement.

Regional Airline Consortium c/o F&H Solutions Group 1300 19th Street NW, Suite 700 Washington, DC 20036 (202) 719-2021 Fax: (202) 719-2077 www.fhsolutionsgroup.com RAA Representative: Pierre Dugan [email protected] The Regional Airline Consortium is com-

76

prised of a team of experts that include members of the RAA, their insurance brokers, AIG Aviation and F&H Solutions Group. Together we have put together a consortium that assists its members in sharing resources, enhancing services and building economies of scale in the area of workers compensation and other services.

Seabury Consulting 730 Second Ave South Suite 730 Minneapolis, MN 55402 (612) 638-1563 Fax: (612) 252-9150 www.seaburygroup.com RAA Representative: Brad Mueller [email protected] With over 200 professionals, Seabury is the largest global advisory practice dedicated to aviation & aerospace with unparalleled range and depth of expertise in airline strategy and operations, underpinned by hands-on industry experience. Regional airline focus includes crew productivity, manpower planning, cost transformation strategies, labor negotiations and analysis, work rule and pay rate benchmarking.

Texas Pneumatics/Turbine Fuel Systems 2404 Superior Drive 1001 Commercial Blvd. North Arlington, TX 76013 (817) 557-0955 Fax: (817) 468-4374 www.txps.com RAA Representative: Vincent J. DeMaggio [email protected] Turbine Fuel systems capabilities include most submersible and engine driven fuel pumps, APU fuel control and general fuel accessories. Texas Pneumatics repairs most engine starters, pneumatic T/R actuators, air cycle machines and numerous pneumatic aircraft valves.

The Lundie Group 1363 Mistletoe Ridge Place, NW Concord, NC 28027 (704) 784-5862 Fax: (704) 784-8319 RAA Representative: Diana Lundie [email protected] The Lundie Group, Inc. provides event planning management services to several aviation clients including the Regional Airline Association. As a full service provider of convention and trade show services, we can provide assistance in planning small Board of Directors meetings to executive conferences or trade shows. A few of our services include: Hotel & Facility negotiations; Food & Beverage Coordination; Special Event & Entertainment Arrangements.

Transform 200 Westpark Drive Suite 310 Peachtree City, GA 30269 (404) 455-2599 Fax: (770) 631-3794 www.transform-aviation.com RAA Representative: Chris Burger [email protected] Transform provides technology, process, and operational support for US-based and International passenger and freight airlines and has a depth of expertise in the aviation industry - specifically within technology and operations - unmatched by most consulting companies. Transform’s experience spans information technology, engineering, maintenance, technical operations, operations control, reservations and distribution, airport systems, human resources, revenue management, flight operations, supply chain, procurement, reliability, quality, strategic planning, marketing and customer service. We offer solutions targeted at: –Maintenance and Engineering Optimization –Technology Integration -Continuous Improvement –Fraud Prevention –Organizational Transformation –Airline Start-Up –Crew Travel Optimization –Reservations and Distribution.

XCELAR 5 Mill Road Hopkins, MN 55305 (612) 991-3648 www.xcelar.com RAA Representative: Cheri Haynes [email protected] XCELAR provides the aviation industry with resources for managing its ever changing landscape. Technology advances, regulatory changes, and emerging programs will continue to challenge us throughout the 21st century. XCELAR meets these challenges with programs and technology that focus on operational success and true ROI for its customers. Advanced Qualification Program at XCELAR is just one example of what XCELAR can do for you. The XCELAR AQP Design Advantage: critical analysis, proven design experience, regulatory accuracy, an in depth understanding of AQP implementation and operations, management, technology, and operational input, and approval assurance. The end result: a customized AQP that works. Please contact Cheri Haynes at cheri.haynes@xcelar. com or 612-991-3648 for details.

Distributors Aero Hardware & Supply INC 4301 NW. 36th St Miami Springs, FL 33166 Fax: (800) 709-3882 www.aerohardware.com RAA Representative: David Antonopoulos [email protected] Aero Hardware & Supply has over 55 year of experience distributing Aeroquip Products. We currently distribute Aeroquip Aerospace clamps, Coupling range, Rynglok, hoses and hose assemblies industrial tube silicone ducting: and MSP clamps. Our specialty is Aeroquip aerospace hose assemblies. We carry a large amount of stock, and our expert shop can build hose assemblies from stock parts in 95 hours or less. We can do crossovers from many military specifications and other manufacturers’ part numbers, so even if the part is not Aeroquip, we can still perform. Bulk stock items ship same day. We also have complete access to Aeroquip Marine & Industrial Parts.

Aerospace Products International, Inc. 3778 Distriplex Drive North Memphis, TN 38118 (972) 247-8001 Fax: (972) 247-1615 www.apiworldwide.com RAA Representative: Wade Wallace [email protected] API is the leading provider of innovative distribution, supply chain & MRO services for the aviation industry. API is OEM-authorized to distribute aircraft parts and accessories to manufacturers, maintenance providers and operators of some of the most widely used military, commercial, corporate & general aviation aircraft. API offers worldwide customer service 24x7x365 through strategically located distribution centers & partnerships in USA, Canada, China, Asia Pacific, Australia, Europe, Middle East and Africa.

Aviall a Boeing Company PO Box 619048 Dallas, TX 75261-9048 (905) 676-1695 Fax: (905) 676-9046 www.aviall.com RAA Representative: Bob Groen [email protected] Aviall is one of the world’s largest providers of new aviation parts and related aftermarket operations. Aviall markets and distributes products for more than 230 manufacturers and offers approximately 2,000,000 catalog items from 39 customer service centers in North America, Europe and Asia-Pacific. Aviall also provides maintenance for aviation batteries, wheels and brakes, as well as hose assembly, kitting and paint-mixing services. Aviall is a wholly-owned subsidiary of The Boeing Company.

RAA 2010 Annual Report

Aviation Inventory Resources PO Box 1999 Mansfield, TX 76063 (817) 672-0060 Fax: (817) 672-0064 www.avinvres.com RAA Representative: Paul Wahlstrom [email protected] Aviation Inventory Resources, Inc. provides support for regional aircraft and spare parts. Our inventory mainly consists of Saab 340, ATR42/72, Jetstream and metro. We are currently expanding our inventory to include Embraer and other miscellaneous aircraft parts. Our well trained sales staff is available for any questions that you may have, as well as a 24 hour aog line for your after hours requirements. With our extensive inventory, we offer competitive pricing, exchange as well as leasing opportunities.

Avio-Diepen, Inc 561 Airport South Parkway, Suite 500 Atlanta, GA 30349 (770) 996-6430 Fax: (770) 996-8430 www.avio-diepen.com RAA Representative: Ron Morle [email protected] Avio-Diepen specializes in distribution, material management services and kitting of factory new components as well as the manufacturing of PMA products for airline, MRO and OEM facilities throughout the world. Avio-Diepen has offices and distribution centers in the Netherlands, United States, United Kingdom, Hong Kong, and Sales centers in China, Australia, South Africa, Dubai and Brazil.

C & L Aerospace 5757 Olivas Park Drive, UNIT F Ventura, CA 93003 (805) 654-8860 Fax: (805) 654-8870 www.claerospace.com RAA Representative: Heather Pruss [email protected] Stocking and supply of aircraft parts specializing in the Saab 340 aircraft and CT7 and JT8 engines.

DAC International, Inc.

RAA 2010 Annual Report

3900 Willow Lake Blvd Memphis, TN 38118 Fax: (901) 365-1482 RAA Representative: Cathy Shea [email protected] For over 40 years, AMS has been one of the leading worldwide suppliers of recertified components. With dedication to providing superior products and services to our customers, GECAS AMS adheres to stringent quality control standards. GECAS AMS is committed to continuing to put customer service excellence first.

Hansair Logistics Inc. 20312 Hermana Circle Lake Forest, CA 92630 Fax: (949) 837-2222 www.hansair.com RAA Representative: Pete Patel [email protected] Hansair distributes expendable and consumable products to the airline industry from over 30 manufactures. We have 19 offices and warehouse locations around the world and sell to a majority of the regional airlines.

Jamaica Bearing Group 1700 Jericho Turnpike New Hyde Park, NY 11040 (516) 326-1350 Fax: (516) 326-2045 www.jamaicabearings.com RAA Representative: Dale A. Swanson [email protected] To reflect its growth, Jamaica Bearings has announced a master brand strategy that promotes the familiar “Jamaica” name as a global corporate asset and brings together its affiliated companies, Jamaica Miniature Bearings, Jamaica Aerospace and Cambridge Manufacturing as the “Jamaica Bearings Group.” The cornerstone of this strategy is the release of a new corporate website www.jamaicabearingsgroup.com which not only offers our customers detailed information about the entire group’s products, services and links to our suppliers, but includes improved e-commerce capabilities allowing them to shop, place orders and track shipments on line. In addition the company also released a new “Group” Logo and Brochure.

Machida, Inc. 40 Ramland Road South Suite 1 Orangeburg, NY 10962 (845) 365-0600 Fax: (845) 365-0620 www.machidascope.com RAA Representative: Jitu Patel [email protected] Machida offers a complete line of quality flexible borescopes designed for engine inspections. With insertion tube lengths from one to 20 feet & diameters that range from 0.6mm to 11mm, Machida can accommodate most any inspection.

The ability to adapt the borescope to video system is also an option. Many airline industries are currently using our standard and custom designed Machida borescope.

Magellan Aircraft Services 2345 B Township Road Charlotte, NC 28273 (704) 504-9204 www.magellangroup.net RAA Representative: William J. Polyi | Tricia Allen [email protected] The Magellan Group provides integrated aftermarket aviation support services to the global airline industry. We sell, lease, and manage aircraft, engines, and spare parts to over 250 customers in 50 countries. Our focus is the support of CRJ100/200 parts, DASH8-100/200/300, EMB120 and ATR42/72 parts support as well as PW118/A/B, PW120/121, PW123, CF34-3A1/3B1, and PW127/E/F engine types. Our mission is to build one customer at a time by providing excellent customer service and assisting in solving our customer’s problems in an efficient manner. We have put together a highly experienced team that understands the needs of our customers. We take pride in the quality of our service and also in our prices. Due to calculated investments and choosing top notch repair vendors, we are able to provide a high quality product at a competitive price. Our staff is easy to work with and highly enjoy the business. We have recently relocated to Charlotte, NC and now occupy our new 40,000 square foot facility.

NSL Aerospace 33110 Old Hempstead Road Magnolia, TX 77355 (281) 356-2233 RAA Representative: Jim Carney [email protected] Before you do business with NSL Aerospace, there’s something you need to know. If you’re not happy, we’re not happy. For example, you said you were tired of sole sourcing, so we went to the FAA.. Now, we offer PMA two-part sealants. Your way is our way.

Sabre Airline Solutions 1 East Kirkwood Blvd Southlake, TX 76092 Fax: (682) 605-3920 RAA Representative: Dave Roberts [email protected] Sabre Inc. is a developer and publisher of information systems for regional, national, and international carriers. This PC-based product suite includes Windows-based systems for flight schedule development (PCAirFlite), crew planning (CrewPlan), crew qualifications & training records (CrewQual), crew management (CrewTrac), operations control (FliteTrac), flight planning/ dispatch (EAGLE), maintenance control (MxControl), and training scheduling CrewClass). The firm supports over 250 product installations at close to 100 airlines worldwide. These products are supported by a customer support staff consisting of eighteen airline-trained individuals who incorporate over 250 years of prior air carrier experience, formal aviation training, and Sabre tenure. Their expertise is available around-theclock to assist carriers in making the most effective use of Sabre software products. The firm’s Customer Support and Training Center in Scottsdale, AZ provides extensive pre-installation and post-implementation training courses.

SATAIR USA, Inc. 3993 Tradeport Boulevard Atlanta, GA 30354 (404) 675-6333 Fax: (404) 675-6311 www.satair.com RAA Representative: John Ridings [email protected] Satair is a global distributor of factorynew parts, components and services. Offices in Atlanta, Copenhagen, Singapore, and Beijing with 40+ years of aviation experience. 24/7 AOG service and SPEC2000 capabilities. Authorized distributors for B/E Aerospace, Pall Filtration, Eaton & Honeywell Electrical components as well as several other leading manufacturers.

Saywell International Inc. RIM Enterprises 700 Center Point Road N.e. Cedar Rapids, IA 52402 (319) 360-3653 Fax: (319) 393-9350 RAA Representative: allan nordine [email protected] RIM enterprises is an aircraft supplier of avionics and rotables for air transport, regional and corporate aircraft.

USA branch of Saywell International Ltd 3700 North 29th Avenue, Unit 101 Hollywood, FL 33020-1006 (954) 920-9797 Fax: (954) 920-2353 www.saywell.us RAA Representative: Marcus Keane [email protected] Saywell international Inc is the North American branch of Saywell International Ltd, UK. We are located 5 minutes from Fort Lauderdale International airport FLL. We support most Major and Regional airlines as well as General Aviation customers in North, South and Central America, Canada, The Caribbean, South Africa, Australia and the continued page 78

77

Associate Member Directory

6702 McNeil Drive Austin, TX 78729 (949) 498-4866 Fax: (512) 331-4516 www.dacint.com RAA Representative: Barry Hlasted [email protected] Manufacturing, Marketing and distribution partner for airlines and corporate aviation. Manufacturers of GEN-X and GENESYS EFB Systems. Distributors for Universal Avionic products, Heads-Up Technology, Demo Systems, Litef and others.

GECAS Asset Management Services

Distributors (cont’d) Pacific. Saywell International Inc boasts a 15,000 sq ft, climate controlled; warehouse and our hours of business are from 8am to 6pm M-F with AOG service 24/7. Communication can be English or Spanish. Accreditation is to ISO9001:2000 standards. All parts can be quoted and shipped from Florida with up to 35K line items with in the same day and any item in the UK warehouse with in 3 days of order. We Support Aircraft: All Airbus; Boeing 737-200-400; BAe146; Bombardier; Dash 8, Dash 6 Twin Otter, CRJ (consumables); ATR42-72; EMB120 ERJ (Consumables): Saab 340: Shorts: Fokker F50,F28 F100: Britten Norman: Dornier 228: Jetstream. Products that we stock & distribute: Bearings; Wheels & Brakes, Engine+Seat+Flight Controls Cables;Hoses/ Clamps/Ducting; Lamps; Antenna/Pitot Tubes/Discharges; Filters / Ozone Converters; Lead Acid Batteries; Carbon Brushes; Repairs – Authorized distributor and repair management for All Engelhard Ozone Converter with full manufactures warranty and technical support. (Best prices, Better turn time and manufactures technology).

STS Aviation Group 4509 SW Port Way Palm City, FL 34990 (888) 777-2960 Fax: (772) 405-1086 www.sts-cs.com RAA Representative: Tom Covella [email protected] STS Aviation Group is a fully integrated turnkey solutions provider with a common goal. Whether you need a single aircraft mechanic, a full range of Aviation Staffing, Engineering, Line Maintenance or Component Solutions, we are available to support you. STS is a recognized leader in providing A&P Staffing Services, Line Maintenance Services, Engineering Services and Component Distribution and Inventory Management Service to the global aviation market.

Transportation Safety Apparel (866) 304-7189 Fax: (843) 842-4044 www.tsasafety.com RAA Representative: Rick Norton [email protected] Leading source for Safety apparel and hard goods. ANSI :vest, tees, rain gear, jackets, hard hats, gloves, wands, ear protection, and much more.

Associate Member Directory

Vision Aerospace, Inc. 5234 Chesebro Rd . Suite 101 Agoura Hills, CA 91301 (818) 735-8821 Fax: (818) 735-8848 www.visionaero.com RAA Representative: Lance Huffman [email protected] Vision Aerospace, Distributor/Worldwide Inventory Support Specialists carrying a large inventory of Expendables/Rotables for the Regional Airlines. Aircraft Type: Beech 1900,

78

Dash 8, Saab 340, CRJ, ERJ 135/145. Service Provided: New Parts/Rotable Exchanges. Factory Overhaul/Repairs/Piece Parts/Flat Rate Pricing/Parts on the Shelf Inventory/Superior Customer Service/Vision Aerospace has agreements in place with several companies and can offer new product, exchanges and piece parts to support the regional market.

W.S. Wilson Corporation 24 Harbor Park Drive Port Washington, NY 11050 (817) 485-4325 Fax: (516) 621-8656 www.wswilson.com RAA Representative: Daniel Weed [email protected] W.S Wilson Corporation is a privately held company headquartered in Port Washington, New York. We are an authorized distributor of aircraft bearings and bushings. We distribute from centers located on three continents near key metro areas-New York, London, and Singapore.

Wencor 1625 North 1100 West Springville, UT 84663 (801) 489-2039 Fax: (801) 489-2199 www.wencor.com RAA Representative: Nathan Dalton [email protected] WENCOR is a proven worldwide channel for FAA approved aircraft parts serving commercial and business aviation manufacturing and maintenance. WENCOR holds FAA PMA for parts such as seals, bearings, gears, filters, and other hardware for power generation, pneumatic, hydraulic, fuel, and other airframe and engine systems. WENCOR also distributes mil-spec, TSO, OEM, and PMA parts manufactured by partners BE Aerospace, Eaton Aerospace, Sargent Aerospace, Greene Tweed, Trelleborg, Parker Seal, Stratoflex, and other top-tier manufacturers. WENCOR also engineers repairs that are performed in its Part 145 Repair Station. WENSTOCK is a proprietary inventory management system and WENCOR is the largest kit provider to airlines and 145 repair stations.

Worthington Aviation 2995 Lone Oak Circle, Suite 10 Eagan, MN 55121 (651) 994-1600 Fax: (651) 393-3310 www.worthingtonav.com RAA Representative: Jeff Both [email protected] Worthington Aviation is a world leader in aircraft aftermarket services. Specializing in dash-8/ qseries, ATR42, SAAB 340, Boeing and Airbus. Worthington is comprised of three distinct but synergistic divisions: Worthington aviation parts, Worthington jet sales and IAI Westwind factory authorized, global products and service support. Worthington’s people, depth of capabilities and state-of-the art infrastructure and facilities offer customers unmatched service and support solutions.

Engine Manufacturers and Sales PowerJet C/O Snecma - Rond Point Rene Ravaud Réau Moissy-Cramayel Cedex, 77550 France (305) 273-4324 www.powerjet.aero RAA Representative: Lucas Aardenburg [email protected] PowerJet, founded in July 2004, is a joint venture of Snecma (SAFRAN Group) of France and NPO Saturn of Russia. It is in charge of the SaM146 engine program, including development, production, marketing, sales, support and services. Powering the new Sukhoi Superjet100, it is setting the new standard in regional jet propulsion. Offering an integrated propulsion system comprising engine, nacelle and equipment, the SaM146 has been designed to meet the challenging requirements of the regional airlines. PowerJet is committed to delivering maximum value to its customers through a product that strikes a perfect balance between advanced technologies and proven experience, combined with a world-class support. In 2009, PowerJet will pass a new step with the beginning of the SaM146 commercial operations.

Pratt & Whitney Canada Corporation 1000 Marie Victorin Longueuil, Quebec, J4X 1R5 Canada (450) 677-9411 Fax: (450) 647-3917 www.pwc.ca RAA Representative: Richard Dussault [email protected] Pratt & Whitney Canada Corporation (P&WC) is a wholly owned subsidiary of United Technologies Corporation and a world leader in turboprop, turbofan and turboshaft engines having delivered more than 55,000 engines powering over 21,000 aircraft worldwide. P&WC has long established itself as a major contributor to the success of the regional airlines with its PT6A, PW100 and the PW306B engines. Success began with the PT6A laying a solid foundation for turboprop growth in such 19 passenger turboprops as Raytheon’s 1900D. Early in the new millenium, the 5000th PW100 was delivered and today the PW118/120, PW123/124, PW127 and PW150 Series engines play a leading role in the regional turboprops’ leadership in operating economics. PW100 engines power more than 80% of modern 30-70 passenger aircraft from ATR, Bombardier, Embraer and other manufacturers. The PW306B’s entry into service in the Fairchild 328JET marked P&WC’s first regional jet application and activities continue towards delivering a new “game-changing” PW800 turbofan later this decade for the next generation airline jets.

SNECMA 1029 Harrison Street Hollywood, FL 33019 (954) 925-3468 www.snecma.com RAA Representative: Lucas Aardenburg [email protected] Snecma, a SAFRAN group company, is one of the world’s leading manufacturers of aircraft and space engines, with a wide range of propulsion systems on offer. The company designs and builds commercial aircraft engines – including the CFM56* world’s leader - that are powerful, reliable, economical and environmentally friendly, along with military aircraft engines that have always delivered worldclass performance. Snecma also develops and produces propulsion systems and equipment for launch vehicles and satellites. Snecma also offers a complete range of engine maintenance, repair and overhaul (MRO) services to airlines, armed forces and operators. * CFM56 engines are produced and marketed by CFM International, a 50/50 joint company between General Electric and Snecma.

Financial Services/Leasing Macquarie Aviation Capital Limited Brookfield Place 181 Bay Street, Suite 3100 Toronto, AE M5J 2T3 Canada +1 (416) 607 5036 Fax: (416) 607-5051 www.macquarie.com RAA Representative: Andrew Moore [email protected] Macquarie Aviation Capital (“MAC”) is a provider of specialized aviation equipment lease finance and remarketing services to the aviation industry. Our wealth of experience across senior airline, manufacture, maintenance, leasing and fleet management and in-depth knowledge of commercial aviation is combined with proven aviation-finance capabilities. MAC is a subsidiary of Macquarie Bank Limited, a licensed Australian bank rated A1/A+ by Standard and Poors, and part of the Macquarie Group (Macquarie). Macquarie is a global provider of banking and financial services. Macquarie is listed on the Australian Stock Exchange and has over US$171 billion* in assets under management including significant investments in commercial aircraft and engines, airports, fixed base operations and refueling businesses. * as at 31 December 2008.

RAA 2010 Annual Report

Mitsui & Co. USA Inc Aerospace Systems Dept, 200 Park Avenue New York, NY 10166 (212) 878-4327 Fax: (212) 878-0979 www.mitsui.com RAA Representative: Tomohiro Musha [email protected] Mitsui provides leasing and financial solutions to regional operators.

Saab 21300 Ridgetop Circle Sterling, VA 20166 (703) 406-7209 Fax: 703-406-7233 www.saabaircraftleasing.com RAA Representative: Paul Bryson [email protected] Saab Aircraft Leasing (SAL) is a world leader in regional aircraft leasing and commercial aircraft portfolio management. SAL is wholly owned by aerospace and defense specialist Saab AB, one of the largest corporations in Sweden. Currently, SAL, in conjunction with its support affiliate (Saab Aircraft of America), manages a portfolio of 285 Saab 340 and Saab 2000 aircraft. The aircraft are being operated by some 25 airlines in 13 countries. Eighty percent (80%) of the portfolio is placed with blue-chip customers, including American Airlines, Northwest Airlines, SAS group, Aero Mexico group, and many other of the world’s most distinguished airlines. SAL manages and remarkets Saab 340 and Saab 2000 aircraft through an international network of offices in Stockholm; Washington, D.C.; and Tokyo. Since its launch in 1983, the Saab 340 has been, and continues to be, the leader in the 30- to 40-seat class with orders for 459 aircraft, representing a market share of 33%. See our advertisement page 8.

Wings Financial Credit Union

RAA 2010 Annual Report

CAE 8585 Cote de Liesse Saint Laurent, Quebec H4T 1G6 Canada (905) 672-8650 Fax: (514) 734-5657 www.cae.com RAA Representative: Rudy Toering [email protected] CAE is a world-leading provider of aviation training services and simulation technology, with five decades of experience in creating the world’s highest quality simulation equipment. Our global training network comprises more than 100 fullflight simulators. See our advertisement page 56.

FlightSafety International Marine Air Terminal - LaGuardia Airport Flushing, NY 11371 (201) 964-0026 Fax: (201) 939-0346 www.flightsafety.com RAA Representative: Terry Hibler [email protected] Founded in 1951, FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. As a factory authorized training provider for the vast majority of regional and business aircraft manufacturers, FlightSafety provides more than a million hours of training each year to pilots, technicians and other aviation professionals from 154 countries and independent territories. Many leading airlines around the world rely on FlightSafety for professional training services, and flight simulation equipment. We serve regional aircraft operators at 19 of our Learning Centers using a fleet of 85 flight simulators and other advanced technology training devices for aircraft manufactured by ATR, Bombardier, Embraer, Fairchild, Jetstream, Hawker Beechcraft and Saab. FlightSafety has designed and manufactured close to 600 simulators and other advanced technology training devices since 1978, and operates the world’s largest fleet of advanced full flight simulators at Learning Centers and training locations in the United States, Canada, France, Japan, South Africa and the United Kingdom See our advertisement page 4.

Ground Support Equipment/ Ground Services/Fuel Clariant Corporation PO Box 866, 625 E. Catawba Ave Mt. Holly, NC 28120 (704) 822-2677 Fax: (704) 822-2193 www.clariant.com RAA Representative: Brad Biester [email protected] Clariant Corporation announces the commercial production of the new Type IIII aircraft deicing and anti-icing fluid in North America. Safewing MP III 2031 ECO is a revolutionary one step Type III de-/antiicing fluid designed for use on a broad spectrum of aircraft.

Rigid Lifelines 604 Hemlock Rd Morgantown, PA 19543 (610) 286-7200 Fax: (610) 286-0085 www.rigidlifelines.com RAA Representative: Michael Evanko [email protected] Description: SPANCO Rigid Lifelines is an industry-leading manufacturer of rigid track fall protection systems. The innovative rigid design of our systems decreases free fall distance, lessening the chance of workers being injured during a fall. We offer a full line of system configurations engineered for aircraft facility applications. System configurations include permanently installed systems, as well as portable systems. SPANCO Rigid Lifelines is also the only manufacturer to provide a traveling bridge system for hangars that eliminates the possibility of swing fall hazard, an event that can occur during a fall and result in costly damage to the side of a plane. All of our systems utilize easy rolling trolleys that allow employees to walk unrestrained, and keep the fall protection overhead at all times. All SPANCO Rigid Lifelines systems are engineered to the current ANSI and OSHA standards.

Tronair 1740 Eber Rd. Holland, OH 43528 (419) 720-5861 Fax: (419) 867-0634 www.tronair.com RAA Representative: Dan O’Neill [email protected] Tronair is the global leader for ground support equipment and is considered by many to be the best in quality and value. Products include: towbars; electric towbarless tugs ranging in capacity from 30,000 to 100,000 lbs; tripod and axle jacks; tail, work and engine stands; engine slings; compressor washers; hydraulic power units; ground power units; air start units; ram air turbine (RAT) test equipment; fluid service units; deicers; lavatory and potable water service units; air conditioning and pre conditioned air units; nitrogen and oxygen transport carts; landing gear service

and much more. Tronair’s quality, value and service create dependable products for customers worldwide.

World Fuel Services, Inc. 1740 Liberty Street, SE Salem, OR 97302 (503) 385-0001 Fax: (503) 385-0002 www.wfscorp.com RAA Representative: Al Ainsworth [email protected] World Fuel Services is a leading global supplier for aviation and marine fuel and related services.

Insurance JLT Aerospace (North America) Inc. 13873 Park Center Road, Suite 201 Herndon, VA 20171 Fax: (703) 459-2381 www.jltservices.com RAA Representative: Philip Gingell [email protected] JLT Aerospace are international insurance brokers and risk management consultants. Our client base includes some of the world’s premier airlines, major helicopter and aviation companies. Our aviation operations, excellent market reputation and global network combined with depth of experience and innovative thinking create a formidable market presence offering real alternatives to clients who value individual attention and creative solutions to their aviation insurance needs.

Starr Aviation 3353 Peachtree Road, NE, Suite 1000 Atlanta, GA 30326 (404) 946-1431 www.cvstarr.com RAA Representative: Lynn Weaver [email protected] Starr Aviation Agency, Inc. (Starr Aviation), incorporated in 1961 and a subsidiary of C. V. Starr & Co., Inc., provides a full spectrum of coverage to commercial and general aviation, airline product manufacturers, including airline hull and liability, airport liability, aviation products/ completed operations, space products and aviation workers’ compensation. An insurance underwriting manager since 1953, the agency is based in Atlanta, GA and has offices in Scottsdale, AZ, and Santa Barbara, CA. For more information visit us at www.cvstarr.com.

79

Associate Member Directory

14985 Glazier Ave Apple Valley, MN 55124 (952) 997-8129 Fax: (952) 997-8100 www.wingsfinancial.com RAA Representative: Terri Traudt [email protected] Wings Financial Credit Union is a memberowned, full-service financial institution founded in 1938. It is the first credit union in the country dedicated exclusively to the men and women who work in air transportation industry. The credit union serves more than 118,000 members around the world and has nearly $2 billion in assets. Wings Financial Credit Union is known among its membership for great service, superior financial products with market-leading rates, and 24-hour convenience. See our advertisement page 2.

Flight Training/Simulators

Legal Services

Organizations/Colleges/ Universities/Trade Associations

Crowell & Moring 1001 Pennsylvania Avenue, NW Washington, DC 20004-2505 (202) 624-2500 Fax: (202) 624-2538 www.crowell.com RAA Representative: Bruce Keiner / Lorrie Halloway [email protected] or lhalloway@ crowell.com Aviation lawyers at Crowell & Moring, a large Washington law firm with branch offices in Irvine (CA), London and Brussels, specialize in regulatory, transactional, litigation and legislative airline matters. They are also experts on business aircraft transactions. Crowell & Moring aviation lawyers have substantial experience appearing before the Department of Transportation, the Federal Aviation Administration and other Federal agencies on airport access, enforcement, essential air service, hazardous materials, export control, postal rates and contracts, antitrust, leases, international aviation and purchases, export control, government contract, and tax matters affecting airlines and manufactures. Lawyers in London and Brussels appear before European Union aviation, competition and other authorities.

Associate Member Directory

Ford & Harrison 271 Peachtree Street, Suite 1900 Atlanta, GA 30363 www.fordharrison.com RAA Representative: Tom Kassin [email protected] Ford & Harrison is a law firm specializing in representing management in the various areas of the law involving personnel and labor matters, including the Railway Labor Act, the National Labor Relations Act, the Americans with Disabilities Act, the Family and Medical Leave Act, the Age Discrimination in Employment Act, Title VII of the Civil Rights Act, the Fair Labor Standards Act (wage-hour law), the Equal Pay Act, and state laws regulating employment. The firm’s practice representing airlines includes counseling on employment and policies and practices, handling or representation elections, arbitrations, contract negotiations, preparation of affirmative action plans, discrimination charges, wrongful termination lawsuits, and litigation involving these matters under federal and state laws, and handling of matters arising under the Federal Aviation Act, including representation of airlines in regulatory matters before the Federal Aviation Administration and National Transportation Safety Board.

80

Paint and Markings

Averett University

Aviation Exteriors Louisiana, Inc. (AvEx)

420 West Main Street Danville, VA 24541-3692 (434) 791-5755 Fax: (434) 791-4392 www.averett.edu RAA Representative: Thomas M. Vick [email protected] The Averett University Aeronautics program provides a comprehensive baccalaureate degree in flight operations, aviation business, aviation maintenance operations and aviation technical systems. Combined with a traditional liberal arts education, the program works to fundamentally develop the students into well-rounded, value-added professionals for the airlines.

1218 Hangar Drive New Iberia, LA 70560 (337) 365-6646 Fax: (337) 365-6663 www.avexpainting.com RAA Representative: Paul Lubomirski [email protected] Aviation Exteriors, Inc. (AvEx) specializes in the exterior de-painting and painting of regional aircraft, as well as the maintenance associated with it, such as flight control removal, balancing, and reinstallation, minor sheet metal repairs, minor composite repairs, and service checks. AvEx also performs interior change outs and the paint associated with them.

Delta Connection Academy

Avion Graphics

2700 Flight Line Ave Sanford, Florida 32773 407-330-7020 Fax: 407-328-2811 www.deltaconnectionacademy.com RAA Representative: John O’Brien [email protected] Delta Connection Academy, a wholly owned subsidiary of Delta Airlines, operating more than 112 aircraft 34 of which are the 2007 Cirrus Design SR20 aircraft. We have trained students from 89 different countries and placed pilots with 30 airlines including but not limited to, all Delta Connection Airlines, American Eagle Airlines, Expressjet Airlines and Cape Air/ Nantucket Airlines. Our main campus is located at the Orlando/Sanford International Airport, the Academy currently partners with 3 colleges and universities across the Southwestern United States with a total of 702 Flight students.

27192 Burbank Foothill Ranch, CA 92610 (949) 472-0438 Fax: (949) 768-3794 www.aviongraphics.com RAA Representative: Pete Gardikas [email protected] Avion Graphics is the source for all of your interior/exterior placard/stencil needs. All of our markings meet the highest quality standards, as illustrated by our privileged licensing agreement and FAA-PMA for all Boeing (BAC) markings. Our parts are made on the best materials available and always meet all FAR specifications. Low prices are a given with the massive volume of material we use as the industry leader. New or custom markings are quick and easy - our experienced staff will work with your engineers to tailor each individual part or entire a/c kit to your specific requirements. Our art department can even assist in designing special projects and drawings. We are also one of the only companies approved to convert 3M’s VS7704, the only exterior decal material made exclusively for aircraft use. Whatever stencil, decal, or placard you require Avion Graphics has got you covered!

Michigan Institute of Aviation & Technology (MIAT) 47884 D Street Belleville, MI 48111 (800) 447-1310 Fax: (734) 483-1449 Website: www.miat.edu MIAT was founded in 1969 and is housed in a 125,000 square foot facility in Canton, Michigan (formerly at the Willow Run Airport). MIAT has three divisions, Aviation Technology Institute, Transportation Dispatch Institute and Power Technology Institute. Graduates of MIAT are background checked, drug tested, and receive numerous certifications prior to graduating.

Hentzen Coatings, Inc. 6937 W. Mill Road Milwaukee, WI 53218 (410) 688-2842 Fax: (414) 353-4200 www.hentzen.com RAA Representative: Bob Battaglia [email protected] Hentzen Coatings has built its reputation on providing innovative technologies for its customers, and to this end our emphasis has always been on maintaining a staff of highly qualified personnel. Our technical service, sales, and development groups provide our customers with cost effective coating systems compliant with current and anticipated environmental law. Hentzen’s laboratories are uniquely able to solve technical problems across the many industries of our customers.

Since its entry into the aerospace market, Hentzen Coatings has introduced finish coats that meet or exceed the performance requirements of MMS420, MEP 10-069, and BMS 10-72, as well as primers which meet or exceed the performance requirements of BMS 10-72, MEP 10-068, BMS 10-11 and MEP 10-059. These coatings and other specialty products for the aerospace industry, combined with Hentzen Coatings’ ability to create, innovate, and react quickly to customer needs make it a leader in the aerospace coatings industry.

Leading Edge Aviation Services 19301 Campus Drive, Suite 250 Santa Ana, CA 92707 (714) 556-0576 Fax: (714) 556-4023 www.leadingedgecorp.com RAA Representative: David Patterson [email protected] Headquartered in Santa Ana, CA with facilities across the United States, Leading Edge Aviation Services, Inc. is one of the most advanced, commercial aircraft services companies in the world. Specializing in commercial, private, and military aircraft painting, the company also provides a wide range of commercial services, including fuel system, mod-center support, contract labor, line-turn maintenance, composite and sheet metal, long and short term aircraft storage, field audits, fleet assessments, interior deep cleaning, and strip and painting services to various branches of the United States Military. For more information, visit www. LeadingEdgeCorp.com.

Sky Harbour Aircraft 33862 Airport Road Goderich, Ontario N7A 4G7 Canada (519) 524-2165 Fax: (519) 524-8421 www.skyharbour.com RAA Representative: Melissa Coleman [email protected] Sky Harbour Aircraft is a Transport Canada Approved Maintenance Organization that specializes in exterior and interior refurbishment on various aircraft types up to the regional jet.

Publications Penton Media/ Air Transport World The Blair Building 8380 Colesville Road, Suite 700 Silver Spring, MD 20910 (301) 650-2420 Ext. 116 Fax: (301) 650-2434 www.atwonline.com RAA Representative: Bill Freeman [email protected] For 45 years, Air Transport World, the premier airline industry publication, has been read by the world’s top continued page 81

RAA 2010 Annual Report

management of regional, major international, and cargo carriers worldwide. In addition, ATW is read by manufacturers of aircraft and engines, financial executives, government officials who regulate the worldwide airline industry, and industry service and support operations. Air Transport World’s award-winning editorial provides comprehensive coverage of management, financial, technical, regulatory, and operational issues facing the airline industry worldwide. Visit our website, www.atwonline.com, to see all products in the ATW Media Group and to sign up for ATW’s free daily news now delivered to over 38,000 subscribers daily.

Specialized Services Aerosim Technologies 351 Cliff Road Burnsville, MN 55337 (952) 894-4694 www.aerosim.com RAA Representative: Jennifer Montville [email protected] Aerosim’s FlightLine concept, featuring simulation based courseware, lifts the burden of creating and supporting 100% of your ground school training. We deliver a complete, customized solution for initial, recurrent and requalification training curriculum. Flightline can be deployed in the classroom, CBT lab, or via distance learning (web, CD, USB drive, laptop).

AeroTurbine Inc. 2323 NW 82nd Ave Miami, FL 33315 (305) 590-2600 Fax: (305) 717-3568 www.aeroturbine.com RAA Representative: Casey Terrell [email protected] AeroTurbine is a wholly owned subsidiary of AerCap, a world leader in Aircraft leasing with over 300+ aircraft in its lease portfolio. AeroTurbine provides airframe and engine material support specializing in all airframe types and engines. AeroTurbine has Dallas, Miami, and Goodyear, AZ facilities specializing in engine/aircraft trading, leasing, aircraft/engine teardowns and material sale. Our Regional products are managed in Dallas with sales staff in Miami.

Bill Thomas Associates, Inc.

RAA 2010 Annual Report

Cascade Engineering Services, Inc. 6640 185th Ave, NE Redmond, WA 98052 (425) 895-8617 ext. 517 Fax: (425) 328-1234 www.cascade-eng.com RAA Representative: Bahman Hadi Director-Aviation Division [email protected] Cascade Engineering Services, Inc. was established in 1994 with commitment to provide the best services available to Airlines and high-tech companies worldwide.

America,Condor, and Aero Classic tire and tube lines. Our affiliate repair station, Aero Wheel And Brake Service Corp., Inc.,(CRS U8SR871J) retreads aircraft tires for regional turboprop and jet transport aircraft, up to 225 mph, and provides wheel and brake service contracts to corporate and regional airlines. Desser Tire also distributes B/E Ice Shield pneumatic and propeller boots, Gill/Concorde batteries, Cee Bailey’s inlet plugs, prop slings and sun shades, and Rapco fleet support products.

Empire Aerospace 11559 North Atlas Road Hayden, ID 83835 (208) 292-3810 www.empireaerospace.com RAA Representative: Tom Hamilton [email protected] Empire Aerospace is the Premier Aircraft Maintenance, Modification, Repair and Overhaul Specialist - focused on the turboprop operator. Our motto “We can do that!” stems from Empire’s customer focused attitude. Over the past 20 years as an aircraft heavy maintenance partner, Empire has provided a quality and reliable product with an exceptional redelivery performance.

Crew Outfitters

ExxonMobil Corporation

4601 Hwy 360 Maildrop 806 Ft. Worth, TX 76155 (817) 354- 4051 Fax: (817) 684-1319 www.crewoutfitters.com RAA Representative: Shelley Martin [email protected] Crew Outfitters is dedicated to serving the airline industry with exemplary customer service! We cater to airlines of all sizes; the private pilot, the corporate/fractional pilots, the regional airlines and the large legacy carriers. We pride ourselves in creating detailed customized airline programs designed specifically for each of our client’s needs. We provide uniforms and uniform accessories to various work groups with the emphasis on the pilot sector. We also specialize in customized luggage programs. We can assist you with your company branding process by adding a wide range of logo merchandise to your product line. Some of our services include professional fittings; web based ordering sites and professional account managers. You will be able to source all of your needs through us. “We are your One Stop Crew Shop”!

3225 Gallows Road Fairfax, VA 22037 (703) 846-2150 Fax: (262) 314-3352 www.exxonmobil.com RAA Representative: Alan L. Suan [email protected] ExxonMobil’s aviation lubricants have been protecting aircraft engines since the Wright Brothers made history with a Mobil oil onboard in 1903. Since that cold December morning in North Carolina, our products have logged about 80 billion flight hours worldwide. Today, our products are flying with many airlines, military services and executive aircraft fleets. To learn about the features and benefits of our jet oils, hydraulic oils, greases and specialty fluids - including Mobil Jet Oil II, which is considered by many to be the world’s most reliable lubricant for aircraft-type gas turbine engines, contact your local ExxonMobil Aviation Lubricants representative or visit www.exxonmobil.com.

Desser Tire & Rubber Co., Inc. 6900 Acco Street Montebello, CA 90640 (952) 237-9136 Fax: (323) 721-7888 www.desser.com RAA Representative: Jim Lockbaum [email protected] Desser Tire & Rubber Co., Inc., is a franchised aircraft tire distributor for Goodyear, Michelin, Specialty Tires of

FirstLab 1364 Welsh Road, Suite C-2 North Wales, PA 19454 Fax: (215) 641-4959 www.firstlab.com RAA Representative: Jennifer Blowars [email protected] FirstLab has been providing Drug & Alcohol Testing services for 18 years. We have provided services to the RAA since 1992. We offer web-enabled program management tools and regulatory assistance from 2 highly respected experts, Dennis Bennett and Donna Smith, both formerly with

the USDOT.

Frank Crystal & Co. Inc. 32 Old Slip New York, NY 10005 (800) 221-5830 Fax: (212) 809-4043 www.frankcrystal.com RAA Representative: Kevin Life, Lou Timpanaro [email protected] Frank Crystal & Co. offers a distinct alternative in insurance brokerage: the client centric approach of a boutique with the resources of and specialized expertise of a larger firm. Committed to providing clients with the highest level of service, Frank Crystal & Co. designs and implements innovative and comprehensive insurance solutions.

Inventory Locator Service, LLC 8001 Centerview Parkway Suite 400 Memphis, TN 38018 (781) 721-5545 Fax: (901) 794-1760 www.ilsmart.com RAA Representative: Brigita Rasys [email protected] ILS provides Internet and client-based supply chain solutions to buy, sell, manage and evaluate aircraft parts, equipment, and services. With over five billion parts listed and 60,000 subscriber accesses each business day, ILSmart.com is the largest and most active e-marketplace in the aviation industry.

J&H Shipping Dba InXpress 13873 N 89th Street Scottsdale, AZ 85260 (602) 689-1900 Fax: (480) 471-8638 www.inxpressaz.com RAA Representative: Robert Lunny [email protected] InXpress, is a global freight consulting franchise that is able to offer significant discounts due to our volume of shipping through our world-class carriers. At InXpress, we use group purchasing power to pool together the shipping volume of thousands of businesses to achieve superior shipping discounts. This enables InXpress to pass on real savings via our franchise network. We provide unique shipping solutions and savings with domestic, international express, air freight and import / export services. Together, with our small package shipping partners your company can now achieve discounts previously only available to large shipping companies. InXpress takes things a step beyond just savings. You’ll receive a dedicated shipping consultant who will understand your business’s shipping needs and provide unique shipping solutions that will save you time, money and hassle. A dedicated customer service member will be available as your single point of contact to handle any shipping question you may have.

81

Associate Member Directory

25072 Anza Drive Valencia, CA 91355 (661) 295-4968 Fax: (661) 295-0341 www.BillThomasAssociates.com RAA Representative: Neil Waldron [email protected] Bill Thomas Associates (BTA) provides protective, reusable packaging for aircraft components. We specialize in ATA Spec. 300 Category I and II containers for shipping high value items. BTA produces UN certified main battery shipping containers, and the new fire-rated oxygen cylinder

cases for shipping charged O2 cylinders via air. BTA also produces Wheel & Bearing Protectors, radome shipping containers, customized brake containers, and maintains an OEM P/N cross reference database linking over 12,000 Part Numbers to a properly designed reusable container. Simply contact us with an OEM P/N, the manufacturer’s name, and a description of the part, and BTA will research the proper container for your component so your people can concentrate on running an airline. When you need to ship a valuable component and want it to arrive at its destination in working order, put bta on the case! See our advertisement page 8.

Kenyon International Emergency Services 15180 Grand Point Drive Houston, TX 77090 (281) 872-6074 Fax: (281) 872-6086 www.kenyoninternational.com RAA Representative: Frank A. Ciaccio [email protected] Kenyon is the world’s largest disaster management company with over 78 years of response experience. We provide care for the victims of disaster and their families. Our unique services include mobile morgues, family assistance programs, call centers, and crisis communication counsel. Kenyon also provides experiential based training and planning support.

Kilfrost Incorporated 6250 Coral Ridge Drive Suite 130 Coral Springs, FL 33076 (954) 294-3675 Fax: (954) 282-5049 www.kilfrost.com RAA Representative: Jason Carter [email protected] Kilfrost is a global leader in the supply of de/anti-icing products to the general and commercial aviation industries throughout 50 countries worldwide. Kilfrost has a 75 year tradition of innovation to include the world’s first renewable, sustainable, and low toxicity de/anti-icing technology called Sustain which also reduces the carbon footprint.

Lasership 22930 Quicksilver Dr. Dulles, VA 20166 (703) 761-9030 Fax: (703) 761-3170 www.lasership.com RAA Representative: Joseph Jarvis [email protected] Mission-critical, immediate shipping solutions specializing in AOG with emphasis on attentive customer service, strong communication, superior tracking technology including GPS and RFID at cost effective rates. With 15 offices to serve you, unique transportation solutions can be designed to deliver extraordinary results to your customers and your bottom line. Always a live voice at 877-807-1010.

cies and providing 24/7 support. LodgeX enables clients to leverage a database of thousands of hotels and the buying power of millions of rooms annually. To learn about outsourced hotel programs from LodgeX Airline Solutions, please visit us at www.LodgeX.com or call 800-950-5462.

MNX Global Logistics 300 North Oak Street Inglewood, CA 90302 (514) 898-6874 Fax: (310) 680-6031 RAA Representative: Thomas Benko [email protected] Midnite Express Aviation Services is a division of MNX Global Logistics dedicated to serving the airline and aviation supplier community. Our 24/7/365 global AOG desk provides expedited air and ground services, dedicated hand carry service and aircraft charter. Services include DG handling and both and import and export services combined with the ability to handle the smallest to the largest aircraft components. Our global network of offices and service partners allows us to respond to the most time critical and complex shipping scenarios. Additional Contacts: Stephanie Mogol-Wood, [email protected], tel# 310-489-0001 Nick Vincent, [email protected], tel# 310-330-2300

Nationwide Hospitality, Inc 85 W. Algonquin Rd Suite 160 Arlington Heights, IL 60005 (847) 718-9181 Fax: (847) 718-9480 www.nhisolutions.com RAA Representative: Dianne Boudreaux [email protected] Founded in 1993, Nationwide Hospitality Inc. (NHI) has always made customer service its first priority. NHI developed a leading airline service company by satisfying the hotel needs of airlines. NHI has over 50 airlines as our clients. We provide hotel rooms, ground transportation, and accounting services for crew, corporate, distressed passengers, and leisure travel. Let us provide a customized value solution to your airline’s hotel program.

Ramco Systems

Associate Member Directory

LodgeX Airline Solutions 10225 Yellow Circle Drive Minnetonka, MN 55343 (952) 767-6355 Fax: (952) 826-2080 www.LodgeX.com RAA Representative: Troy Salwei [email protected] LodgeX Airline Solutions provides outsourced crew hotel software & services customized for the airline industry. LodgeX reduces direct and indirect costs by integrating with your planning/scheduling software, minimizing your cost per occupancy, creating operational efficien-

82

3150 Brunswick Pike Suite 100 Lawrenceville, NJ 8648 (305) 538-8499 RAA Representative: Agata Gogolewska [email protected] Ramco Systems has over 600 global customers running its business-process-webcentric enterprise suite of applications and is the world’s largest provider of Aviation Maintenance & Engineering (M&E) and Maintenance Repair & Overhaul (MRO) Software Solutions.

RCM Aeroservices Ltd 89 Mojave Cres. Richmond Hill, Ontario L4S 1R7 Canada (905) 264-7501 Fax: (905) 264-7856 www.rcmaeroservices.com RAA Representative: Paul Vascotto [email protected] Service provider from basic data entry, data management to in-depth airline operational, technical reliability & maintenance cost analysis with customized report generation.

Sterling Courier 570 Herndon Parkway, Suite 300 Herndon, VA 20170 (703) 589-6881 Fax: (703) 880-0027 www.sterlingcourier.aero RAA Representative: Steve Wilson [email protected] The rapid transportation of critical and valuable aviation parts demands quick response time, precision handling and real-time monitoring. Sterling Courier meets these needs swiftly and efficiently – offering you a complete array of customized solutions, on-time delivery and round-the-clock, personalized service every day of the year. Our industry experts know that every moment counts and your request are met with range unparalleled speed, reliability and attention to detail to keep down time to a minimum. With a wide range of solutions for shipping everything from critical parts, AOG parts, rapid returns manuals to dangerous goods, Sterling’s priority services offer you: AOG rush services; AOG charter services; rapid recovery services; rapid return services; dangerous goods rush services; international call center; real time tracking; & tracing.

U.S. Technical 2641 East Orangethorpe Avenue Fullerton, CA 92831-5204 (714) 446-1920 Fax: (714) 446-1931 www.ustechnical.com RAA Representative: Jerry Schumacher [email protected] U.S. Technical is dedicated to providing world class, cost-effective engineering, certification, installation parts kitting with PMA approval, field installation support, and aircraft galley products to the domestic and international airlines. U.S. Technical offers total program management on specific projects as the interfacing group between the airline and the product manufacturing company. U.S. Technical’s full service capabilities include interior reconfiguration and structural design and analysis, flight deck avionics and avionics software certification, integration engineering and installation for head-up display, GPS, inflight entertainment systems, phones and faxes. With our 8 FAA DERs on staff, we can provide the airlines and manufacturers with 24-hour service and support. U.S. Technical also specializes in the service of reviewing

and incorporation FAR, AD, service bulletins and maintenance manual updates, airline engineering releases and maintenance job card support. U.S. Technical has experienced teams who specialize in the installation of the above systems, accomplishing most of the work on overnights. This limits the loss of downtime for the aircraft. U.S. Technical utilizes its own FAA Repair Station or works with the Air Carrier under its certificate to accomplish these tasks. U.S. Technical offers airlines our service from our corporate headquarters in Fullerton, CA, or any one of our four other engineering offices, located in Dallas, Atlanta, Phoenix and Seattle. Should there be a requirement, we will establish field operations throughout the world to support our regional or international airline customers.

VLS Recovery Services 17020 Premium Drive Hockley, TX 77447 (936) 372-0464 Fax: (936) 372-0464 www.vlsrs.com RAA Representative: Kerry Mims [email protected] VLS specializes in the treatment, storage, transportation, recycling, and disposal of non-hazardous waste. We also operate two full service rail car tank and truck tank cleaning facilities in Texas and Georgia.

World Courier 39 Broadway - Ste. 2510 New York, NY 10006 (212) 490-7000 Fax: (212) 490-7008 www.worldcourier.com RAA Representative: Chad Rogers [email protected] Since 1969 World Courier has set the standard for speed, reliability and personalized service for shippers demanding schedules. World Courier’s ability to respond to your most urgent & challenging AOG request is immediate regardless of time zone. We understand there is no margin for error when handling your AOG shipment.

Technical Membership ConocoPhillips Shared Services Aviation 6601 South Air Park Place Anchorage, AK 99502 (907) 263-3518 www.conocophillipsalaska.com/ RAA Representative: Richard A. Lund [email protected] Aircraft Operated: 2 Boeing 737-200 Gravel Equipped, 2 Boeing 737-700, 1 Bombardier (DeHavilland) DHC-6-300, 1 Casa C212-300

RAA 2010 Annual Report

Reference

North American Scheduled Carrier Legend 2 Letter/Digit Designators

Mark your calendars

Q5 ....40 Mile Air JR .....Aero California C4 ....Aerolineas Mesoamericanas AM ...Aeromexico 5D ....Aeromexico Connect 6R.....Aerounion AC ....Air Canada QK ....Air Canada Jazz YN ....Air Creebec - .......Air Geo - .......Air Georgian 3H ....Air Inuit 4N ....Air North YI......Air Sunshine 8T .....Air Tindi TS .....Air Transat ZW ...Air Wisconsin FL .....Airtran Airways 6L .....Aklak Air AS ....Alaska Airlines J5 .....Alaska Seaplane Service G4 ....Allegiant Air AA ....American Airlines MQ ...American Eagle 5F .....Arctic Circle Air EV.....Atlantic Southeast Airline 6A ....Aviacsa 1R.....Bankair JV .....Bearskin Airlines 8E .....Bering AiR MO ...Calm Air International 5T .....Canadian North 9K ....Cape Air ZQ ....Caribbean Sun Airlines 9M ...Central Mountain Air RP .....Chautauqua Airlines QA....Click Grupo Mexicana DQ....Coastal Air Transport 9L .....Colgan Air OH....Comair Inc. C5 ....Commutair CP ....Compass Airlines CO....Continental Airlines CS ....Continental Micronesia - .......Corporate Express Airlines DL.....Delta Air Lines JI.......Eastern Caribbean Air 7H ....Era Aviation 3Z .....Everts Air - .......Exp Val Air Serv - .......Express Air XE.....Expressjet Airlines 7F .....First Air 4Y ....Flight Alaska F8 .....Freedom Airlines F9 .....Frontier Airlines 2F .....Frontier Flying Service YV ....Go! Mesa G7 ....Gojet Airlines GV ....Grant Aviation ZK.....Great Lakes Aviation 6G ....Gulfstream Connection 3M ...Gulfstream Intl Airline H6 ....Hageland Aviation Services H3 ....Harbour Air HA ....Hawaiian Airlines BH ....Hawkair HB ....Homer Air QX ....Horizon Air V8 ....Iliamna Air Taxi 7N ....Inland Aviation Services - .......Innu Mikun Op Pal 4O ....Interjet WP ...Island Air

2O ....Island Air Service IS ......Island Airlines B6.....Jetblue Airways XC ....K.D. Air KT.....Katmai Air FK .....Keewatin Air M5 ...Kenmore Air 4K ....Kenn Borek Air JF ......L.A.B. Flying Service WJ ....Labrador Airways 6O ....Liaison - .......Lynx Air International - .......Lynx Aviation YV ....Mesa Airlines XJ .....Mesaba Aviation MX ...Mexicana De Aviacion YX ....Midwest Airlines - .......Mokulele Airlines T2 .....Nakina Air Service EJ......New England Airlines - .......New Mexico Airlines NA ....North American Airlines HW ...North Wright Airways NW ...Northwest Airlines J3 .....Northwestern Air Lease 3F .....Pacific Airways 8P .....Pacific Coastal Airlines LW ....Pacific Wings HI .....Papillon Airways P6 .....Pascan Aviation KS.....Peninsula Airways 4B.....Perimeter Aviation - .......Piedmont 9E .....PinnaCle Airlines Z3 .....Pm Air Llc PD ....Porter Airlines FE .....Primaris Airlines PB .....Provincial Airlines - .......Psa RW ...Republic Airline S6 .....Salmon Air YR ....Scenic Airlines BB.....Seaborne Airlines 8D ....Servant Air S5 .....Shuttle America 5G ....Skyservice Airlines OO ...Skywest Airlines 2E .....Smokey Bay Air WN ...Southwest Airlines NK ....Spirit Airlines SY.....Sun Country Airlines WG...Sunwing Airlines 4E .....Tanana Air Service 7T .....Trans North Aviation AX ....Trans States Airlines VW ...Transportes Aeromar UA ....United Airlines US ....Us Airways U5 ....Usa 3000 Airlines VQ ....Vintage ProPs & Jets VX ....Virgin America Airlines VB ....Vivaaerobus Y4 ....Volaris VC ....Voyageur Airways 4W ...Warbelow Air Ventures WT ...Wasaya Airways 8O ....West Coast Air WS ...Westjet K5 ....Wings Of Alaska 8V ....Wright Air Service XP.....Xtra Airways Y0 ....Yellow Air Taxi Z4 .....Zoom Airlines

Note: Scheduled carriers without 2 letter/digit codes are also displayed

84

RAA 2010 Annual Report

Airport Codes ABE ....Allentown PA ABI .....Abilene TX ABL.....Ambler AK ABQ....Albuquerque NM ABR ....Aberdeen SD ABY ....Albany GA ACK ....Nantucket MA ACT ....Waco (Municipal) TX ACV ....Eureka/Arcata CA ACY ....Atlantic City (Intl) NJ ADQ ...Kodiak AK AET.....Allakaket AK AEX ....Alexandria(Intl) LA AGN ...Angoon AK AGS ....Augusta GA AHN ...Athens GA AIA .....Alliance NE AIN .....Wainwright AK AKB ....Atka AK AKI .....Akiak AK AKK ....Akhiok AK AKN....King Salmon AK AKP ....Anaktuvuk Pass AK ALB.....Albany NY ALM....Alamogordo NM ALO ....Waterloo IA ALS .....Alamosa CO ALW....Walla Walla WA ALZ .....Alitak AK AMA ...Amarillo TX ANC....Anchorage (Intl) AK ANI .....Aniak AK ANV....Anvik AK AOO ...Altoona PA AOS ....Amook AK APF.....Naples FL APN ....Alpena MI ARC ....Arctic Village AK ART.....Watertown NY ARV ....Minocqua WI ASE.....Aspen CO ATK.....Atqasuk AK ATL .....Atlanta(Intl) GA ATT .....Atmautluak AK ATW ...Appleton WI ATY.....Watertown SD AUG....Augusta ME AUK ....Alakanuk AK AUS ....Austin (Bergstrom Intl) TX AVL.....Asheville NC AVP ....Wilkes-Barre/Scranton PA AZO ....Kalamazoo MI BDL.....Hartford (Bradley Intl) CT BED ....Bedford/Hanscom MA BET .....Bethel AK BFD ....Bradford PA BFF .....Scottsbluff NE BFI ......Seattle (Boeing Field) WA BFL .....Bakersfield CA BGM ...Binghamton NY BGR ....Bangor ME BHB ....Bar Harbor ME BHM ...Birmingham AL BIC .....Big Creek AK BID .....Block Is. RI BIL ......Billings MT BIS ......Bismarck ND BJI ......Bemidji MN BKC ....Buckland AK BKW ...Beckley WV BKX ....Brookings SD BLD.....Boulder City NV BLF .....Bluefield WV BLI ......Bellingham WA BMI ....Bloomington IL BNA....Nashville (Intl) TN BOI .....Boise ID BOS ....Boston(Intl) MA RAA 2010 Annual Report

BPT .....Beaumont/Pt. Arthur TX BQK ....Brunswick (Glynco) GA BRD ....Brainerd MN BRL .....Burlington IA BRO ....Brownsville TX BRW ...Barrow AK BSZ .....Bartletts AK BTI ......Barter Is. AK BTM....Butte MT BTR.....Baton Rouge LA BTT .....Bettles AK BTV.....Burlington VT BUF ....Buffalo(Intl) NY BUR ....Burbank CA BWI ....Baltimore (Intl) MD BYA ....Boundary AK BZN ....Bozeman MT CAE ....Columbia SC CAK ....Akron/Canton OH CDB ....Cold Bay AK CDC ....Cedar City UT CDR ....Chadron NE CDV ....Cordova AK CEC ....Crescent City CA CEM ...Central AK CEZ.....Cortez CO CFA ....Coffee Point AK CGA....Craig AK CGI .....Cape Girardeau MO CHA....Chattanooga TN CHO....Charlottesville VA CHS ....Charleston SC CHU....Chuathbaluk AK CIC .....Chico CA CID .....Cedar Rapids/Iowa City IA CIK .....Chalkyitsik AK CIU .....Sault Ste. Marie (Chippewa) MI CKB ....Clarksburg WV CKD ....Crooked Creek AK CKX ....Chicken AK CLD ....San Diego (Carlsbad) CA CLE .....Cleveland (Intl) OH CLL .....College Station TX CLP .....Clarks Point AK CLT .....Charlotte NC CMH ...Columbus (Intl) OH CMI ....Champaign IL CMX ...Hancock MI CNM ...Carlsbad NM CNY ....Moab UT COD....Cody WY COS ....Colorado Springs CO COU ...Columbia MO CPR ....Casper WY CRP ....Corpus Christi TX CRW ...Charleston WV CSG ....Columbus GA CVG ....Cincinnati (Intl) OH CVN....Clovis NM CWA ...Wausau (Central) WI CYF.....Chefornak AK CYS.....Cheyenne WY CZN ....Chisana AK DAB ....Daytona Beach FL DAL ....Dallas/Ft. Worth (Love Fld) TX DAY ....Dayton (Intl) OH DBQ....Dubuque IA DCA....Washington (Reagan Nat’l) DC DDC....Dodge City KS DEC ....Decatur IL DEN ....Denver (Intl) CO DFW ...Dallas/Ft. Worth (Intl) TX DHN ...Dothan (Regional) AL DIK .....Dickinson ND DIO .....Little Diomede Is. AK DLG ....Dillingham AK DLH ....Duluth MN DRG....Deering AK

DRO....Durango CO DRT.....Del Rio TX DSM ...Des Moines IA DTW ...Detroit (Metro Wayne) MI DUJ.....Dubois PA DUT ....Dutch Harbor AK DVL ....Devils Lake ND EAA ....Eagle AK EAR ....Kearney NE EAT .....Wenatchee WA EAU ....Eau Claire WI EDA ....Edna Bay AK EEK .....Eek AK EGE ....Vail/Eagle CO EGV ....Eagle River WI EGX ....Egegik AK EHM ...Cape Newenham AK EKO ....Elko NV ELD .....El Dorado AR ELI ......Elim AK ELM ....Elmira NY ELP .....El Paso TX ELV .....Elfin Cove AK ELY .....Ely NV EMK....Emmonak AK ENA ....Kenai AK ERI ......Erie PA ESC .....Escanaba MI ESD.....Eastsound WA EUG ....Eugene OR EVV ....Evansville IN EWB ...New Bedford MA EWD ...Wildman Lake AK EWN ...New Bern NC EWR ...Newark/New York (Liberty) NJ EXI......Excursion Inlet AK EYW ...Key West FL FAI ......Fairbanks(Intl) AK FAR.....Fargo ND FAT .....Fresno (Yosemite Intl) CA FAY .....Fayetteville NC FCA ....Kalispell/Glacier Nt Pk MT FHU ....Fort Huachuca/Sr. Vista AZ FKL .....Franklin PA FLG .....Grand Canyon (Pulliam) AZ FLL......Ft. Lauderdale (Intl) FL FLO .....Florence SC FMN ...Farmington NM FNT.....Flint MI FOD ....Ft. Dodge IA FRD ....Friday Harbor WA FSD .....Sioux Falls SD FSM ....Ft. Smith AR FWA ...Ft. Wayne IN FYU ....Ft. Yukon AK GAL ....Galena AK GAM...Gambell AK GBD....Great Bend KS GCC....Gillette WY GCK ....Garden City (Regional) KS GCN ...Grand Canyon AZ GDV....Glendive MT GEG ....Spokane (Intl) WA GFK ....Grand Forks ND GGG ...Longview TX GGW ..Glasgow MT GJT .....Grand Junction CO GLH ....Greenville MS GLV.....Golovin AK GNU ...Goodnews Bay AK GNV ...Gainesville FL GPT ....Gulfport/Biloxi MS GRB ....Green Bay WI GRI .....Grand Is. NE GRK ....Killeen Gray AAF TX GRR ....Grand Rapids MI GSO ....Greensboro/H.Pt/Win-Salem NC

GSP ....Greenville/Spartanburg SC GST.....Gustavus AK GTF.....Great Falls MT GTR ....Columbus(G.T. Regional) MS GUC ...Gunnison CO GUP ....Gallup NM HCR ....Holy Cross AK HDN ...Steamboat Springs CO HGR....Hagerstown MD HHH....Hilton Head Isl. SC HIB .....Hibbing/Chisholm MN HII ......Lake Havasu City AZ HKB ....Healy Lake AK HLN ....Helena MT HNH ...Hoonah AK HNL ....Honolulu Oahu HI HNM...Hana Maui HI HNS ....Haines AK HOB....Hobbs NM HOM...Homer AK HON ...Huron SD HOT ....Hot Springs AR HOU ...Houston (Hobby) TX HPB ....Hooper Bay AK HPN ....Westchester County NY HRL.....Harlingen TX HRO....Harrison AR HSL .....Huslia AK HSV ....Huntsville/Decatur AL HTS .....Huntington WV HUS ....Hughes AK HVN....New Haven CT HVR ....Havre MT HYA ....Hyannis MA HYG....Hydaburg AK HYL.....Hollis AK HYS.....Hays KS IAD .....Washington (Dulles Intl) DC IAH .....Houston (G.Bush Intl) TX IAN .....Kiana AK ICT......Wichita KS IDA .....Idaho Falls ID IGG .....Igiugig AK IGM ....Kingman AZ ILG......Wilmington DE ILI .......Iliamna AK ILM .....Wilmington NC IMT .....Iron Mountain MI IND .....Indianapolis IN INL......International Falls MN IPL ......El Centro/Imperial CA IPT ......Williamsport (Regional) PA IRC .....Circle AK IRK .....Kirksville MO ISN .....Williston ND ISO .....Kinston NC ISP ......Long Is. MacArthur NY ITH......Ithaca NY ITO......Hilo Hawaii HI IWD ....Ironwood MI IYK .....Inyokern CA JAC .....Jackson WY JAN.....Jackson-Evers(Intl) MS JAX .....Jacksonville(Intl) FL JBR .....Jonesboro AR JFK......New York (Kennedy) NY JHM ....Kapalua Maui HI JHW ....Jamestown NY JLN .....Joplin MO JMS ....Jamestown ND JNU ....Juneau (Intl) AK JST ......Johnstown PA KAE ....Kake AK KAL.....Kaltag AK KBC ....Birch Creek AK KCC ....Coffman Cove AK KCG ....Chignik (Fisheries) AK KCL.....Chignik (Lagoon) AK

KCQ ....Chignik (Lake) AK KEB.....Nanwalek AK KEK.....Ekwok AK KFP .....False Pass AK KGK ....Koliganek AK KGX ....Grayling AK KKA ....Koyuk AK KKB ....Kitoi AK KKH ....Kongiganak AK KKI .....Akiachak AK KKU ....Ekuk AK KLG ....Kalskag AK KLL .....Levelock AK KLN ....Larsen Bay AK KLW ....Klawock AK KMO ...Manokotak AK KMY ...Moser Bay AK KNK ....Kakhonak AK KNW ...New Stuyahok AK KOA ....Kona Hawaii HI KOT.....Kotlik AK KOY ....Olga Bay AK KOZ ....Ouzinkie AK KPB ....Point Baker AK KPC ....Pt. Clarence AK KPN ....Kipnuk AK KPR ....Port Williams AK KPV ....Perryville AK KPY ....Port Bailey AK KSM....St. Marys AK KSR.....Sandy River AK KTB.....Thorne Bay AK KTN ....Ketchikan AK KTS .....Brevig Mission AK KUK ....Kasigluk AK KVC ....King Cove AK KVL .....Kivalina AK KWF....Waterfall AK KWK ...Kwigillingok AK KWN ...Quinhagak AK KWP ...West Point AK KWT ...Kwethluk AK KXA ....Kasaan AK KYK ....Karluk AK KYU ....Koyukuk AK KZB.....Zachar Bay AK LAN ....Lansing MI LAR.....Laramie WY LAS .....Las Vegas (Intl) NV LAW ...Lawton OK LAX ....Los Angeles (Intl) CA LBB .....Lubbock (P. Smith Intl) TX LBE .....Latrobe PA LBF .....North Platte NE LBL .....Liberal KS LCH ....Lake Charles (Regional) LA LEB .....Lebanon NH LEX .....Lexington KY LFT .....Lafayette LA LGA ....New York(LaGuardia) NY LGB ....Long Beach CA LIH ......Lihue Kauai HI LIT ......Little Rock AR LKE .....Seattle (L.Union) WA LMA....Lake Minchumina AK LMT ....Klamath Falls OR LNK ....Lincoln NE LNS .....Lancaster PA LNY ....Lanai City Lanai HI LPS .....Lopez Is. WA LRD.....Laredo TX LSE .....La Crosse WI LUP.....Kalaupapa Molokai HI LUR ....Cape Lisburne AK LVD .....Lime Village AK LWB ....Greenbrier WV LWS ....Lewiston ID LWT ....Lewistown MT

85

Airport Codes LYH ..... Lynchburg VA MAF ... Midland/Odessa TX MBL .... Manistee MI MBS.... Saginaw MI MCE ... Merced (Macready Regional) CA MCG ... McGrath AK MCI .... Kansas City (Intl) MO MCK ... McCook NE MCN ... Macon GA MCO ... Orlando (Intl) FL MCW .. Mason City IA MDT ... Harrisburg (Intl) PA MDW .. Chicago (Midway) IL MEI ..... Meridian MS MEM... Memphis TN MFE .... McAllen TX MFR .... Medford OR MGM .. Montgomery AL MGW .. Morgantown WV MHK ... Manhattan KS MHT ... Manchester (Boston Regional) NH MIA .... Miami(Intl) FL MKE.... Milwaukee WI MKG ... Muskegon MI MKK ... Molokai Hoolehua HI MKL .... Jackson TN MLB .... Melbourne FL MLI ..... Moline IL MLL .... Marshall AK MLS .... Miles City MT MLU ... Monroe LA MLY .... Manley Hot Springs AK MNT ... Minto AK MOB ... Mobile AL MOD... Modesto CA MOU... Mountain Village AK MQT ... Marquette MI MRY.... Monterey CA MSL .... Muscle Shoals AL MSN ... Madison (Dane County) WI MSO ... Missoula MT MSP .... Minneapolis/St. Paul (Intl) MN MSS .... Massena NY MSY.... New Orleans(Intl) LA MTH ... Marathon FL MTJ .... Montrose CO MTM... Metlakatla AK MUE ... Kamuela Hawaii HI MVY ... Martha’s Vineyard MA MWA .. Marion IL MYL .... McCall ID MYR ... Myrtle Beach SC MYU ... Mekoryuk AK NIB ..... Nikolai AK NKI ..... Naukiti AK NLG .... Nelson Lagoon AK NME ... Nightmute AK NNL .... Nondalton AK NUI ..... Nuiqsut AK NUL .... Nulato AK NUP .... Nunapitchuk AK OAJ..... Jacksonville NC OAK.... Oakland CA OBU.... Kobuk AK OGG ... Kahului Maui HI OGS .... Ogdensburg NY OKC .... Oklahoma City (Rogers) OK OLF ..... Wolf Point MT OLH .... Old Harbor AK OMA... Omaha NE OME ... Nome AK ONT .... Ontario (Intl) CA OOK.... Toksook Bay AK ORD.... Chicago (O’Hare) IL ORF .... Norfolk/Va.Bch/Wmbg VA ORI ..... Port Lions AK ORV .... Noorvik AK OTH .... North Bend OR

86

OTZ..... Kotzebue AK OWB ... Owensboro KY OXR .... Oxnard/Ventura CA PAH .... Paducah KY PBG .... Plattsburgh AFB NY PBI...... West Palm Beach (Intl) FL PCA .... Portage Creek AK PCE..... Painter Creek AK PDB .... Pedro Bay AK PDT..... Pendleton OR PDX .... Portland OR PEC..... Pelican AK PFN .... Panama City FL PGA .... Page AZ PGM ... Pt. Graham AK PGV .... Greenville NC PHF..... Newport News/Wmbg VA PHL ..... Philadelphia (Intl) PA PHO .... Point Hope AK PHX .... Phoenix (Intl) AZ PIA ..... Peoria IL PIB...... Laurel/Hattiesburg MS PIH ..... Pocatello ID PIP ...... Pilot Point AK PIR...... Pierre SD PIT ...... Pittsburgh (Intl) PA PIZ ...... Point Lay AK PKA .... Napaskiak AK PKB ..... Parkersburg/Marietta (Regional) WV PLB ..... Plattsburgh NY PLN..... Pellston MI PMD ... Palmdale/Lancaster CA PML .... Pt. Moller AK PNS .... Pensacola FL PPV..... Pt. Protection AK PQI ..... Presque Isle ME PQS .... Pilot Station AK PRC .... Prescott AZ PSC..... Pasco WA PSG .... Petersburg AK PSM .... Portsmouth(Pease Intl) NH PSP ..... Palm Springs CA PTA ..... Pt. Alsworth AK PTH..... Pt. Heiden AK PTU .... Platinum AK PUB .... Pueblo CO PUW ... Pullman WA PVC .... Provincetown MA PVD .... Providence RI PWK ... Chicago (Palwaukee) IL PWM .. Portland ME RAP .... Rapid City(Regional) SD RBH .... Brooks Lodge AK RBY .... Ruby AK RCP .... Cinder River AK RDD .... Redding CA RDM ... Redmond OR RDU .... Raleigh/Durham NC RDV .... Red Devil AK RFD .... Chicago(Rockford) IL RHI ..... Rhinelander WI RIC ..... Richmond/Wmbg VA RIW .... Riverton WY RKD .... Rockland ME RKS..... Rock Springs WY RMP ... Rampart AK RNO.... Reno NV ROA.... Roanoke VA ROC .... Rochester NY ROW ... Roswell NM RSH .... Russian Mission AK RST ..... Rochester MN RSW ... Ft. Myers (Sw Fl Regional) FL RUT .... Rutland VT SAF ..... Santa Fe NM SAN .... San Diego (Intl) CA SAT ..... San Antonio TX SAV .... Savannah/Hilton Head GA

SBA .... Santa Barbara CA SBN .... South Bend (Regional) IN SBP ..... San Luis Obispo CA SBY..... Salisbury/Ocean City MD SCC .... Prudhoe Bay/Deadhorse AK SCE ..... State College PA SCM ... Scammon Bay AK SDF ..... Louisville KY SDP..... Sand Point AK SDY..... Sidney MT SEA..... Seattle/Tacoma (Intl) WA SFO..... San Francisco (Intl) CA SGF..... Springfield MO SGU .... St. George UT SGY .... Skagway AK SHD .... Shenandoah Valley VA SHG .... Shungnak AK SHH .... Shishmaref AK SHR .... Sheridan WY SHV .... Shreveport LA SHX .... Shageluk AK SJC ..... San Jose CA SJT ...... San Angelo TX SKK..... Shaktoolik AK SLC ..... Salt Lake City UT SLE ..... Salem OR SLK ..... Saranac Lake NY SLN ..... Salina KS SLQ..... Sleetmute AK SMF .... Sacramento (Metro) CA SMK.... St. Michael AK SMN ... Salmon ID SMX.... Santa Maria CA SNA .... Santa Ana (J.Wayne) CA SNP .... St. Paul Is. AK SOP .... Pinehurst NC SOV .... Seldovia AK SOW ... Show Low AZ SPI ...... Springfield IL SPS ..... Wichita Falls TX SRQ .... Sarasota/Bradenton FL SRV..... Stony River AK STC ..... St. Cloud MN STG..... St. George Is. AK STL ..... St. Louis (Intl) MO STS ..... Santa Rosa CA SUN .... Sun Valley ID SUX .... Sioux City IA SVA .... Savoonga AK SVC .... Silver City NM SVS ..... Stevens Village AK SWF .... Newburgh NY SXP ..... Sheldon Point AK SYB..... Seal Bay AK SYR..... Syracuse NY TAL ..... Tanana AK TBN .... Ft. Leonard Wood MO TCT ..... Takotna AK TEX ..... Telluride CO TKE ..... Tenakee AK TKJ ..... Tok AK TLA ..... Teller AK TLH ..... Tallahassee FL TLJ ...... Tatalina AK TLT ...... Tuluksak AK TNC .... Tin City AK TNK .... Tununak AK TOG .... Togiak AK TOL ..... Toledo OH TPA ..... Tampa(Intl) FL TRI ...... Tri-City Airport TN TTN..... Philadelphia (Trenton-Mercer) NJ TUL ..... Tulsa OK TUP .... Tupelo MS TUS..... Tucson AZ TVC .... Traverse City MI TVF ..... Thief River Falls MN TWA ... Twin Hills AK

TWF .... Twin Falls ID TXK..... Texarkana AR TYR..... Tyler TX TYS ..... Knoxville TN UGB.... Pilot Point (Ugashik Bay) AK UGI ..... Uganik AK UIN ..... Quincy IL UNK.... Unalakleet AK VAK .... Chevak AK VBM ... Blue Mountain AK VCT .... Victoria TX VDZ .... Valdez AK VEE ..... Venetie AK VEL ..... Vernal UT VIS ...... Visalia CA VLD .... Valdosta GA VPS ..... Ft. Walton Beach FL WAA ... Wales AK WBB ... Stebbins AK WBQ ... Beaver AK WKK ... Aleknagik AK WLK.... Selawik AK WMK .. Meyers Chuck AK WMO .. White Mountain AK WNA... Napakiak AK WRL.... Worland WY WSN ... South Naknek AK WST .... Westerly RI WTK ... Noatak AK WTL .... Tuntutuliak AK WWP .. Whale Pass AK WWT .. Newtok AK WYS.... West Yellowstone MT XNA.... Fayetteville (Regional) AR YKM ... Yakima WA YUM ... Yuma AZ

Advertisers Index Aero Instruments & Avionics ..................................... 28 Aero-Craft Hydraulics................................................ 60 Aviatron .................................................................... 30 Bill Thomas Associates ................................................ 8 Bombardier ...................................................back cover CAE .......................................................................... 56 Embraer ............................................. inside front cover FlightSafety International ............................................ 4 Fokker ...................................................................... 24 Lufthansa Technik ...............................inside back cover Mitsubishi Aircraft Corporation ................................. 10 MTU Aero Engines ................................................... .22 OAG ........................................................................... 6 Rockwell Collins ........................................................ 62 Saab ........................................................................... 8 Wings Financial Credit Union ...................................... 2

RAA 2010 Annual Report

The

comfortably greener Q400

Relax, and think about all the fuel you’re saving It may be the most comfortable way yet to reduce our environmental impact. Bombardier’s Q400 turboprop uses 30-40% less fuel. This means it’s more fuel efficient than an average car on a per passenger basis. It also produces less emissions and less noise. As one of the world’s most technologically advanced aircraft, the Bombardier Q400 airliner provides outstanding comfort, performance and reliability for its passengers. It also provides reduced environmental impact for all of us. That’s why it’s proving to be the most popular regional solution on short distance routes. For more information, please visit www.comfortablygreener.com

comfortably greener

For the local hero.

Lufthansa Technik — worldwide service for regional aircraft. We’ve created a seamless product portfolio designed to give regional jet operators just what they need — component services, engine services, engineering, technical training and much more. So if you’re a regional airline looking for maximum reliability and quality combined with the ultimate in cost efficiency anywhere in the world, look no further! We offer full component support for the following aircraft types: Q400, CRJ100/200, 700/900 and E-Jet: SCM, TCM and TCS®; ERJ135/145: SCM and TCM Lufthansa Technik AG, Marketing & Sales E-mail: [email protected] www.lufthansa-technik.com/regionals Call us: +49-40-5070-5553

More mobility for the world