2011 Annual Report

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2011 Annual Report Mission Statement

Building a literate community and transforming lives by strengthening reading and language skills

Greetings!

It’s hard to believe another year has passed! I’m always amazed at the successes of our adult learners, volunteers, donors and staff. Celebrating our 25th year, we created our 2011–2013 Strategic Plan, served a record number of West Michigan adults, launched the Community Literacy Initiative, and wrapped up our Blueprint for Literacy campaign. With input from our board of directors, management team, and staff, we pulled together goals for the next three years, all focused on our mission of building a literate community and transforming lives. Measurement of our progress toward our strategic plan will be noted through a new balanced scorecard approach.

Lisa D. Buffin President Board of Directors

Our programs, all aligned with the National Career Readiness Certificate (NCRC), served over 1500 adults. Achieving an NCRC enables more adults to become qualified candidates for employment and job promotion. We are proud to report that 80 Literacy Center adult learners achieved this certificate! The Customized Workplace English™ Program (CWE) received international recognition after a delegation from Singapore visited the Literacy Center to study our program as a best practice. Later in the year, CWE was once again recognized as a best practice for the Pathways to Prosperity program. In October, the Community Literacy Initiative (CLI), formerly Greater Grand Rapids Reads, was launched. The Initiative seeks to empower community leaders, parents, and residents to improve literacy for all ages in West Michigan. Over 80 community leaders attended the launch offering their perspective on the state of literacy in Grand Rapids. Our Literacy Champions, Mayor George Heartwell and Eastern Floral CEO Bing Goei, help gain the support and participation of the community. Funded by the W.K. Kellogg and Doug & Maria DeVos Foundations, the CLI will continue to lead our community’s efforts in improving literacy for all ages.

Susan K. Ledy, MA President/CEO

After a three-year advancement campaign, we reached our Blueprint for Literacy fundraising goal of $1.5 million. The success of our campaign allowed us to move to our own site, improve visibility, support a leadership role in the community through the CLI, and build infrastructure for growth. A progress report and special thank you to our donors is included in this report. A warm thank you goes out to our faithful volunteers and committed partners that assist us in maximizing our resources. Committing their time, talents, and resources, we are able to improve the reading and language skills of adults in our community. Combined with our adult learners’ desire to excel, we are all on our way to improving literacy in West Michigan. Now that the Blueprint for Literacy campaign is complete, we will be focusing on the sustainability of our organization and how our mission is impacting the lives of the people in our community. We ask you to join other donors to build the operational support needed toward mission fulfillment. Thank you for the advocacy, donations, and time you have contributed to the Literacy Center of West Michigan. We are incredibly grateful for your investment in improving literacy in West Michigan.

Once again, many thanks!

Susan K. Ledy Lisa D. Buffin President/CEO Board Chair

LCWM Staff: (front row, from left): Tatum Rucker, Shay Kraley, Karen Krieg, Susan K. Ledy, Lindsay McHolme, Diedre Deering, Jennifer Kraai and Laurie Emelander. (back, from left) Valerie Emmenecker, Kristin Brace, Catherine Bolster, Luke Ridout, Anita Matlock-Murphy, Karen Sellaro, Jane DeGroot, Angela Steele, Chris Belding, Kenny Williams-Buck, Nancy VanIngen, Joan Ferrier, Olivia Destrades-Mendoza and Lori Visser. Not pictured: Bruce Bennett, Vera Grishkina and Colleen Blaszak

2011-12 Board of Directors: (from left) ): Lisa Buffin, Rick Adamy, Sandy Sefton, Dave Clark, Karen Bakale, Stephanie Setterington, Jesse Hertstein and Kimberly Large. (not pictured) Katie Ferris, Micki Benz, Gilda Gely, Jenn Groendyke, Monica Scott, Ken Jansen and Mark Peters.

AmeriCorps Members: (from left) Heather Harrison, Bethany Kim, Melissa Stek and Amy Clay. Not pictured: Dan Drust, Veronica Clapp, Paul Campbell and Christina Kaufmann

There’s no substitute for rolling up your sleeves and working with the people who can make a difference. They get the benefit of your participation and you gain a direct understanding of the real problems and potential solutions, which makes you a more informed giver. Michael Milken

Community Need & Literacy Statistics •

83% of children entering kindergarten in Grand Rapids Public Schools lack the pre-reading skills necessary to learn to read. (CRI data)



The number one indicator of a child’s success in school is the education level of the parent, particularly the mother. (National Center for Family Literacy)



One in three working-age Michigan adults – 1.7 million people – lack basic skills or credentials to attain family-sustaining jobs and contribute to the state’s economy.  (US Census Bureau American Community Survey, 2006.)



According to community colleges around the state, at least 60% of students entering these institutions require remediation prior to engaging in post-secondary education.  (Michigan Community College Association)



Michigan’s high school dropout rate is 11% and the dropout rate at Grand Rapids Public Schools is 22%. ( Michigan Department of Education)



70% of 8th graders in the country read below grade level, with 66% not having adequate literacy skills upon graduation.  The job of retraining and remediation will continue to be a problem for a skilled workforce.



Only 25% of the population in Michigan has a BA degree or better compared to a national average of 28%.



The ACSET (Area Community Service Employment and Training Council) pilot study of adults taking the WorkKeys® test, show 15% did not pass the test. If we translate this figure to all adults in the county, it is approximately 33,000 adults. Individuals who do not pass the test are likely to earn less than $15,000.00 per year. This test is also taken by all high school juniors in the State of Michigan.

Community Partners and Collaborators ACSET

Providing funding for workplace training within companies to help workers retain and improve employment.

Doug and Maria DeVos Foundation

Partnering to provide adult and family education programs in the Hope Zones. Provides funding for the Iglesias de Esperanza program of family literacy within Hispanic churches in Grand Rapids.

Grand Rapids Community College

Working with the Literacy Center to provide seamless transitions for students and ensuring that they receive courses in employability skills, GED, KeyTrain, financial literacy, and computer literacy. Education and Training Specialists work with students to ensure they are ready to move from pre-GED to GED to post secondary education and employment.

Grand Rapids Public Library

Providing marketing, financial support, and tutoring space for adult learners in our community.

Grand Rapids Public Schools (Schools of Hope Program) Partnering to provide family literacy programming in seven elementary schools for 2010-2011, with a goal to ultimately provide programming in all 15 Schools of Hope. This programming includes adult education, parenting classes, child education, and parent and child together (PACT) time.

Head Start for Kent County

Partnering to provide family literacy programming to Head Start families. This programming includes adult education, parenting classes, child pre-school education, and parent and child together (PACT) time.

Kent District Library Providing marketing and tutoring space for adult learners in our community.

Pathways to Prosperity

This collaboration includes the Literacy Center of West Michigan, Grand Rapids Community College, Women’s Resource Center, Goodwill Industries, Manpower, and Kent and Allegan County MiWorks! These organizations are working together to move adult learners through the continuum of education into green jobs and providing seamless transitions for all students. This is a two-year, grant-funded program.

Program Overview Adult Tutoring Program

Our Adult Tutoring Program provides one-on-one individualized instruction to adult learners reading below a 9th grade level. Instruction is provided for both native and non-native speakers of English. All lessons are contextualized to the learner’s personal goals and educational needs. This program serves more than 600 adult learners annually and trains approximately 100 volunteer tutors each year.

Customized Workplace English™ Program

Serving more than 700 adult learners annually, our Customized Workplace English™ Program provides customized training to employers in Workplace English (ESL), Workplace Literacy, Accent Modification, Cross-Cultural Workplace Communication, ACT’s WorkKeys® assessment, job profiling and training in Foundational Skills. As a partner organization in Pathways to Prosperity, our education specialists help students transition through the education and employment pipeline. Our program is an authorized provider of ACT’s WorkKeys system, which offers an opportunity for learners to obtain a National Career Readiness Certificate and companies to be more targeted in their workforce development efforts. Our learners in the community-based ESL courses learn English for the workplace and transition to postsecondary education, job training and employment.

Head Start Family Literacy Program

Serving more than 50 families annually, the Head Start Family Literacy Program provides tutoring and workshops to assist parents and caregivers with children enrolled in participating Head Start for Kent County programs to become better readers to their children. Volunteer tutors work one-on-one with parents and caregivers to improve their reading and language skills.

Schools of Hope Family Literacy Program

Our Schools of Hope Family Literacy Program is a partnership with Grand Rapids Public Schools and the Heart of West Michigan United Way to provide family literacy. Parents participate in English as a Second Language classes at their child’s elementary school. Parents also benefit from guidance on how to become involved in their child’s education. Each month, a Family Literacy Night provides a night of fun literacy activities and food for the participating families. The Schools of Hope Family Literacy Program is available at seven elementary schools and serves more than 200 families.

Community Literacy Initiative

Launched in October 2011, the Community Literacy Initiative (CLI) is a literacy coalition that seeks to empower community leaders, parents, and residents to improve literacy for all ages in West Michigan. CLI will coordinate an annual Community Literacy Summit, develop an online Community Literacy Directory for providers and parents, develop a common literacy measurement system, collect and report literacy data to the community, and provide forums for sharing resources and learning from one another.

Iglesias de Esperanza Program

The Iglesias de Esperanza Program is a partnership with the Doug and Maria DeVos Foundation. Our program trains instructors in Hispanic churches to provide family literacy programs to their congregations and neighborhoods.

Accomplishments & Results Adult Tutoring Program • • • •

77% of learners made a reading gain 64% of learners made a listening gain Average reading gain 5.8 points Average listening gain 2.7 points

Customized Workplace English™ Program • • • • •

Recognized as a Best Practice by CASAS Agency and Singapore Workforce Development Agency Average reading gain 3.6 points Average listening gain 5.0 points 85% of learners assessed with WorkKeys® (or 123 learners) achieved Level 3 or higher in at least one of the WorkKeys subjects 80 learners achieved a Bronze or higher National Career Readiness Certificate

Head Start Family Literacy Program • • • • •

Program completion rate: 85% 69% of adult learners made a 3-point or greater gain on their literacy post-test 100% of parents increased their frequency of pre-reading activities with a child in the home 90% of parents increased involvement with Head Start 100% of children made a gain on their literacy/language post assessments

Schools of Hope Family Literacy Program • • • •

47% of parents had significant increases in their reading comprehension 75% of parents had significant increases in their listening comprehension 230 parents were enrolled in the program 54% of children (grades K-5) met their target reading growth on their districtwide reading tests

Community Literacy Initiative • • • •

80+ community leaders attended the public launch 40+ participants in Neighborhood Literacy Forums from Central and West Hope Zones Mayor George Heartwell & Bing Goei named Literacy Champions 15 committed Advisory Council members

Iglesias de Esperanza Program • • • • •

Worked with three churches: Iglesia Centro Cristiano de Grand Rapids, Iglesia de Dios Pentecostal, Iglesia Adventista Maranatha 91% of participants had significant increases in their literacy levels 78% of participants engaged their children in five or more literate behaviors every week 52% of participants made progress toward life goals 63% of participants reported an increased comfort level when interacting with their child’s school



Our Donors Your support continues to inspire us to do more, to serve more, and to be good stewards of the gifts that you provide.

Thank You Gracias Merci Dank U Grazie

“I like to come to the English classes because I need to improv e my English and ha ve a better communication with my children helping them with their homework. ” ~ Monica Zavala, parent in the Schools of Hope Family Literacy Program at Cesa r E. Chavez Elementary Scho ol

ug was an ad®ult Warpeerig Maka T WorkKeys AC the learner in training class at ills Foundatio®nal Sk ive s. Warpeerig’s dr Butterball Farm was he en wh off id pa for success ts, the WorkKeys tes able to complete l na tio Na taining a succeeded in ob Certificate Career Readiness ployment at em his ed ov pr and im s. rm Butterball Fa ter and my dear “I want to thank the Literacy Cen cation and help. dedi their for y, Fole Barb teacher, re I was not Befo r. bette Now I can understand every time, and this me to ks spea she but , dent confi is so good.” r, adult learner in ~ Flor de América Heredia de Javie ram Prog ring Tuto the Adult

Donors Reader’s Circle ($10,000+) Amway Corporation Charles M. Gates, Jr. Foundation Douglas & Maria DeVos Foundation Richard & Helen DeVos Foundation Grand Rapids Public Library Heart of West Michigan United Way JPMorgan Chase Bank Sebastian Foundation Literary Society ($5,000 – 9,999) Dick & Betsy DeVos Foundation Dollar General Literacy Foundation Keller Foundation Non Profit Technical Assistance Fund PNC Foundation Poetry League ($3,000-4,999) BDO USA, LLP Dyer-Ives Foundation Frank B. & Virginia V. Fehsenfeld Foundation Varnum Verizon Wireless West Michigan Association of Insurance Agents Book Club ($1,500-2,999) Adamy Valuation Advisors Bill & Janice Currie Grand Rapids Community Foundation in honor of Shavon Doyle Lacks Enterprises, Inc. J. David & Roxie S. McGee Mika Meyers Beckett & Jones PLC Mark Peters PNC Reliable Auto Finance Inc. Spartan Stores Inc. Mitchell & Belinda Stapley Target The Grand Rapids Press West Michigan Strategic Alliance Speller’s Association ($1,000-1,499) Rick & Loy Adamy Butterball Farms, Inc. John Cowles Fishbeck, Thompson, Carr, & Huber, Inc. Foremost Insurance

Listing is for donations from Oct. 1, 2010 through Sept. 30, 2011

Grand Rapids Community College Jack & Rita Kirkwood Ken & Linda Krombeen Susan K. Ledy Lion Rock Holdings Meijer Inc. Bonnie K. Miller Elizabeth & Mark Murray National Heritage Academies Spectrum Health Marilyn Titche Nancy Treul University of Phoenix, Inc. Steve & Cindy Van Andel Foundation Van Haren Electric Inc. Tom & Betty Williams Zondervan Publishing House Fiction Guild ($500-999) Jay Andreini Anonymous Matthew & Kristy Becker Betz Industries BISSELL Inc. Susan Brower Chuck & Mary Jo Burpee Comerica Bank Jean Dugan Thomas & Carolyn Fehsenfeld Tom & Mickie Fox Family Friend Foundation Gary Family Foundation Grand River Grocery Mr. & Mrs. Thomas J. Haas, Ph.D. J.C. Huizenga Irwin Seating Company Win & Kyle Irwin Fred & Linn Keller Mimi Madden Mercantile Bank of Michigan Metrics Reporting, Inc. Ellen L. Myler National Christian Foundation West Michigan - The Catherine and Julien Neis Laurie Pawlowski Gary Perras Adam & Kathlene Sheridan Smith Haughey Rice & Roegge William E. & Norma Sprague Charitable Fund Barbara Stanford and Mark Coleman Jerry & Judy Subar Dr. Jacqueline Taylor The Founder’s Fund WYCE

Literacy Sustainers ($250-499) Karen Bakale John & Julia Barnes Amy Bird Lisa D. Buffin James Crosby Tim & Anne Cusack James H. Earley Steve & Karen Ender Diane Farage Kayne Ferrier Katie Ferris Richard & Barbara Foster Founders Bank & Trust Grand Rapids GLBTA Alliance Doris G. Griffith Ms. Nancy H. Hart Sue Jackson Birgit Klohs & Greg Northrup Cathleen Luck & Michael Brown Macatawa Bank Hope Margherio Douglas & Cindy Martin Michael & Sheila McGuire Gerry Molyneux May and Michael Mulligan Duane & Nancy Nagel Leonard & Eileen Newman Fund James O’Connor Therese Oniskin Julie Roman Josh & Sarah Rose Deborah Schuitema Dell Sweeris Doug & Linda Vander Hoff Literacy Friends ($100-249) 2/90 Sign Systems Employees Barbara W. Amberg Anonymous K. Laurel Balkema Clark Benton Dianne Boozer Steve & Cheryl Boshoven Larry & Karen Braendle The Breton Garden Dentists Nancy & Jerry Brian Dwight M. Burch Anna Moore Butzner Carol Bylsma Julie Cameron Elizabeth Carrier Kalista Castine Carolyn Chapman Jon Chism Roger & Lee Clark David Deering, Jr. Kreigh & Diedre Deering Ms. Lynne M. Deering

Michael Delaney Henry & Lisa Droski Diane Dustin Laurie Zarzecki Emelander Pat & Dan Esch Bill Essling Char Firlik Evelyn & Loyd Fitch Mr. & Mrs. Lynn Francis Kimberly Frantz Furniture City American Legion #258 Don & Laurie Gardner Cheryl Garrison Gilda G. Gely Dave & Sandy Gibbs William & Kathleen Gilbert Robert Goodrich Goodrich Quality Theaters Inc. Grand Rapids Griffins Michael Haines Mary A. Hanson Stacey & Bill Heisler Mary L. Hockwalt Russell & Barbara Hohman Steve & Mary Hollander Howe Marketing Communications, LLC Sarah & Mike Julien Matthew & Laura Kendall Mary E. King Anna Kruse & Tom Zook Mr. & Mrs. William Kruse Jeffrey & Kathy Lambert Land & Company Kelli Langan Matthew & Kimberly Large Katherine Little Irma M. Love Dennis & Wendy Madden Ernest & Lorraine Malkewitz James Manning Linda Masbruch Meyaard, Tolman & Venlet P.C. Heidi Nagel Kathleen & Ken Nelson Juan & Mary Olivarez Nancy L. Owens Sheila C. Paavo Parrish Consulting Inc. Linda B. Paul Roland Prevost Jason & Kate Rehmus Cindy Ritter Diane and Steve Rosen Emil & Nancy Sabolish Kevin & Amy Schaaf James and Jayne Schafer Robert J. Schichtel Barbara Schneider Monica Scott

Donors, continued David & Lynn Seeber Sandy Sefton Joe & Lavonne Singer Johanna T. Sizick Ruth & Bill Stubbs Jonathan F. Thoits Jeannie & Tim Thoits Thomas Townsend Patti Trepkowski James VanderBaan Noel VanNess Marianne & Werner Veit Michael & Sara Washburn Earl & Mary Ann Williams Joan Wilson Joanne Wolfe Richard & Barbara Young David & Camilla Zawacki Henry & Verla Zuiderveen Literacy Patrons ($1-99) John Adamopoulos The American Marketing Association of West Michiga Anonymous John & Kristi Arndts Randy Austin Lori Baker Gregory & Anna Bauer Alan Bedell Anita & Eric Bennett Bruce Bennett Judith Bergsma & Richard Safar Charles and Marcia Betsch Ruth M. Bitting Rob Bondy Patricia Boyle John & Virginia Braley Elizabeth Bransdorfer Scott & Carol Brinkmeyer

Michelle Burns June M. Bustraan Dick & Judy Byrne Lynn Carlon Tina Carney Scott Chaudoir Bob & Mary Christenson William & Linda Clifford Suzanne Cole Joseph & Martha Crawford William Cunningham Nancy K. Dausman Jane H. DeGroot June S. Bazuin DeHaan Gail DeYoung Deborah S. Drake Rosemary Dressler James & Cynthia Emmert Cheryl & William Endres Ms. Virginia Engleman Joseph Fisher Anita C. Garber GoodSearch David & Jone Goudzwaard Betty Groff Scott & Gail Haebich Hanson Collision Al & Marlene Heemstra Krista Helder Stephen A. Herman Dr. & Mrs. Hesselschwerdt Mary Hodges Robert Hoff Bobbe Horton Stephen & Roxanne Host David E. Howard John & Janyce Huff Neil Jansen Crystal Jones David & Lydia Jonson

Cathleen Kaiser Dr. Donald J. & Julie Klein Kristin Kol David G. Kovac Shay Kraley Sylvia Krissoff Janet Krueger & Bruce Goodman Klaas Kwant & Candace Cowling Ms. Susan Laninga Carol Lautenbach Ross & Sheryl Leisman Mark & Barbara Levandoski Marcie & Mark Lewis Kenneth Lobbes Ms. Anne Logan Rita Loper Thomas Maguire Gail P. Mancewicz Robert Marko Anthony Matson Robert L. Matthews Lesley Mayer Terry & Audrey McBurney Linda McGowan John McMullen Patricia McNeal Hector & Kim Melendez Howard Meyerson Wendy Morga Glenn & Carla Morris Mary Jo Nye Dawn Orr Bob & Gretchen Partridge Ms. Joann Paul Linda Philo Carl Poll Kathryn J. Post Ruth L. Post

Every attempt has been made to ensure accuracy of this list. We apologize for any unforeseen error.

Esther Prins Frank & Annette Remsburg Elizabeth Riley Gerard & Marcia Ritzenhein William & Evelyn Rogell Rick & Penny Romans Jodi M. Rothenthaler Monica Sanders Rev. Robert Alan Schiesler, Ph.D. Melissa Seguin C. Shapiro Anita Silverstein Clare & Jann Snyder Elizabeth Storey Dale & Carol Svihl Steele & Mary Taylor Millie L. Tegner Susan M. Thoits Megan Thomson Cheryl Tully Sheryl J. Van Woerkom Pam Vandekerkhoff Jadee Vander Cica Don & Lillian VanderVeen Dean & Amy Vandyke Nancy VanIngen Sally W. VanOtteren Robin E. Velte Richard W. Verburg Michael J. Verdun Susan Wabeke Jill Warren Kimberly Warren James & Carol White Ronald M. Wierenga Jim Yates Edwin & Mary Rose Zarzecki Patrick & Melinda Zoerman

Volunteer Tutors Tutors instructing adult learners within the 2010-2011 program year July 1, 2010 to June 30, 2011 (Tutors instructing students after June 30, 2011 will be highlighted in the next annual report) James Adado Sarah Aldrich Wendy Allen Kathleen Ammons Jane Anderson Theodore Andrews Alice Apol Susan Arnold Sue Baar Nicole Baeten Linda Barar Peggy Barding Nora Barkey Ruth Baron Pat Bartlett Alice Beery Patricia Belanger Gina Bivins Sheri Bjornseth Colleen Blaszak Denise Blumberg Viola Bogard Nancy Boomer Pam Boomer Linda Booth Christian Borg Sherrie Bothee Mary Brillhart Stephanie BrockKnoper Lynn Brooks Duane Brummel Tamara Buitendorp Dwight Burch Rachel Burkhart Shirley Burnham Mary Jo Burpee Michael Burton James Carpenter Elizabeth Carrier Ernest Cascini Natalie Chase Janet Cornell Juliette Cowall Catherine Curtis Steven Davison Julianne Day Cheri DeClercq Mary DeGroot

Charlotte DeJong Marilyn DeJong Tom Dooley Dan Dorn Michelle Downer Carol Doyle Marilyn Driesenga Jean Dugan Amy Earl E. Diane Eddy James Emmert Karen Ender Bill Essling Rebecca Farnsworth Evelyn Fitch Barb Foley Laura Folske Sarah Fors Karen Francois Barbara Friend Alaina Furr David Gainor Lois Gard Lou George Elizabeth Gerritsen James Gillard Marilyn Gillem Candy Godfrey Laurie Gole Pablo Gonzalez Marielos Good John Gorsky David Greeno Abby Griffin Susan Grimm Iama Guna Lisa Haight Mary Hancock Carolyn Hawkins Kathy Hawkins Evelyn Hazenberg Tess Hazenberg Linda Healy DeAnna Heindel Mary Heller Susan Hengstebeck Mikalene Henry Sally Herrema Lanita Hobson Nancy Hollowell John Horaney Roberta Horton David Howard

Kimberly Howell Barbara Hudson Frances Ignasiak Don Jackson Amanda Johnston Denise Joseph Sarah Julien Scott Kaplan William Karpowicz Karen Karppinen Phyllis Karsina Ellen Keener Susan Keith Tracy Kenney Laurie Kent Sharon Kiel Harper L King Kevin Knoll Jack Kok Shay Kraley Mary Krupiczewicz Josie Kulak Virginia LaGrand Vanessa Lake Sandra Landry Deborah (Deb) LaPres Suzanne Latham Amanda Leamer Joni Leyrer Sarah Lindberg Joseph (JJ) Lindke Jennifer Lindsay Vera Littler Renee Lorenz Vaughn Love Cynthia Machiela John MacKeigan Ann Matchinsky Anne McElheny Susan McFarland Laurie McGuire Sheila McHugh William McKee Sheila Meeusen Brenda Merizon Sue Miller Justin Minor Jennifer Molyneaux Dan Morris Gosia Morris Hadiya Muhammad Mary Munson Monica Napieralski

Kathy Nelson Loretta Nelson Lois Nota Halimah Nuriddin Sharon Oatley Joseph Oettinger Roberta Oettinger Jim Overzet Susanne Peck Sharon Pegman Maureen Perideaux James (Jim) Peterson Sherry Phillips Jim Poelstra Rick Polhill Ed Potterack Richard Pranger Julie Pruiett Charlotte Pullen Susan Rabick Jessica Rabideau Ronald Reed Kelly Reeder Annette Remsburg Steven Reynolds Ricardo Rezende Roberta Rice Dirk Richardson Mary Richardson Valerie Richardson Elaine Rietema Mona Riswadkar Angel Rosales Marni Rose Myra Rudy C. Rebecca Ruth Susan Sandberg Kathryn Saukas Andy Saur Bob Schichtel Joe Schmidt Rose Schmidt Marcia Schuette Kathy Schultz Pam Schwallier Mark Sevald Tom Sibley Sandra Siegel Susan Simons AnnMarie Smith Julianne Smith Timothy Sneller Anthony Spyker

Cheri Stanard Belinda Stapley Martin Story Gregg Stuart Dale Svihl Elizabeth Swartz T. Margie Tabor Candice Tajak Natalie Tassell Kathy Taylor Millie Tegner Beth Thomas Margaret Thomas Roberta Thomas Andrea Tiller John Tillman Marilyn Titche Lauren Tolliver Mary Ellen Troy Anita Troyer Penny Urbanski Shelly Van Liere Donna VanAssen Maureen VandeBrake Maggie VandeVelde Gloria VanDragt Elizabeth VanKlompenberg China VanProoyen Jeanne VanTil Lisa Verhil Julie Walwyn-Tross Kimberly Warren Catherine Waters Ruth Weber Kathy Wendling Stacey White Robin Whitney Terrie Wicks Ashten Marie Wilkey Don Williams David Wills Kay Wisner Nelson Wood Elizabeth Wright Leslie Yarhouse Chris Young Jessica Young Stephen Zamarron Robert Zeeff Elizabeth Zeller Tom Zyskowski Nancy Zywicki

Blueprint for Literacy Advancement Campaign Progress Report •

Advancement goals that were 100% complete by the end of the fiscal year include: -- Move to our current location (completed in 2009) -- Hiring of Vice President of Operations (Spring 2011) -- Hiring of Public Relations Specialist (Spring 2011) -- Increase in number of adult learners served from 900 to 1,500



Advancement goals that are nearing completion (80% complete or more): -- The establishment of relationships with adult literacy providers in Kent County through our recently launched Community Literacy Initiative



Advancement goals that are more than 60% complete: -- The establishment of relationships with Adult Literacy providers in adjacent counties, such as the Lakeshore Learning Center and Zeeland Community Adult Education in Ottawa County, and Read Muskegon in Muskegon County -- Speaking to the community on a regular basis includes our newly designed Neighborhood Literacy Forums held in the West & Central Hope Zones in Grand Rapids -- Twice the number of classes held in either math, reading, parenting, health literacy, financial literacy, ESL, and WorkKeys testing preparation -- Taking a bold leadership role in the community to drive literacy improvement

Blueprint for Literacy Campaign Donors

We have successfully reached our fundraising goal for the Blueprint for Literacy Campaign. Here is the full listing of all of our donors who have made this possible. $1 - $499 Karen Anderson Anonymous Anonymous Anonymous Christine Belding Bruce Bennett Catherine Bolster Neal & Kristin Brace Larry & Karen Braendle Andrew & Janay Brower Byrne Electrical Specialists Mark Custer Kreigh & Diedre Deering Jane H. DeGroot Beverly A. Drake Joan Ferrier Gentex Corporation Estela Gonzalez-Setles Vera Grishkina Mary A. Hanson Jorge & Kelly Hernandez Mary Hockwalt Michael & Rachael Jungblut Bob & Jeanne Keller Kevin Konarska Birgit Klohs & Greg Northrup Rebecca D. Knack Dirk & Jennifer Kraai Janet Krueger & Bruce Goodman Peter & Mary Lewandoski Cathleen Luck & Michael Brown Anita Matlock-Murphy Lesley Mayer Lindsay McHolme Duane & Nancy Nagel Carl Poll Luke Ridout Cindy Ritter Tatum Rucker Sandy Sefton Karen Sellaro James VanderBaan Don & Lillian VanderVeen Robin E. Velte Neil & Paula Villeneuve Marcia Warner Michael & Sara Washburn Don & Sandy Williams Joan Wilson Edwin & Mary Rose Zarzecki

$500 - $999 Barbara W. Amberg AT&T Telecom Pioneers - Club #310 Karen Bakale Bert & Janet Bleke Nancy & Jerry Brian Kristin Ekkens Diane Farage Diane Herbruck Sue Jackson Shay Kraley Heather Lee Don & Nancy Lubbers Ruth A. Lumpkins & Elias Lumpkins Macatawa Bank Patricia L. Missad Morrison Family Foundation Linda B. Paul Jason & Kate Rehmus Monica Scott Nancy VanIngen $1,000 - $2,999 Lisa D. Buffin Comerica Charitable Foundation Jean Dugan Laurie Zarzecki Emelander Martha Esch GR Spring & Stamping, Inc. Mayor George & Susan Heartwell Russell & Barbara Hohman Keith & Mary Kay Hopkins Jerome P. Subar Foundation Metro Health/Metropolitan Hospital Peter & Stephanie Setterington Steve & Cindy Van Andel Foundation Jerry & Judy Subar Dr. Jacqueline Taylor Marilyn Titche Lori Visser Craig & Marcie Woods $3,000 - $4,999 Anonymous Matthew & Kristy Becker David & Karla Clark James H. Earley Richard & Barbara Foster Patrick & Melissa Hackett Ken & Linda Krombeen Bill Neiboer Richard & Barbara Young

$5,000 - $9,999 Rick & Loy Adamy BDO USA, LLP Cascade Engineering, Inc. Win & Kyle Irwin Susan K. Ledy The National Christian Foundation West Michigan S. Abraham & Sons, Inc. Slemons Foundation The Grand Rapids Press VanderWeide Family Foundation $10,000 - $24,999 Anonymous Consumers Energy Foundation Bill & Janice Currie Dick & Betsy DeVos Foundation J.C. Huizenga Jack & Rita Kirkwood Bonnie K. Miller PNC Foundation $25,000 - $49,999 Amway Corporation Anonymous Douglas & Maria DeVos Foundation Farmers Insurance Group Frey Foundation Irwin Seating Company Lacks Enterprises, Inc. Robert & Margaret Sneden Fund of the ME Davenport Foundation $50,000 - $99,999 Grand Rapids Community Foundation Ladies Literary Club Richard & Helen DeVos Foundation Steelcase Foundation $100,000+ W.K. Kellogg Foundation

Financial Information - Fiscal Year 2010/2011 October 1, 2010 - September 30, 2011 Condensed Statement of Activities

Temporarily Unrestricted

Restricted

Total

Total Revenue

1,045,064

229,835

1,274,899

Total Expenses

1,517,880

1,517,880

Change in Net Assets before Advancement Campaign

(472,816)

229,835

(242,981)

255,967

(146,495)

109,472

(216,849)

83,340

(133,509)

Current Assets

870,618

Property and Equipment (Net)

248,499

Endowment Fund: Legacy for Literacy

69,478

Total Assets**

1,188,595

Advancement Campaign Revenue and released from restrictions Total Change in Net Assets*

Condensed Statement of Financial Position Assets

Liabilities & Net Assets Liabilities

166,951

Unrestricted Net Assets

8,334

Temporarily Restricted Net Assets

1,013,310

Total Liabilities & Net Assets

1,188,595

*The deficit reflected in Net Assets is partially due to funds received in previous fiscal years, but spent in this fiscal year. **These statements do not reflect approximately 35,300 hours donated by our volunteers during the fiscal year. The value of their hours is estimated at $736,000 for the fiscal year.

Functional Expenses

(includes Advancement Campaign)

Program Services 1,188,511 (78%) Management/General 242,101 (16%)

Fundraising 87,268 (6%)

2010/2011 Revenue Sources

Workplace & Other Fees (9%) Government Grants (46%)

United Way Designations (1%) Special Events/Sponsorships (4%) United Way Subsidy (4.5%) Individual Contributions (2%) Business Contributions (3%)

Foundations (21%)

Organizational Contributions (1.5%) Advancement Campaign (8%)

Board of Directors 2011-2012

2010-2011

Lisa Buffin, Chair PNC

Eric A. Adamy Vice-Chair Adamy Valuation Advisors

Lisa Buffin, Chair PNC

Eric A. Adamy, Vice-Chair Adamy Valuation Advisors

Katie Ferris Treasurer BDO USA, LLP

Monica Scott Secretary MLive Media Group

Katie Ferris, Treasurer BDO USA, LLP

Monica Scott, Secretary MLive Media Group

Dave Clark Past Chair Fishbeck, Thompson, Carr & Huber, Inc.

Ken Jansen Lake Michigan Insurance Agency

Dave Clark, Past Chair Fishbeck, Thompson, Carr & Huber Inc.

Jorge Gonzalez West Michigan Hispanic Chamber of Commerce

Karen Bakale Mercantile Bank

Kimberly Large Mika Meyers Beckett & Jones PLC

Micki Benz Saint Mary’s Health Care

Mark Peters Butterball® Farms, Inc.

Gilda Gely Grand Rapids Community College

Sandy Sefton Metro Health Hospital, Retired

Jenn Groendyke Lacks Enterprises Inc. Jesse Hertstein Amway

Stephanie Setterington Varnum Juan R. Olivarez, PhD Honorary Board Member Aquinas College

Karen Bakale Mercantile Bank Jim Botts Grand Rapids Public Library Board Jim Earley Foremost Insurance Gilda Gely Grand Rapids Community College

Kimberly Large Mika Meyers Beckett & Jones, LLC Mark Peters Butterball® Farms, Inc. Sandy Sefton Metro Health Hospital, Retired Stephanie Setterington Varnum Juan R. Olivarez, PhD Honorary Board Member Kalamazoo Community Foundation

1120 Monroe NW, Suite 240 Grand Rapids, MI 49503 (616) 459-5151 (p) (616) 245-8069 (f) www.literacycenterwm.org (web) [email protected] (e-mail)

NON-PROFIT U.S. POSTAGE PAID PERMIT NO. 1243 Grand Rapids, MI

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